I paid $75 for a Gary Sheffield autograph in Oct 2025; sent in my item early before the deadline, w/ pre-paid SASE, in November 2025; waited for the 6 Dec 2025 signing; and then this company didn’t even give Sheffield my customized, 1 of 1 item that I paid for to sign. I was told it was left off to the side because of their error. One card had an attached stickie that literally said “sign here” (and attached to the desired location for no confusion). A duplicate second card had a stickie that said “a gift for Mr. Sheffield.” It wasn’t hard to understand that one of the two cards was for a paid signature, and the other card labeled “a gift for Mr. Sheffield” was a gift.
The manager overseeing this (“Stephanie”) never reached back to explain any of this, which would have been helpful, until I called to get an update, but issued me a refund almost 3 weeks after this botched signing (giving me her word that she would drop off my return package that day, or by the next morning). However, she could’ve cared less about the fact they COMPLETELY fumbled my business (she had an abrasive, pushy, unconcerned attitude). Fast forward to now, 2+ months after sending in my item, my item/SASE still hasn’t been returned to me (w/ my USPS tracking # showing no drop-off yet by the company)!
For the past 2 weeks (with almost daily calls to them), I was essentially ignored and never provided an update on my return item. Every time I have called, the front desk said the multiple managers (I’ve spoken to Ashley, Stephanie, and Eddie now) are always “out” or “off“ and the owner will “call back” when he “can” (and he hasn’t).
I called today again, same situation, and the front desk laughed about how the managers and owner are never there but that they will call me back. The daytime manager connected me to the owner’s business cell (Mike) and I spoke with his assistant “Ash” who answered. Ash confirmed Mike is the owner and will call me back next week. Ironically, “Stephanie” then magically called me later today (ONLY because of the negative online reviews she saw, upsettingly telling me I “blasted” her) and she now told me that she never sent my package back out (because they are looking for the first card) but that she will in two days. She also fiercely INSISTED (just like our phone call in Dec) that the owner is NOT Mike (and NO ONE works there with that name). When I told her Ash just told me Mike is the owner a few minutes ago, Stephanie angrily accused me of calling her a “liar” (which I do not do).
Stephanie was EXTREMELY hostile, rude, defensive, dismissive, cutting me off with attitude anytime I spoke more than a sentence, incompetent, and literally played a victim in the entire situation. Above all, I know Mike is the owner, because I spoke with him twice in November before I sent in my card to be signed.
I have never seen such horrible customer service from an individual in my entire life. If I were Stephanie’s employer and knew of such repulsive customer service and a poor work ethic (in the way she is treating her paying customers), I would fire her immediately!
Lastly, when I finally got my postcards back (8 weeks later), I was called beforehand and asked to “verify” my mailing address. What this really means is they lost my prepaid, self-addressed shipping package and needed to get my address again to mail my items back to me on their dime (which they denied when I asked why they needed my address). Just another example of the incompetence and not being honest.
terry wagner
I've been here a number of times. Once for dinner before it changed hands. The food was good and I enjoyed it. In the last two years our visits were only on the patio to see a friend's musical act. Bar service was good, food was ok, nothing great at all. Tonight we went to meet another friend and hear some live music by a friend. This was a celebration night for me as well. When we arrived it was wall-to-wall packed. A signing event was going on. Even the musician didn't know about it!! After standing around for an hour for the event to end and the place to empty, we sat at a high top. At no time, did a server come by to clear old dishes or glasses off of the table. My husband ended up picking up the dirty dishes off of the table.We sat down at and put them on the bar. We asked for a menu and had to go up to the bar to order as there was no waitress service evidently. Are orders were very simple. A bowl of chili, some fries. Sliders and chicken fingers. Three drinks later and forty five minutes my husband and his friend got up and started asking at the bar what was going on with our food. Within five minutes, two servers came out with all of our plates. They never asked if we needed anything else.We did not have silverware.We did not have napkins.And the chicken fingers came without any type of dipping sauce at all. Deciders were rock hard and cold, and the waffle fries, were either rubbery or rock hard and cold as well. At no time, did any server ask us how things were? If we needed anything else, if we wanted another drink, a zero service. We ate what we could of the tasteless, cold food, paid the hundred dollar check and left. On the way home, my husband said, maybe, and it's a big maybe, we might go back during the deep summer to the patio just to listen to some music and have a drink, but we will never eat there again. Reading through all of the rest of the reviews you would think this place would change things up and try to make it better.
