the lady working here always has an absolutely terrible attitude. i asked for oat milk and she said “well i already made it with whole milk” like okay so remake it girl? it’s your job? i’m a barista myself and i always make it my top priority to make my customers happy and this lady was just so rude. when she took my order she didn’t even say “hi what can i get you” she was just like “yes”when i asked if i can tap my card she just said “go” and kind of rolled her eyes. she rlly needs to work on her customer service skills. even got my mom a potion macchiato and she made it wrong and mixed it up didn’t leave the cold foam on top. when my mom asked what flavor was in it she said “mushroom.. i mean marshmallow “ like what? honestly i can’t anymore lmao
Atmosphere: 1
Food: 1
Service: 1
Khushal Borad
Worst, worst, worst! Terrible experience. They messed up both my drink and sandwich, and the sandwich even had small pieces of paper stuck in it. Worst service I've ever had. Definitely would not recommend it!
Atmosphere: 3
Food: 1
Service: 3
Sofia Menendez
If i can give it minus 10 stars; the lady at the counter had a bad attitude she looks like she was in a bad mood since birth; the coffee was horrible and her attitude made it “the worst Dunkin’ Donuts everrr” do yourself a favor and go to another dunkin’ you’re welcome!
Gabriela Valente
If I could vote 0 stars, I would. I walked into the store to pickup an order from Doordash, upon arriving at the counter, I waited for about 5 minutes until I went to a shoprite worker asking if someone is supposed to be working, they responded, “yes, yell for them, they always sit in the back out of view”.” I then went and did that, after the 4th or 5th Hello, a lady appeared screaming “I HEAR YOU, IM PRAYING.” I respect all cultures and religions and I personally have worked with Dunkin for a very long time with many people who pray during work. If you are the only worker you cannot stay in the back and ignore customers completely. She then took her time fulfilling the order and waited until 10 minutes later to let me know she cannot make the customers food because she’s out of that type of bagel. So i then reached out to the customer to tell them and they said they would rather 2 orders of hashbrowns. I told the worker and she responded that they are not the same price so she cannot. I told the customer and they said then just one is fine. I told the lady and she then went and took her time making the one order. She then came over and took the donut bag and put in another donut that they did not order. I said “at that point you could’ve just gave the hash brown order it’s the same price.” I was just overall taken aback by the disrespectfulness. At the end of the day, we are all getting paid to do our jobs. Its so unprofessional to treat a customer the way she did. It’s sad to see that these are the only people Dunkin hire to take care of their business. After reading some of the recent reviews, I see that i am not the only person who has mentioned this awful customer service. I am always shopping at Shoprite, but I will never give any money to the business after this experience. I may not make a difference but by the way the reviews are going, i’m sure you have lost more customers then just me. Unbelievable.
Amy Rivera
Waited 5 minutes for the lady working here to come from the back. Then she was very rude to me. Extremely unprofessional. Then I had to repeat my order twice and it was just a latte.
Atmosphere: 1
Food: 2
Service: 1
Monica Jersey
Why did the cashier Nasny give me terrible service? She didn't put the foam on top of the iced coffees and only gave me a single napkin with a bad attitude and I was the only client ... very bad!
Rogie Brasco
Quicken
Atmosphere: 5
Food: 5
Service: 5
Joe Disz
The food is mediocre, the coffee is usually ok but the help does try to get the order right and keep the line moving. It's been a few years since we've been and the complaint about ordering delivery is the drinks and sandwiched get cold so they've rarely been used anymore at the office. Just not worth for what gets charged.
Parking: Beware for the people in a hurry,
Atmosphere: 3
Food: 3
Service: 4
Fabricia Bueno
Didn't get enough addition to the coffee as I asked for.
Horrible service! They won't accept gift cards & always give you a problem if you have one. Then they tell you the price posted is wrong & it costs more.
Michelle Ovadia
It's more of a takeout location place is clean fast service to go
Atmosphere: 5
Food: 5
Service: 5
Steve
It's no worse than any of the other local Dunkin' Donuts!
Inez riquelme
Nice and quick. Get orders correct with a smile.
