Just want to give credit to a pharmacy staff that goes well beyond great service, they have spent a considerable amount of time helping me and my wife with a variety of pharmaceutical problems, they are a credit to the sams club organization.
Frank Garriel
Arrived at 5:45pm, "sorry, not making any more pizzas today". Cafe closes at 7pm. Every. Single. Time. Isn't it weird how the pizza is gone and the ICEE machine breaks whenever someone wants to clock out at 6:53pm.
Atmosphere: 5
Food: 4
Service: 2
Diego Carmona
There was a big line to order but food was amazing!! Great prices to take a snack with you on your way out!!Parking: 600 parking spacesKid-friendliness: It’s a shopping place so it’s family friendlyWheelchair accessibility: No issues, first floor plenty of space!
Atmosphere: 5
Food: 5
Service: 5
Delvia W.
Typical club. Parking busy. Service was good The store was pretty clean. There were a few things out in the aisle that posed a hazard.
Julia O.
Produce is beyond disappointing. I have a family of 5 so I go here and often but I refuse to get my produce or meat here any more. Last time I got stew meat and the meat showing through the plastic looked good, but when I came home and separated it everything underneath was browning and slimy. It said it was packed that day. The time before that, I got ribs which I thought were too cheap... the quality of them were absolutely terrible they were so hard to eat. The produce undoubtedly sits for weeks. Atleast half of what is out is already dying, whatever you bring home is dead within 2 days. No exaggeration. The deptford sams club is constantly restocking their meat and produce. Sometimes I go there they don't have any carts because no one's gone to collect them. The cashiers are mostly miserable. I've wasted so much money here since I've moved farther from the deptford sams club. It's pretty bad when you're willing to drive twice as far to a different location just to get what you pay for. It's really really lacking at this Williamstown location.
Judy Baril- Garcia
Fresh & organic, reasonable price.
Donna Offenbacker-Hann
We knew there were inspections that had to take place when we gutted out kitchen in March but our stove went on sale in Feb on Sams on line. We went ahead and ordered the stove because it was a great deal and just left it in the box. Last week the stove was removed from the box to get installed and the back of the stove is all bent up. We opened the oven and the metal is all bent up. You could clearly see in transit to our house it was dropped. We called Sam’s they told us they would either exchange it or give us our money back. Now after going back and forth with them they will not give us our money back or exchange it. I am so upset we have a stove we can not use at all. We will be contacting the news regarding this matter. I have all the emails back and forth. Melissa refuses to give us a supervisor’s name and number. Needless to say we will never go to Sam’s again. Be very careful if you order anything from them
Donna Offenbacker-Hann
We knew there were inspections that had to take place when we gutted out kitchen in March but our stove went on sale in Feb on Sams on line.
We went ahead and ordered the stove because it was a great deal and just left it in the box. Last week the stove was removed from the box to get installed and the back of the stove is all bent up. We opened the oven and the metal is all bent up. You could clearly see in transit to our house it was dropped.
We called Sam’s they told us they would either exchange it or give us our money back. Now after going back and forth with them they will not give us our money back or exchange it.
I am so upset we have a stove we can not use at all. We will be contacting the news regarding this matter. I have all the emails back and forth. Melissa refuses to give us a supervisor’s name and number. Needless to say we will never go to Sam’s again. Be very careful if you order anything from them
Rhonda D.
One star for poor customer service. The first time I entered this store location through the exit door which isn't labeled as an exit from the outside. After a few steps in, I heard the store associate tell me that I entered in the wrong way. My response... "Welp, I'm in here now," shrugging with a smile. Then another associate proceeds to tell me that I need to go back out and let them check my member ID. I reluctantly comply, only to discover that the person at the entrance didn't bother to ask for my member ID. Stupid rule!!Furthermore, if I was a nonmember interested in joining the club I wouldn't have a member ID to show and I presume that they wouldn't turn away a potential customer in that scenario.
Melissa Anglero
Sams club Human Resources department is unprofessional and does not know how to speak to their employees or the people who apply!!
The front end supervisor Stacey Wilcox awesome at her job always goes above and beyond at her job great to see someone who has pride for her work ethic awesome everytime I'm there she working her tail off she deserves the five stars
Nancy C.
