Dunkin'

382 Main St, West Orange
(973) 325-0999

Recent Reviews

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Girolamo Bruscianelli

Croissant 🄐 anyone ?

Atmosphere: 5

Food: 4

Service: 5

Ryan Reilly

"one cream, one sugar" but no coffee...

Juan Loyola

The food (BBQ).. It has no flavor... they serve you little....expensive...it feels very cold that comes in through the windows...the heating doesn't work...the bathrooms don't even speak...dirty. ...there is no hot water...I do not recommend it...I will never go again.

Atmosphere: 1

Food: 1

Service: 1

Noelle Spooner

"I watched someone make a coffee smoothie and decided I wanted a strawberry smoothie instead. When the young lady clocked in around 11:50 or noon and came to the register, I asked for a bagel twist and a strawberry smoothie. Her response was, 'We do that later; you can’t get one now.' She didn’t specify when 'later' was, just that I couldn’t get it at that time. I said okay, but it left me wondering why there’s no clear notice about when smoothies are available. The service felt poor, and her attitude wasn’t helpful at all. Disappointing experience."

Atmosphere: 1

Food: 3

Service: 1

Michael John

Slowest service ever. 4 people working, 1 guy running around the other 4 are all staring at the same pos terminal .....

Service: 1

Angel Hines

RUDE MANAGER and employees. Especially that short guy with the hat and bald head. They will IGNORE you and then give you watered down iced coffee. They will have you standing and waiting in line while they do nothing. They pick and choose whose order they want to take. Customer service SUCKS. Patiently waiting for the Dunkin down the street to open back up. THIS PLACE SUCKS.

Service: 1

Leandra Echevarria

SUPER UNDERSTAFFED, THE LITTLE STAFF THERE IS RUDE AND UNORGANIZED, BE PREPARED TO WAIT 20 mins EVEN FOR MOBILE ORDERS.

Atmosphere: 1

Food: 2

Service: 1

Sajid Hussain

Always late

Atmosphere: 3

Service: 1

Y G

Very understaffed. The lines are long in the morning and they have 1 or 2 people behind the counter. Mobile orders be prepared to wait 15-20 minutes.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Dunkin' Energy

Trashelle James

Absolutely disgusting establishment rude management very negligent management and it makes no sense they don’t know how to talk or treat costumers and young adults even though their the one keeping their business open I hope this place gets a serious new manager.

Ran-d Roberts

The customer service representative made my milkshake awesome.

Atmosphere: 5

Food: 5

Service: 5

Heitor Q

This is a very poorly managed Dunkin Donut. Even when you place your order way in advance over the app, they will not have your items ready for you. It's frustrating.

Alejandra Fernandez

horrible service they never give me the cappuccino correctly they give me coffee with milk I ask for 3 sugar and it doesn't have sugar a disaster every time I go please don't waste your money or your time at this Dunkin Donuts.

Atmosphere: 1

Food: 2

Service: 1

Andrew E Ward

The best breakfast sandwich

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels, Croissant

Anna Montenegro

No ice cream :(

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