Atmosphere: 5
Food: 1
Service: 1
Steve Maslowski
This place has gone down hill quick. No in house brewed anymore. Food was mediocre at best. The server was good but the kitchen is very slow. JJ Biting was so much better. I think they should worry more about their product than the autograph gimmicks.
Atmosphere: 3
Food: 1
Service: 3
Michael Anthony
My only issue is how much the prices went up soon after the previous owner. Prime example. The price for a glass of wine is too high. Not even a good quality wine either. Most bars/restaurants in the area or reasonably priced with a better quality wine.
Atmosphere: 5
Food: 2
Service: 3
Rob “Lastmindude” Basista
I'm always there for any NJ Devils, NY Mets, NY Giants autographs sessions, came for beers, and their great food selections. Also because I am deaf, everyone including the autograph security all helped me making sure I am aware of when to get in line for the autographs..
Atmosphere: 5
Food: 5
Service: 4
Serafina Settantasette
The staff was nice, but I can tell that the old lady that was at the hostess stand hates being there. Miserable individual.
Atmosphere: 4
Food: 5
Service: 5
Annie McNair
NOT A BREWERY!! We went there to taste and drink beers and were extremely disappointed to find out they are not a brewery. Allegedly they were in the past, but they shut down. Servers were very friendly but the food was mediocre. The pesto chicken flatbread tasted like the chicken was cooked the day before and the pesto had no flavor. The chili was bad. The chili meat tasted old, as if reheated from previous days. Pepperoni pizza was o.k., but not to NJ standards.
Atmosphere: 3
Food: 1
Service: 5
Carmine Verdino
Bought five tickets to meet Chris Krieder of the New York Rangers back in July of 2024. Kreider had to cancel a day or two. was told they don't do refunds but that there would be a rescheduled date which we were okay with. The reschedule date was given to us a couple of days before and it could not work for us.At that point Woodbridge offered us a refund which we accepted but magically almost a year later still haven't gotten the refund because the person that does the refunds never seems to get in touch with us. We keep speaking with Roseanne and others and keep getting told they will reach out to us, but they never do. Very frustrating and I really don't want to get a lawyer involved but at this point, I think I need to
Kim Olszewski
I love Woodbridge Brewery! It’s worth the drive from South Jersey! Stephanie, the mgr is absolutely amazing and so accommodating!!! 🤩❤️
Don't order the margarita flatbread, it was disgusting! It was basically tomato paste with one barely melted piece of mozzarella served cool. They barely have any taps outside but give you a menu for everything that is inside so the staff has to work harder and everything takes much longer. People were smoking cigars a few tables over which made the already lousy night worse. The fried pickles were great, so they got that right at least. I was happy when we finally left, it took forever to get the check.
Atmosphere: 3
Food: 3
Service: 3
Angelo Michael
Avoid their signings if you’re looking to meet and greet their Star guests. The signings are ran extremely poorly. Big ripoff
Melissa Cunningham Angelo
Steph and all the servers are fantastic! Great events for signings and paint nights as well as poker and trivia. Highly recommend!
Kevin Guldin
SCAM ALERT – DO NOT TRUST THIS COMPANY!
I wish I had read the reviews before placing an order. I purchased an autographed baseball with the understanding that it would be shipped immediately. Weeks passed with no delivery. Despite repeated calls and texts, I was only told it was “on the way” and was never given a tracking number.
This experience has been extremely disappointing and suspicious. I’ve since filed a dispute with my credit card company and requested a chargeback. Save yourself the headache—avoid this company at all costs.
Michael Bub
I’ve been to Woodbridge for several Autograph experiences. I was there this past Sunday for Sam Rosen, Jonathan Quick & Chris Kreider. The Food was great and the Service is Outstanding. I’m disabled but this establishment always makes my stay here flawless from the owner on down to his entire staff. My waitress every time I visit is Stephanie. She goes above & beyond and helps me to get around. Stephanie makes my stay as easy & comfortable as possible. I will definitely be back and look forward to having Stephanie as our waitress again. Thank You for another pleasant experience at the Woodbridge Brewing Company.
