The staff is very professional and polite. This is the best Jersey Mikes I have been to. Just overall a great experience. And the subs are always top notch!
Atmosphere: 5
Food: 5
Service: 5
Brittany Rae
I just stopped in for lunch at this JM's locations.
I love JM's and my family and I eat at quite a few locations. While I have never had a bad experience, this was noticeably by far the kindest.
I was greeted by the staff when I first walked in a joyful way. After I place my order, not only did the person who took my order pay attention to me, the staff from the back came out to say hello and helped alongside the first person with joy....and it wasn't even busy.
It really added a bright spot to my Friday afternoon. I told the staff it was such a nice location and told them I would be leaving a review. Great job crew!
Atmosphere: 5
Food: 5
Service: 5
Ben Rudolph
Noah and Balbino are exactly the type of people you want to see here! They were fast, made amazing food and smiled the whole time. As a former employee they really made me happy to see how phenomenal of a job they were doing and it made me proud to see people like that giving it their all and enjoying themselves. This is a 5/5 place and Noah and Balbino really cement that. Couldn’t ask for better employees.
Atmosphere: 5
Food: 5
Service: 5
Yevgeny Kovalerchik (Yev)
Friendly staff, nice and easy ordering. Good sandwiches. Stop thinking about it and order
Atmosphere: 5
Food: 5
Service: 5
Yev
Friendly staff, nice and easy ordering. Good sandwiches. Stop thinking about it and order
Atmosphere: 5
Food: 5
Service: 5
Ryan Foster
This location still had my favorite Turkey Club sandwich on their menu where many other locations near my home don't. The sandwich makers had my sandwich ready along with the chips and drink I added. I recommend Jersey Mike's over the other chain shops hands down.
Atmosphere: 5
Food: 5
Service: 5
Danny Lee
Clean, fast and they read your special requests. Appreciate their sense humor and great service.
Greatest One
Last week, I had an experience at Jersey Mike's that left me completely appalled and disgusted. I visited the Whippany store, expecting the usual high standards they advertise. However, what I witnessed has sworn me off their sandwiches forever.As my sandwich was being prepared, a significant amount of meat accidentally fell onto the floor. Floors in public places, especially where food is handled, are breeding grounds for countless bacteria and germs. To my utter shock and disbelief, the employee, without a moment's hesitation, picked the meat off the floor, inspected it as if looking for visible dirt, and then placed it right back into my sandwich. This blatant disregard for basic food safety and hygiene was horrifying.I immediately confronted the staff about this unacceptable behavior, expecting an apology or at least some acknowledgment of the mistake. Instead, I was met with dismissive attitudes and excuses, suggesting this wasn't a big deal. The lack of concern for customer health and safety was astounding.This incident isn't just about a piece of meat falling on the floor; it's about the complete disregard for the health and wellbeing of customers. It's about a culture that allows for shortcuts and negligence, even at the cost of someone's health.I can't, in good conscience, recommend Jersey Mike's to anyone after witnessing such a gross mishandling of food. There are plenty of other sandwich shops that prioritize customer safety and maintain strict hygiene standards. Do yourself a favor and choose a place that respects you and your health.
Atmosphere: 1
Food: 1
Service: 1
Emma Cobane
The best Jersey Mikes location! I go here at least once a week and the employees know my name and are so welcoming each time I come in. They are always so happy and friendly, and they even throw in coupons sometimes. Best customer service. The sandwiches are always so fresh and they have the best cheesesteaks. I can’t recommend this place enough!
Atmosphere: 5
Food: 5
Service: 5
Manav Bhalodia
Started to get super busy at noon def recommend mobile order but then make sure u check your order cause even when I walked it they messed up mine and they were super flustered after getting a tad bit busy not blaming them but blaming under staff for rush hour
Vegetarian options: There are a few vegetarian sandwiches
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mike's Famous Philly
eric yost
They say they’re open until 9:00 but if you get there any later than 8:40. They say they’re closed and they put everything away. If you say you’re open till 9:00 shouldn’t that mean you’re ready to serve customers until nine? Just my personal thoughts. Food is great thou.
Atmosphere: 1
Food: 5
Service: 1
PAT C.
Besides serving Jersey Mike's excellent subs, the Whippany store is always neat, clean and inviting...and there's always a smile. Just a great experience. Every time.
Atmosphere: 5
Food: 5
Service: 5
Joe Zanni
It's ok, but definitely not a big sub nor a lot of meat on it.. if it's the only option for me then ok but I'd rather get a sub from a local deli
Nicole Justice
THESE EMPLOYEES WERE ALL MISERABLE!!!!NOT ONE OF THEM EVEN GREETED ME OR ANYONE ELSE IN LINE !!!! CUSTOMER SERVICE OBVIOUSLY ISNT A TOP PRIORITY FOR THIS LOCATION I ORDERED TWO ITALIAN SUBS (GIANT) WITH EXTRA MEAT THE BOTHERED GENTLEMAN SLICING THE COLD CUTS SAID YEAH SURE I SAID BUT YOU ARENT PUTTING THE EXTRA THAT IM BEING CHARGED FOR. HE REPLIED "YEAH IT IS!" SO $50 LATER FOR 2 SANDWICHES NOT WHAT I WANTED AND IF YOU ARE GOING TO SCREW THE CUSTOMER OVER AT LEAST SAY WELCOME TO JERSEY MIKES WHAT CAN I GET FOR YOU, AND HOW ABOUT A THANK YOU HAVE A NICE DAY . I SUPPOSE TGATS TOO MUCH TO ASK FOR FROM THESE FOUR EMPLOYEES .THE OPTION FOR ZERO STARS ACROSS THE BOARD SHOULD BE AVAILABLE!!!!!P.S THIS ******* BREAD IS OLD, DRY AND STALE !!!!!YUCK!!!!!!!
