Dunkin'

12 S Valley Rd, West Orange
(973) 669-8500

Recent Reviews

David Greene

Ain't never been there but they tell me it's

Atmosphere: 5

Food: 5

Service: 5

Zaycation

I really like most of the workers, they're very friendly and most of them say good morning, all except one girl that seems annoyed all the time.

John Taylor

The young woman who attended me was so, so patient and kind with me today. I ordered incorrectly on the app and I acted frustrated and I was unkind with her. She was an angel through it all. She’s amazing! God bless them!

Atmosphere: 5

Food: 5

Service: 5

Maia Claire

There is a woman that works there who is downright MEAN!!!Wouldn’t let my DISABLED CHILD use the bathroom when he was about to go in his pants. WE HAD JUST SPENT MONEY THERE AND DO OFTEN!WE HAD RUN OUT OF PULL-UPS!!! I WAS COUNTING ON BEING ABLE TO USE PUBLIC BATHROOMS WHILE OUT AND ABOUT. WE WERE HAVING AN EMERGENCY!!!She and didn’t care! She yelled at me and acted like a nut. I’m writing a letter to corporate. WE WERE TREATED LIKE DOGS!!

Tarun Duggal

No delivery of Donuts ordered and paid made before seeing the bill and ready to pay for 2nd time, not done since paid already, not supplied / Delivered..

shareece barnes

Best Dunkin’ Donuts in the area service is always great! staff are very friendly and they know my order the second I walk up to the counter.

anastasia rivera

This is the best dunkin in west orange they get it right every single time. I look forward to you guys every morning!

Ife Rodriguez

Hands-down, the best Dunkin’ Donuts they have the best customer service, Marci Kay Marlon Richard Taylor all top-notch people make the experience that much better. They know my drink for the minute they see me walking the door. Food is always fresh. Coffee is delicious. Really great customer service.

Quassan Castro

The customer service is really good. The new manager is Marci and she's amazing! Always greets with a smile a provides excellent service. She really cares about her customers.

Benjamin Cummings

This Dunkin is a hidden gem. I’ve been coming to this location here for a few months now and am blown away by how amazing the staff is. Marcy, Kay, Richard, and the other gentleman (I haven’t gotten his name that’s my bad) that works there are the best. Kay and Marcy always know my order sometimes even before I do! The employees here are so friendly and really do make you feel at home. Big ups to the Dunkin crew at the South Valley, West Orange location. Thank you for being you!

takia williams

Best Dunkin donuts around.. everywhere else always jacks up my drink ..all the workers have great customer service.. positive energy and a lively laid back location..thank you guys!! You are the best..will be back again and again..take it easy guys and continue with your positive and joyous energy!!!

Skylar Gail

GIVE JAY A PROMOTION! This man not only makes the best coffee, but he is great energy.

Zachary Campos

Food was great, always come here to order and great drinks

Jessica D.

I have to say I don't normally post anything but good reviews especially if the place is in my own hood, but I'm so disappointed. I ordered via Grubhub and 3/4 of the total I paid was for a bag of ground coffee which was MIA. I get it, mistakes happen. But then I tasted the Americano I ordered and almost spit it out. Tasted burned and really really bad (didn't know it was possible to make yucky espresso shots, but alas, I guess it is). Just a bad a experience and hoping it was just that -a solo negative experience. Just really annoyed and let down since I won't be getting my coffee fix today. They are supposed to specialize in coffee and those were the 2 items they failed in. Hopefully my kiddo will enjoy the hash browns...

Stef

Always a terrible experience at this location. The place is often dirty and unkept, the workers are extremely rude and careless. During my last visit the single employee that was there seemed a bit out of it, unable to keep his eyes fully open and moving very slow.

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