Bad bad bad bad bad bad bad
BEWARE of this incompetent company!
I paid $75 for a Gary Sheffield autograph in Oct 2025; sent in my item early before the deadline, w/ pre-paid SASE, in November 2025; waited for the 6 Dec 2025 signing; and then this company didn’t even give Sheffield my customized, 1 of 1 item that I paid for to sign. I was told it was left off to the side because of their error. One card had an attached stickie that literally said “sign here” (and attached to the desired location for no confusion). A duplicate second card had a stickie that said “a gift for Mr. Sheffield.” It wasn’t hard to understand that one of the two cards was for a paid signature, and the other card labeled “a gift for Mr. Sheffield” was a gift.
The manager overseeing this (“Stephanie”) never reached back to explain any of this, which would have been helpful, until I called to get an update, but issued me a refund almost 3 weeks after this botched signing (giving me her word that she would drop off my return package that day, or by the next morning). However, she could’ve cared less about the fact they COMPLETELY fumbled my business (she had an abrasive, pushy, unconcerned attitude). Fast forward to now, 2+ months after sending in my item, my item/SASE still hasn’t been returned to me (w/ my USPS tracking # showing no drop-off yet by the company)!
For the past 2 weeks (with almost daily calls to them), I was essentially ignored and never provided an update on my return item. Every time I have called, the front desk said the multiple managers (I’ve spoken to Ashley, Stephanie, and Eddie now) are always “out” or “off“ and the owner will “call back” when he “can” (and he hasn’t).
I called today again, same situation, and the front desk laughed about how the managers and owner are never there but that they will call me back. The daytime manager connected me to the owner’s business cell (Mike) and I spoke with his assistant “Ash” who answered. Ash confirmed Mike is the owner and will call me back next week. Ironically, “Stephanie” then magically called me later today (ONLY because of the negative online reviews she saw, upsettingly telling me I “blasted” her) and she now told me that she never sent my package back out (because they are looking for the first card) but that she will in two days. She also fiercely INSISTED (just like our phone call in Dec) that the owner is NOT Mike (and NO ONE works there with that name). When I told her Ash just told me Mike is the owner a few minutes ago, Stephanie angrily accused me of calling her a “liar” (which I do not do).
Stephanie was EXTREMELY hostile, rude, defensive, dismissive, cutting me off with attitude anytime I spoke more than a sentence, incompetent, and literally played a victim in the entire situation. Above all, I know Mike is the owner, because I spoke with him twice in November before I sent in my card to be signed.
I have never seen such horrible customer service from an individual in my entire life. If I were Stephanie’s employer and knew of such repulsive customer service and a poor work ethic (in the way she is treating her paying customers), I would fire her immediately!
Lastly, when I finally got my postcards back (8 weeks later), I was called beforehand and asked to “verify” my mailing address. What this really means is they lost my prepaid, self-addressed shipping package and needed to get my address again to mail my items back to me on their dime (which they denied when I asked why they needed my address). Just another example of the incompetence and not being honest.
I've been here a number of times. Once for dinner before it changed hands. The food was good and I enjoyed it. In the last two years our visits were only on the patio to see a friend's musical act. Bar service was good, food was ok, nothing great at all. Tonight we went to meet another friend and hear some live music by a friend. This was a celebration night for me as well. When we arrived it was wall-to-wall packed. A signing event was going on. Even the musician didn't know about it!! After standing around for an hour for the event to end and the place to empty, we sat at a high top. At no time, did a server come by to clear old dishes or glasses off of the table. My husband ended up picking up the dirty dishes off of the table.We sat down at and put them on the bar. We asked for a menu and had to go up to the bar to order as there was no waitress service evidently. Are orders were very simple. A bowl of chili, some fries. Sliders and chicken fingers. Three drinks later and forty five minutes my husband and his friend got up and started asking at the bar what was going on with our food. Within five minutes, two servers came out with all of our plates. They never asked if we needed anything else.We did not have silverware.We did not have napkins.And the chicken fingers came without any type of dipping sauce at all. Deciders were rock hard and cold, and the waffle fries, were either rubbery or rock hard and cold as well. At no time, did any server ask us how things were? If we needed anything else, if we wanted another drink, a zero service. We ate what we could of the tasteless, cold food, paid the hundred dollar check and left. On the way home, my husband said, maybe, and it's a big maybe, we might go back during the deep summer to the patio just to listen to some music and have a drink, but we will never eat there again. Reading through all of the rest of the reviews you would think this place would change things up and try to make it better.
