The female woman I will assume is the owner is consistently rude. I forgot until tonight why I no longer go here. Door was open so I asked after seeing on the door closing is 9. I asked are you closed she said ALMOST. What do you want. I just closed the door to leave. I've had similar interactions with her before and stopped going. I drove by and wanted quick take out but I'd rather starve then give her my money. Don't go here
Service: 1
Ron “Medicare Ron” Rivers
The Only place I eat Chinese food is Lotus. They cook with love and I've never seen a cleaner Shop. They are very kind and after 20 years, they are the same from the first time we met. I moved away from West Orange but I always come back to eat here. If not, I dont eat. Other chinese spots do not have the same quality tasty food or service. I consider them like family and the food is very good to me. Their Boneless Ribs are the best in NJ. The Dipping Sauce made in house for Dumplings should be sold in Stores. They did have homemade sweet Tea that flew off the shelves. He has to make that again. That too should be sold in stores. They do not disappoint. Top 2 Spots for Chinese Food in NJ. I use to drive a Limo around NJ. There's no better place you'd want to eat. Keep going. Im hungry now 🥳💯🔥
Atmosphere: 5
Food: 5
Service: 5
Milton Basemore
Honestly my experience with them, the older lady behind the counter seems very passive aggressive & fake at times.
Gus F
This is now strictly a take-out place. They've set it up so that you only get your food at the entrance and can't get a seat even if you wanted to. However, the portions are generous for a reasonable price and they give lots of little extras
Atmosphere: 2
Food: 4
Service: 5
Felesha Williams-Mansaray
Always clutch on a long day at work and lazy to make dinner. Never disappoint!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings and Fried Rice
KaytheCeleb 1
i called to place a pick up order and the lady just hung up the phone on me i called back 3 times no answer and it’s sad because i always get from here but that was just rude not even a hold on or one moment just straight hung up the phone
Atmosphere: 1
Food: 4
Service: 1
Johnnie Campbell
I have been going to this great restaurant for a while now. The food is great and the customers service is on point.
Atmosphere: 4
Food: 5
Service: 5
June Williams
Service sucks
Karen Aistars
I picked up the Szechuan beef combo dinner and it was very tasty and just the right spice level. If you want it hotter just ask them or put some hot chili oil on it.
The female woman I will assume is the owner is consistently rude. I forgot until tonight why I no longer go here. Door was open so I asked after seeing on the door closing is 9. I asked are you closed she said ALMOST. What do you want. I just closed the door to leave. I've had similar interactions with her before and stopped going. I drove by and wanted quick take out but I'd rather starve then give her my money. Don't go here
Service: 1
The Only place I eat Chinese food is Lotus. They cook with love and I've never seen a cleaner Shop. They are very kind and after 20 years, they are the same from the first time we met. I moved away from West Orange but I always come back to eat here. If not, I dont eat. Other chinese spots do not have the same quality tasty food or service. I consider them like family and the food is very good to me. Their Boneless Ribs are the best in NJ. The Dipping Sauce made in house for Dumplings should be sold in Stores. They did have homemade sweet Tea that flew off the shelves. He has to make that again. That too should be sold in stores. They do not disappoint. Top 2 Spots for Chinese Food in NJ. I use to drive a Limo around NJ. There's no better place you'd want to eat. Keep going. Im hungry now 🥳💯🔥
Atmosphere: 5
Food: 5
Service: 5
Honestly my experience with them, the older lady behind the counter seems very passive aggressive & fake at times.
This is now strictly a take-out place. They've set it up so that you only get your food at the entrance and can't get a seat even if you wanted to. However, the portions are generous for a reasonable price and they give lots of little extras
Atmosphere: 2
Food: 4
Service: 5
Always clutch on a long day at work and lazy to make dinner. Never disappoint!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings and Fried Rice
i called to place a pick up order and the lady just hung up the phone on me i called back 3 times no answer and it’s sad because i always get from here but that was just rude not even a hold on or one moment just straight hung up the phone
Atmosphere: 1
Food: 4
Service: 1
I have been going to this great restaurant for a while now. The food is great and the customers service is on point.
Atmosphere: 4
Food: 5
Service: 5
Service sucks
I picked up the Szechuan beef combo dinner and it was very tasty and just the right spice level. If you want it hotter just ask them or put some hot chili oil on it.
Atmosphere: 5
Food: 5
Service: 5
Food is just delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice, Mongolian Beef, Roast Pork Lo Mein
Restaurantji Recommends
The food always has been fresh and delicious but lately there portions are very small with a lot of
Atmosphere: 1
Food: 4
Service: 4
Expensive but good
In love. My new Chinese restaurant. Love the garlic wings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Szechuan Chicken Lunch Special, Honey Chicken Wings Specialty 8 Pieces
Poor customer service ! Hang up the phone on people face ! This is not how you do business!
Well prepared and nice portions.
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