Papa Johns Pizza

I’d like to share some concerns about the service I’ve experienced at this location. I visit frequently and use my personal rewards points to place orders for my household and the last 2 times she told me “ I’m not making any pizza because you get to many free pizzas”. However, I’ve encountered repeated issues that I believe need attention. I have a business and I order several boxes of pizza at another location near my business. I have to spend $75 or mor just to get $10, that’s nothing when are ordering often.

One of the employees, who often appears unkempt and dressed in dirty pajamas, has been particularly unprofessional during my visits. On several occasions, she has refused to make my order, stating that my use of rewards points means my orders are “free” and not worth processing. This not only causes unnecessary delays but also creates an unpleasant customer experience.

Additionally, I’ve noticed that she sometimes brings her child to work. While I understand that personal circumstances can arise, this gives the impression of a lack of focus and professionalism in the workplace.

I value the quality of Papa John’s pizza and have been a loyal customer for years, but these recurring issues are disappointing. I wanted to bring this to your attention in the hopes that steps can be taken to ensure a more consistent and professional experience at this location.

I am a non complex person
It truly bother me because all people don’t live by the same financial burden, and I truly feel this is getting out of hand. I should her my ID and she proceeded to tell me about a female that she also denied. That female is my fiancé she denied and told her she think it’s fraud because you got a free pizza last week ($10) reward.

Service: 1

So far my experience has been positive with ordering from here! The pizza is always fresh, the staff is friendly and I get my order quickly.

Atmosphere: 5

Food: 5

Service: 5

Please everyone check your order before leaving. I ordered a veggie pizza and got a pepperoni one. We don't touch pork nor do we live close so the entire pizza went in the garage.

Atmosphere: 2

Food: 1

Service: 2

Unfortunately very understaffed . You overcooked my breadsticks?

Your trying to tell me you will make a hand tossed XL pizza, but you won't make an LG hand tossed?
Ridiculous

Worst place with worst customer service ever te employees always eating while cooking and also very rude people who are acting like mafia so disrespecting staff ,This location should be closed they don’t deserve any business stupid people

Bad customer service the lady on the front counter Accused me to steal a soda and I didn't even pay for my order ?

We placed an order inside the store and it was ready pretty quickly. ? , wings and cheese sticks were really good !!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Veggie Garden Pizza, Garlic Breadstick

Delicious quality made Pizza??

Atmosphere: 5

Food: 5

Service: 5

The pizza was cooked perfectly, absolutely the best papa John’s pizza I ever had!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Zero complaints! Delivery people are amazing & so professional. Love my Papa John’s!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chocolate Chip Brownie, Pepperoni Pizza, Create Your Own Pizza, Cheese Pizza

Great pizza and timely delivery on Super Bowl Sunday too!!

The workers are so disrespectful I made an honest mistake with the payment method and I call and apologized and asked if they could change it and they guy started to go off on me. Not on that there’s a hair in one of the pizzas. Honestly never ordering from here

Atmosphere: 1

Food: 3

Service: 1

The best

Atmosphere: 5

Food: 5

Service: 5

It would be good if I had at least a table to eat at ??