Sam's club optical department is highly recommended!!!! Kyle, Jackie, and Davi are absolutely the best! What a pleasure and very pleasant experience every time Jackie took the time to explain my prescription to me which my own doctor did not ! Thank you so much for your kindness, friendliness, and sharing your knowledge . It is very much appreciated and you all are an asset to your company :)
Sonji C.
It is oftentimes crowded especially when it comes to the lines, there's a lot of options for whatever you want to buy. The gas station is always crowded so make sure to get there before any rush hours.
Lisa McClelland
I just had the most tremendous experience at Sam's Club, Williamstown. Both their Fuel and Auto Department came to the rescue when my car wouldn't start (while in the line for gas.) From the young man pumping the gas who enlisted the Auto Tire Battery department . Thank you all..true hero's...Tyler, Joe and the fellow pumping gas! (im so sorry I didn't catch your name) . Excellent Customer Service and very efficient and quick...and to top it off...very close to closing time and they all still worked to resolve the issue. I felt that I was in good hands. Thank you.! I am writing a letter to the Store Manager as well ...Excellent Work and Thanks for making the extra effort! L. McClelland
Mike D.
I looked around for tire at many different tire places, Sam's was the cheapest I could find for the tires I needed. I bought 4 Pirelli tires and a tire warranty. They are a great tire . That being said now let me tell you the problem. I took it over and left the car. They called me and told me it can't be fixed and they need to order a tire, will be a couple of days. I leave the car, 3 days later I call , they confuse me with another customer and tell me I agreed to leave it for a week from today. So I drive up to settle the issue. I am then told they confused my account and my tire has no date to give me because they are discontinued. 2 months old , again. Then the manager Bill tells me they will call when it's done. Whenever that is. He then gives me an option to upgrade that tire to get it done faster but of course has to charge me more. I'm done with these people. Get your tires else where. You may pay another hundred or so but they will at least live up to their end faster. No hurries and no worries on Sam's club side.. just sorry that's the way it is... a 10 dollar upgrade and I didn't hit it until I asked if it was possible. They didn't even think to say they would just eat the 10 dollars for my aggravation and time. NEVER AGAIN !!!GO ELSEWHERE!!!!THEY DONT CARE
Just want to give credit to a pharmacy staff that goes well beyond great service, they have spent a considerable amount of time helping me and my wife with a variety of pharmaceutical problems, they are a credit to the sams club organization.
Arrived at 5:45pm, "sorry, not making any more pizzas today". Cafe closes at 7pm. Every. Single. Time. Isn't it weird how the pizza is gone and the ICEE machine breaks whenever someone wants to clock out at 6:53pm.
Atmosphere: 5
Food: 4
Service: 2
There was a big line to order but food was amazing!! Great prices to take a snack with you on your way out!!Parking: 600 parking spacesKid-friendliness: It’s a shopping place so it’s family friendlyWheelchair accessibility: No issues, first floor plenty of space!
Atmosphere: 5
Food: 5
Service: 5
Typical club. Parking busy. Service was good The store was pretty clean. There were a few things out in the aisle that posed a hazard.
Produce is beyond disappointing. I have a family of 5 so I go here and often but I refuse to get my produce or meat here any more. Last time I got stew meat and the meat showing through the plastic looked good, but when I came home and separated it everything underneath was browning and slimy. It said it was packed that day. The time before that, I got ribs which I thought were too cheap... the quality of them were absolutely terrible they were so hard to eat. The produce undoubtedly sits for weeks. Atleast half of what is out is already dying, whatever you bring home is dead within 2 days. No exaggeration. The deptford sams club is constantly restocking their meat and produce. Sometimes I go there they don't have any carts because no one's gone to collect them. The cashiers are mostly miserable. I've wasted so much money here since I've moved farther from the deptford sams club. It's pretty bad when you're willing to drive twice as far to a different location just to get what you pay for. It's really really lacking at this Williamstown location.
Fresh & organic, reasonable price.