Atmosphere: 5
Food: 5
Service: 5
Eugenia Ramirez
Expensive food! But the late caramel coffee is too delicious!
the lady working here always has an absolutely terrible attitude. i asked for oat milk and she said “well i already made it with whole milk” like okay so remake it girl? it’s your job? i’m a barista myself and i always make it my top priority to make my customers happy and this lady was just so rude. when she took my order she didn’t even say “hi what can i get you” she was just like “yes”when i asked if i can tap my card she just said “go” and kind of rolled her eyes. she rlly needs to work on her customer service skills. even got my mom a potion macchiato and she made it wrong and mixed it up didn’t leave the cold foam on top. when my mom asked what flavor was in it she said “mushroom.. i mean marshmallow “ like what? honestly i can’t anymore lmao
Atmosphere: 1
Food: 1
Service: 1
Worst, worst, worst! Terrible experience. They messed up both my drink and sandwich, and the sandwich even had small pieces of paper stuck in it. Worst service I've ever had. Definitely would not recommend it!
Atmosphere: 3
Food: 1
Service: 3
If i can give it minus 10 stars; the lady at the counter had a bad attitude she looks like she was in a bad mood since birth; the coffee was horrible and her attitude made it “the worst Dunkin’ Donuts everrr” do yourself a favor and go to another dunkin’ you’re welcome!
If I could vote 0 stars, I would. I walked into the store to pickup an order from Doordash, upon arriving at the counter, I waited for about 5 minutes until I went to a shoprite worker asking if someone is supposed to be working, they responded, “yes, yell for them, they always sit in the back out of view”.” I then went and did that, after the 4th or 5th Hello, a lady appeared screaming “I HEAR YOU, IM PRAYING.” I respect all cultures and religions and I personally have worked with Dunkin for a very long time with many people who pray during work. If you are the only worker you cannot stay in the back and ignore customers completely. She then took her time fulfilling the order and waited until 10 minutes later to let me know she cannot make the customers food because she’s out of that type of bagel. So i then reached out to the customer to tell them and they said they would rather 2 orders of hashbrowns. I told the worker and she responded that they are not the same price so she cannot. I told the customer and they said then just one is fine. I told the lady and she then went and took her time making the one order. She then came over and took the donut bag and put in another donut that they did not order. I said “at that point you could’ve just gave the hash brown order it’s the same price.” I was just overall taken aback by the disrespectfulness. At the end of the day, we are all getting paid to do our jobs. Its so unprofessional to treat a customer the way she did. It’s sad to see that these are the only people Dunkin hire to take care of their business. After reading some of the recent reviews, I see that i am not the only person who has mentioned this awful customer service. I am always shopping at Shoprite, but I will never give any money to the business after this experience. I may not make a difference but by the way the reviews are going, i’m sure you have lost more customers then just me. Unbelievable.
Waited 5 minutes for the lady working here to come from the back. Then she was very rude to me. Extremely unprofessional. Then I had to repeat my order twice and it was just a latte.
Atmosphere: 1
Food: 2
Service: 1
Why did the cashier Nasny give me terrible service? She didn't put the foam on top of the iced coffees and only gave me a single napkin with a bad attitude and I was the only client ... very bad!
Quicken
Atmosphere: 5
Food: 5
Service: 5
The food is mediocre, the coffee is usually ok but the help does try to get the order right and keep the line moving. It's been a few years since we've been and the complaint about ordering delivery is the drinks and sandwiched get cold so they've rarely been used anymore at the office. Just not worth for what gets charged.
Parking: Beware for the people in a hurry,
Atmosphere: 3
Food: 3
Service: 4
Didn't get enough addition to the coffee as I asked for.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagels
Dunkin is Dunkin.. they're rude at all of
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Horrible service! They won't accept gift cards & always give you a problem if you have one. Then they tell you the price posted is wrong & it costs more.
It's more of a takeout location place is clean fast service to go
Atmosphere: 5
Food: 5
Service: 5
It's no worse than any of the other local Dunkin' Donuts!
Nice and quick. Get orders correct with a smile.
Atmosphere: 5
Food: 5
Service: 5
Expensive food! But the late caramel coffee is too delicious!
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