Dunkin'
382 Main St, West Orange
(973) 325-0999
Recent Reviews
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Croissant š„ anyone ?
Atmosphere: 5
Food: 4
Service: 5
"one cream, one sugar" but no coffee...
The food (BBQ).. It has no flavor... they serve you little....expensive...it feels very cold that comes in through the windows...the heating doesn't work...the bathrooms don't even speak...dirty. ...there is no hot water...I do not recommend it...I will never go again.
Atmosphere: 1
Food: 1
Service: 1
"I watched someone make a coffee smoothie and decided I wanted a strawberry smoothie instead. When the young lady clocked in around 11:50 or noon and came to the register, I asked for a bagel twist and a strawberry smoothie. Her response was, 'We do that later; you canāt get one now.' She didnāt specify when 'later' was, just that I couldnāt get it at that time. I said okay, but it left me wondering why thereās no clear notice about when smoothies are available. The service felt poor, and her attitude wasnāt helpful at all. Disappointing experience."
Atmosphere: 1
Food: 3
Service: 1
Slowest service ever. 4 people working, 1 guy running around the other 4 are all staring at the same pos terminal .....
Service: 1
RUDE MANAGER and employees. Especially that short guy with the hat and bald head. They will IGNORE you and then give you watered down iced coffee. They will have you standing and waiting in line while they do nothing. They pick and choose whose order they want to take. Customer service SUCKS. Patiently waiting for the Dunkin down the street to open back up. THIS PLACE SUCKS.
Service: 1
SUPER UNDERSTAFFED, THE LITTLE STAFF THERE IS RUDE AND UNORGANIZED, BE PREPARED TO WAIT 20 mins EVEN FOR MOBILE ORDERS.
Atmosphere: 1
Food: 2
Service: 1
Always late
Atmosphere: 3
Service: 1
Very understaffed. The lines are long in the morning and they have 1 or 2 people behind the counter. Mobile orders be prepared to wait 15-20 minutes.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dunkin' Energy
Absolutely disgusting establishment rude management very negligent management and it makes no sense they donāt know how to talk or treat costumers and young adults even though their the one keeping their business open I hope this place gets a serious new manager.
Restaurantji Recommends
The customer service representative made my milkshake awesome.
Atmosphere: 5
Food: 5
Service: 5
This is a very poorly managed Dunkin Donut. Even when you place your order way in advance over the app, they will not have your items ready for you. It's frustrating.
horrible service they never give me the cappuccino correctly they give me coffee with milk I ask for 3 sugar and it doesn't have sugar a disaster every time I go please don't waste your money or your time at this Dunkin Donuts.
Atmosphere: 1
Food: 2
Service: 1
The best breakfast sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Croissant
No ice cream :(
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