We knew there were inspections that had to take place when we gutted out kitchen in March but our stove went on sale in Feb on Sams on line. We went ahead and ordered the stove because it was a great deal and just left it in the box. Last week the stove was removed from the box to get installed and the back of the stove is all bent up. We opened the oven and the metal is all bent up. You could clearly see in transit to our house it was dropped. We called Sam’s they told us they would either exchange it or give us our money back. Now after going back and forth with them they will not give us our money back or exchange it. I am so upset we have a stove we can not use at all. We will be contacting the news regarding this matter. I have all the emails back and forth. Melissa refuses to give us a supervisor’s name and number. Needless to say we will never go to Sam’s again. Be very careful if you order anything from them
We knew there were inspections that had to take place when we gutted out kitchen in March but our stove went on sale in Feb on Sams on line. We went ahead and ordered the stove because it was a great deal and just left it in the box. Last week the stove was removed from the box to get installed and the back of the stove is all bent up. We opened the oven and the metal is all bent up. You could clearly see in transit to our house it was dropped. We called Sam’s they told us they would either exchange it or give us our money back. Now after going back and forth with them they will not give us our money back or exchange it. I am so upset we have a stove we can not use at all. We will be contacting the news regarding this matter. I have all the emails back and forth. Melissa refuses to give us a supervisor’s name and number. Needless to say we will never go to Sam’s again. Be very careful if you order anything from them
One star for poor customer service. The first time I entered this store location through the exit door which isn't labeled as an exit from the outside. After a few steps in, I heard the store associate tell me that I entered in the wrong way. My response... "Welp, I'm in here now," shrugging with a smile. Then another associate proceeds to tell me that I need to go back out and let them check my member ID. I reluctantly comply, only to discover that the person at the entrance didn't bother to ask for my member ID. Stupid rule!!Furthermore, if I was a nonmember interested in joining the club I wouldn't have a member ID to show and I presume that they wouldn't turn away a potential customer in that scenario.
Sams club Human Resources department is unprofessional and does not know how to speak to their employees or the people who apply!!
Restaurantji Recommends
The front end supervisor Stacey Wilcox awesome at her job always goes above and beyond at her job great to see someone who has pride for her work ethic awesome everytime I'm there she working her tail off she deserves the five stars
Sam's club optical department is highly recommended!!!! Kyle, Jackie, and Davi are absolutely the best! What a pleasure and very pleasant experience every time Jackie took the time to explain my prescription to me which my own doctor did not ! Thank you so much for your kindness, friendliness, and sharing your knowledge . It is very much appreciated and you all are an asset to your company :)
It is oftentimes crowded especially when it comes to the lines, there's a lot of options for whatever you want to buy. The gas station is always crowded so make sure to get there before any rush hours.
I just had the most tremendous experience at Sam's Club, Williamstown. Both their Fuel and Auto Department came to the rescue when my car wouldn't start (while in the line for gas.) From the young man pumping the gas who enlisted the Auto Tire Battery department . Thank you all..true hero's...Tyler, Joe and the fellow pumping gas! (im so sorry I didn't catch your name) . Excellent Customer Service and very efficient and quick...and to top it off...very close to closing time and they all still worked to resolve the issue. I felt that I was in good hands. Thank you.! I am writing a letter to the Store Manager as well ...Excellent Work and Thanks for making the extra effort! L. McClelland
I looked around for tire at many different tire places, Sam's was the cheapest I could find for the tires I needed. I bought 4 Pirelli tires and a tire warranty. They are a great tire . That being said now let me tell you the problem. I took it over and left the car. They called me and told me it can't be fixed and they need to order a tire, will be a couple of days. I leave the car, 3 days later I call , they confuse me with another customer and tell me I agreed to leave it for a week from today. So I drive up to settle the issue. I am then told they confused my account and my tire has no date to give me because they are discontinued. 2 months old , again. Then the manager Bill tells me they will call when it's done. Whenever that is. He then gives me an option to upgrade that tire to get it done faster but of course has to charge me more. I'm done with these people. Get your tires else where. You may pay another hundred or so but they will at least live up to their end faster. No hurries and no worries on Sam's club side.. just sorry that's the way it is... a 10 dollar upgrade and I didn't hit it until I asked if it was possible. They didn't even think to say they would just eat the 10 dollars for my aggravation and time. NEVER AGAIN !!!GO ELSEWHERE!!!!THEY DONT CARE