Atmosphere: 5
Food: 1
Service: 1
This place has gone down hill quick. No in house brewed anymore. Food was mediocre at best. The server was good but the kitchen is very slow. JJ Biting was so much better. I think they should worry more about their product than the autograph gimmicks.
Atmosphere: 3
Food: 1
Service: 3
My only issue is how much the prices went up soon after the previous owner. Prime example. The price for a glass of wine is too high. Not even a good quality wine either. Most bars/restaurants in the area or reasonably priced with a better quality wine.
Atmosphere: 5
Food: 2
Service: 3
I'm always there for any NJ Devils, NY Mets, NY Giants autographs sessions, came for beers, and their great food selections. Also because I am deaf, everyone including the autograph security all helped me making sure I am aware of when to get in line for the autographs..
Atmosphere: 5
Food: 5
Service: 4
The staff was nice, but I can tell that the old lady that was at the hostess stand hates being there.
Miserable individual.
Atmosphere: 4
Food: 5
Service: 5
NOT A BREWERY!! We went there to taste and drink beers and were extremely disappointed to find out they are not a brewery. Allegedly they were in the past, but they shut down. Servers were very friendly but the food was mediocre. The pesto chicken flatbread tasted like the chicken was cooked the day before and the pesto had no flavor. The chili was bad. The chili meat tasted old, as if reheated from previous days. Pepperoni pizza was o.k., but not to NJ standards.
Atmosphere: 3
Food: 1
Service: 5
Bought five tickets to meet Chris Krieder of the New York Rangers back in July of 2024. Kreider had to cancel a day or two. was told they don't do refunds but that there would be a rescheduled date which we were okay with. The reschedule date was given to us a couple of days before and it could not work for us.At that point Woodbridge offered us a refund which we accepted but magically almost a year later still haven't gotten the refund because the person that does the refunds never seems to get in touch with us. We keep speaking with Roseanne and others and keep getting told they will reach out to us, but they never do. Very frustrating and I really don't want to get a lawyer involved but at this point, I think I need to
I love Woodbridge Brewery! It’s worth the drive from South Jersey! Stephanie, the mgr is absolutely amazing and so accommodating!!! 🤩❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Don't order the margarita flatbread, it was disgusting! It was basically tomato paste with one barely melted piece of mozzarella served cool. They barely have any taps outside but give you a menu for everything that is inside so the staff has to work harder and everything takes much longer. People were smoking cigars a few tables over which made the already lousy night worse. The fried pickles were great, so they got that right at least. I was happy when we finally left, it took forever to get the check.
Atmosphere: 3
Food: 3
Service: 3
Avoid their signings if you’re looking to meet and greet their Star guests. The signings are ran extremely poorly. Big ripoff
Steph and all the servers are fantastic! Great events for signings and paint nights as well as poker and trivia. Highly recommend!
SCAM ALERT – DO NOT TRUST THIS COMPANY! I wish I had read the reviews before placing an order. I purchased an autographed baseball with the understanding that it would be shipped immediately. Weeks passed with no delivery. Despite repeated calls and texts, I was only told it was “on the way” and was never given a tracking number. This experience has been extremely disappointing and suspicious. I’ve since filed a dispute with my credit card company and requested a chargeback. Save yourself the headache—avoid this company at all costs.
I’ve been to Woodbridge for several Autograph experiences. I was there this past Sunday for Sam Rosen, Jonathan Quick & Chris Kreider. The Food was great and the Service is Outstanding. I’m disabled but this establishment always makes my stay here flawless from the owner on down to his entire staff. My waitress every time I visit is Stephanie. She goes above & beyond and helps me to get around. Stephanie makes my stay as easy & comfortable as possible. I will definitely be back and look forward to having Stephanie as our waitress again. Thank You for another pleasant experience at the Woodbridge Brewing Company.
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