Dunkin'

271 NJ-36, West Long Branch
(732) 542-0605

Recent Reviews

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Joe Longo

I told her once or twice a day every day of the year this is the best Dunkin Donuts around

Rob Livingston

I have yet to come to this place and get good service or fresh food. It’s like a money grip. Horrible. Absolutely horrible half hour to get a cup of coffee in the drive-through when you get locked in and you can’t back out.

Atmosphere: 1

Food: 1

Service: 2

Zachary Hooton

I have never written a review of any place I have went to before. This experience made me feel like I needed to finally write one. I have never had such bad service at a Dunkin before in my life and I am a frequent goer. On top of the terrible service there were bits of plastic in my coolata. See pictures. Please stay away for your health!!

Atmosphere: 1

Food: 1

Service: 1

Ronald Burke

I came to this Dunkin today for the first time and I couldn't believe what I had seen a worker i guess was on her break she walked up to the donut rack and took one with her bare hand no napkin or wax paper her bare hand that is nasty

Atmosphere: 1

Food: 1

Service: 1

Jessica Henson

Rt. 36 Dunkin' is terrible! Some of the staff have such terrible attitudes and no customer service skills at all! My order wasn't correct. Nobody knew nothing or seemed to want to help correct my issue. One of the workers argued with me instead of just correcting the issue after the manager told her to. It was just awful that I would NEVER go back to that one! And too make matters worst my hasbrowns were just thrown into the bag upside dwn n wasn't even cooked all the way. Then, just tossed onto the counter and another customer had to tell me.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bacon Egg and Cheese

Alison Lamano

Went in to get a coffee and use the bathroom with my 5 year old who couldn’t wait to get back home. They told me the bathrooms were closed for everyone both bathrooms. I walked right out ridiculous and will never stop here again.

Atmosphere: 1

Food: 1

Service: 1

Tiffany Sanchez

Public bathrooms are a must in emergency situations!! Your counter boy is slow , rude and asked for me to grab an item for another customer!! Your manager is a trashy rude person who wouldn’t allow me to use the facilities that a sign said for customers only !! And my order was wrong and the food was not correct! Trash !!!! 20 minutes wait for a toasted bagel !!

Parking: Lot is a hazard itself

Atmosphere: 1

Food: 1

Service: 1

Cheyanne Oehrlich

Staff are incredibly rude every time I come to this location.

Atmosphere: 2

Food: 3

Service: 1

Edward “Eddy”

Great latte

Kyle Ciambrone

DO NOT GO TO THIS DUNKIN!

I don't often write negative reviews but I feel like I had to share my experience. I ordered glazed munchkins from here the other day. Now, to be fair I was distracted putting my card into the reader so I didn't see what the lady was putting in the bag. I took the bag and left. Once in my care I saw she had given me Chocolate Glazed.

Now I don't really understand how this even got mixed up because chocolate is a whole other word I didn't say but misunderstandings and mistakes happen so it wasn't that big of a deal.

I went back in and after waiting for a few minutes, finally she comes back to me and I explain the situation. She takes the bag of munchkins from me and PUTS THE CHOCOLATE GLAZED MUNCHKINS BACK TO BE USED AGAIN and then put the regular glazed in the same bag and handed it back to me.

Now as someone who worked fast food for years, you absolutely cannot do that. That's a major safety and health concern. And to be clear, I didn't want those munchkins. I would have been fine if she took them and tossed them. But once food has been served you cannot take it back and serve it to another customer.

Never returning to this Dunkin again and no one should go here.

Atmosphere: 3

Food: 4

Service: 1

Donna Graham

Very nice workers

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

Oscar Zamudio

The service is very poor and there is a girl who serves in a bad way, she is very rude and they have a sign so that the client does not be rude to them but she is the one who is rude to the clients

Food: 3

Service: 1

Laura Nieves

Free coffee with purchase. Yay!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Liiza Alvex

SKIP THIS DUNKIN!! I came through the drive thru 3/15 and the “women” taking my order was rude and didn’t let me finish taking my order. I tried to add on at the window and the lady said it was against policy..?! What?! I came inside and the same “Women” was bossing around everyone acting like she owns the place.. A shame this is one of the closer dunkins, id skip this one if i were you.

Atmosphere: 1

Food: 1

Service: 1

Liiza Alvez

SKIP THIS DUNKIN!! I came through the drive thru 3/15 and the “women” taking my order was rude and didn’t let me finish taking my order. I tried to add on at the window and the lady said it was against policy..?! What?! I came inside and the same “Women” was bossing around everyone acting like she owns the place.. A shame this is one of the closer dunkins, id skip this one if i were you.

Atmosphere: 1

Food: 1

Service: 1

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