Probably not the fault of the workers here, but the hot cocoa is mediocre at best.
Atmosphere: 4
Food: 3
Service: 5
nicole viscito
Talk about extremely slow. Waiting 20 minutes for coffee is an actual joke
Z Z
Ok you're lucky
Daniel Lopez
terrible service in this place, especially in the mornings. ordered in the app and I still have to wait 15 minutes in the store for my order.
Atmosphere: 1
Food: 4
Service: 1
Meray A
Very very slow I don’t know if it’s new management or something but I would mobile order if you’re in a hurry
Atmosphere: 2
Food: 3
Service: 1
Jennifer DeLorenzo
Location is very busy. Coffee/food is as expected, but I waited an additional 15 minutes after the app said my “order is ready.” At the very least, set the correct expectations.
Atmosphere: 2
Food: 4
Service: 1
P C
Steven attempted for 15 minutes to make one drink. First he made the wrong drink & didn’t make it iced as I ordered. Then he looked at me & rudely said “are you ok do you have a problem”. Another employee had to help him & explain after 10 minutes that it was supposed to be iced. He couldn’t even reach the matcha to add the right amount. Then he walked around picking up random pitchers of milk for another 10 minutes. When I asked if I could get my drink because a line of 10 customers was waiting behind me, he again rudely snapped at me that they didn’t have any protein milk. He made the drink wrong again. I asked why he didn’t just tell me they had no protein milk & several employees starting yelling at me. I asked for a refund after 20 minutes of waiting for one drink, & Tim, the “shift supervisor” wanted to debate all of Steven’s mistakes instead of simply refunding me. A different employee made a drink & handed it to me, which was also clearly the wrong thing with maybe 2 ice cubes in it. Tim refused to give me a refund & I threw the drink away. Your employees are rude & hostile, especially Steven who couldn’t have Ben more incompetent & argumentative & rude if he tried. I will NEVER go to this Starbucks again I doubt if I’ll support any location the level of nastiness is incomprehensible as a paying customer for many years. Steven should be fired he can’t make a drink or communicate & was so unnecessarily hostile & then Tim was no better. All the employees were rude except for one girl, I wish I got her name but this place should be shut down. Awful.
Atmosphere: 1
Food: 1
Service: 1
Frank White
Fast and easy experience
Atmosphere: 5
Food: 5
Service: 5
Katie Albulescu
Needs better organization, and not just people who focus of mobile orders and the drive thru orders only.
This is my local Starbucks , the staff always makes great drinks here. It does get super busy especially after school hours so beware of that lol
A
It’s so aesthetic, the vibes are so 2025 that girl style. I got a matcha latte and an egg pesto sandwich it was delish!
Atmosphere: 5
Food: 5
Service: 5
Britney Sookhan
My drink was half empty and made the wrong way after waiting 30 minutes for it and the employees were very rude and all talking about walking out of the store and it was just a horrible experience in all, everyone has a bad attitude in that place
Atmosphere: 1
Food: 1
Service: 1
Greg Yost
Way too long to get drinks. Waited over 20 mins. Worst Starbucks I have been to
Atmosphere: 3
Food: 3
Service: 1
Mike Massotto
Great food and service, but it's too bad that this location is so anti-union. Treat your workers better and then I'll come back.
Apparently they are Improving the service now
Atmosphere: 5
Food: 5
Service: 5
Probably not the fault of the workers here, but the hot cocoa is mediocre at best.
Atmosphere: 4
Food: 3
Service: 5
Talk about extremely slow. Waiting 20 minutes for coffee is an actual joke
Ok you're lucky
terrible service in this place, especially in the mornings. ordered in the app and I still have to wait 15 minutes in the store for my order.
Atmosphere: 1
Food: 4
Service: 1
Very very slow I don’t know if it’s new management or something but I would mobile order if you’re in a hurry
Atmosphere: 2
Food: 3
Service: 1
Location is very busy. Coffee/food is as expected, but I waited an additional 15 minutes after the app said my “order is ready.” At the very least, set the correct expectations.
Atmosphere: 2
Food: 4
Service: 1
Steven attempted for 15 minutes to make one drink. First he made the wrong drink & didn’t make it iced as I ordered. Then he looked at me & rudely said “are you ok do you have a problem”. Another employee had to help him & explain after 10 minutes that it was supposed to be iced. He couldn’t even reach the matcha to add the right amount. Then he walked around picking up random pitchers of milk for another 10 minutes. When I asked if I could get my drink because a line of 10 customers was waiting behind me, he again rudely snapped at me that they didn’t have any protein milk. He made the drink wrong again. I asked why he didn’t just tell me they had no protein milk & several employees starting yelling at me. I asked for a refund after 20 minutes of waiting for one drink, & Tim, the “shift supervisor” wanted to debate all of Steven’s mistakes instead of simply refunding me. A different employee made a drink & handed it to me, which was also clearly the wrong thing with maybe 2 ice cubes in it. Tim refused to give me a refund & I threw the drink away. Your employees are rude & hostile, especially Steven who couldn’t have Ben more incompetent & argumentative & rude if he tried. I will NEVER go to this Starbucks again I doubt if I’ll support any location the level of nastiness is incomprehensible as a paying customer for many years. Steven should be fired he can’t make a drink or communicate & was so unnecessarily hostile & then Tim was no better. All the employees were rude except for one girl, I wish I got her name but this place should be shut down. Awful.
Atmosphere: 1
Food: 1
Service: 1
Fast and easy experience
Atmosphere: 5
Food: 5
Service: 5
Needs better organization, and not just people who focus of mobile orders and the drive thru orders only.
Service: 1
Restaurantji Recommends
This is my local Starbucks , the staff always makes great drinks here. It does get super busy especially after school hours so beware of that lol
It’s so aesthetic, the vibes are so 2025 that girl style. I got a matcha latte and an egg pesto sandwich it was delish!
Atmosphere: 5
Food: 5
Service: 5
My drink was half empty and made the wrong way after waiting 30 minutes for it and the employees were very rude and all talking about walking out of the store and it was just a horrible experience in all, everyone has a bad attitude in that place
Atmosphere: 1
Food: 1
Service: 1
Way too long to get drinks. Waited over 20 mins. Worst Starbucks I have been to
Atmosphere: 3
Food: 3
Service: 1
Great food and service, but it's too bad that this location is so anti-union. Treat your workers better and then I'll come back.
Atmosphere: 2
Food: 4
Service: 5
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