The staff is very professional and polite. This is the best Jersey Mikes I have been to. Just overall a great experience. And the subs are always top notch!
Atmosphere: 5
Food: 5
Service: 5
I just stopped in for lunch at this JM's locations.
I love JM's and my family and I eat at quite a few locations. While I have never had a bad experience, this was noticeably by far the kindest.
I was greeted by the staff when I first walked in a joyful way. After I place my order, not only did the person who took my order pay attention to me, the staff from the back came out to say hello and helped alongside the first person with joy....and it wasn't even busy.
It really added a bright spot to my Friday afternoon. I told the staff it was such a nice location and told them I would be leaving a review. Great job crew!
Atmosphere: 5
Food: 5
Service: 5
Noah and Balbino are exactly the type of people you want to see here! They were fast, made amazing food and smiled the whole time. As a former employee they really made me happy to see how phenomenal of a job they were doing and it made me proud to see people like that giving it their all and enjoying themselves. This is a 5/5 place and Noah and Balbino really cement that. Couldn’t ask for better employees.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, nice and easy ordering. Good sandwiches. Stop thinking about it and order
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, nice and easy ordering. Good sandwiches. Stop thinking about it and order
Atmosphere: 5
Food: 5
Service: 5
This location still had my favorite Turkey Club sandwich on their menu where many other locations near my home don't. The sandwich makers had my sandwich ready along with the chips and drink I added. I recommend Jersey Mike's over the other chain shops hands down.
Atmosphere: 5
Food: 5
Service: 5
Clean, fast and they read your special requests. Appreciate their sense humor and great service.
Last week, I had an experience at Jersey Mike's that left me completely appalled and disgusted. I visited the Whippany store, expecting the usual high standards they advertise. However, what I witnessed has sworn me off their sandwiches forever.As my sandwich was being prepared, a significant amount of meat accidentally fell onto the floor. Floors in public places, especially where food is handled, are breeding grounds for countless bacteria and germs. To my utter shock and disbelief, the employee, without a moment's hesitation, picked the meat off the floor, inspected it as if looking for visible dirt, and then placed it right back into my sandwich. This blatant disregard for basic food safety and hygiene was horrifying.I immediately confronted the staff about this unacceptable behavior, expecting an apology or at least some acknowledgment of the mistake. Instead, I was met with dismissive attitudes and excuses, suggesting this wasn't a big deal. The lack of concern for customer health and safety was astounding.This incident isn't just about a piece of meat falling on the floor; it's about the complete disregard for the health and wellbeing of customers. It's about a culture that allows for shortcuts and negligence, even at the cost of someone's health.I can't, in good conscience, recommend Jersey Mike's to anyone after witnessing such a gross mishandling of food. There are plenty of other sandwich shops that prioritize customer safety and maintain strict hygiene standards. Do yourself a favor and choose a place that respects you and your health.
Atmosphere: 1
Food: 1
Service: 1
The best Jersey Mikes location! I go here at least once a week and the employees know my name and are so welcoming each time I come in. They are always so happy and friendly, and they even throw in coupons sometimes. Best customer service. The sandwiches are always so fresh and they have the best cheesesteaks. I can’t recommend this place enough!
Atmosphere: 5
Food: 5
Service: 5
Started to get super busy at noon def recommend mobile order but then make sure u check your order cause even when I walked it they messed up mine and they were super flustered after getting a tad bit busy not blaming them but blaming under staff for rush hour
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
Vegetarian options: There are a few vegetarian sandwiches
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mike's Famous Philly
They say they’re open until 9:00 but if you get there any later than 8:40. They say they’re closed and they put everything away. If you say you’re open till 9:00 shouldn’t that mean you’re ready to serve customers until nine? Just my personal thoughts. Food is great thou.
Atmosphere: 1
Food: 5
Service: 1
Besides serving Jersey Mike's excellent subs, the Whippany store is always neat, clean and inviting...and there's always a smile. Just a great experience. Every time.
Atmosphere: 5
Food: 5
Service: 5
It's ok, but definitely not a big sub nor a lot of meat on it.. if it's the only option for me then ok but I'd rather get a sub from a local deli
THESE EMPLOYEES WERE ALL MISERABLE!!!!NOT ONE OF THEM EVEN GREETED ME OR ANYONE ELSE IN LINE !!!! CUSTOMER SERVICE OBVIOUSLY ISNT A TOP PRIORITY FOR THIS LOCATION I ORDERED TWO ITALIAN SUBS (GIANT) WITH EXTRA MEAT THE BOTHERED GENTLEMAN SLICING THE COLD CUTS SAID YEAH SURE I SAID BUT YOU ARENT PUTTING THE EXTRA THAT IM BEING CHARGED FOR. HE REPLIED "YEAH IT IS!" SO $50 LATER FOR 2 SANDWICHES NOT WHAT I WANTED AND IF YOU ARE GOING TO SCREW THE CUSTOMER OVER AT LEAST SAY WELCOME TO JERSEY MIKES WHAT CAN I GET FOR YOU, AND HOW ABOUT A THANK YOU HAVE A NICE DAY . I SUPPOSE TGATS TOO MUCH TO ASK FOR FROM THESE FOUR EMPLOYEES .THE OPTION FOR ZERO STARS ACROSS THE BOARD SHOULD BE AVAILABLE!!!!!P.S THIS ******* BREAD IS OLD, DRY AND STALE !!!!!YUCK!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
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