I’m always there during my lunch break or at the end of my day from work. I must say that I will no longer go. With the exception of the younger guy David, the rest of the staff are rude. Im there maybe 4x a week and you would think the energy at least welcoming but no. Yesterday was final for me. I’ve notice that the staff are very friendly and professional with a particular race. EVERYONE there besides David, needs to improve. For better service and experience I’ll drive the extra 5 minutes down the road to the infamous ROCCOS PIZZERIA.
Maurice Easter
Very dismissive, disrespectful and discriminating
Misselinatchi Oreste
I’m deeply disappointed with my recent experience at this location. I placed a large order for my team and specifically asked for no pork on a chicken Caesar wrap for my Muslim coworker. The employee confirmed it didn’t come with pork, yet it was still added. When I returned the item and explained the issue, instead of apologizing or offering to make it right, the manager dismissed me with a highly offensive comment: “These people so religious but they ain’t gonna die if they eat it.”
Not only is that disrespectful to someone’s religious beliefs, it’s unacceptable customer service. I let him know we would not be returning, and he responded with, “Do whatever you want to do. Have a good day.” There was no accountability, no concern, no professionalism.
We all make mistakes, but the way you handle them says everything about your business. If you value respectful service and cultural sensitivity, this is not the place to go.
Kashi Khan
I asked for no bacon!! And guess what there was bacon in my wrap, guy was dismissive when confronted and said “you’re not going to die” yeah well if I’m paying for something, as a customer I can decide what to put in my body. Horrible management no manners and think everyone is out to get them. Never will see a penny from me!! My coworkers will also choose another place for our lunch orders going forward.
Will Rey
Had the Sorrento's pizza last nite with friends. Was good but failed on the extra cheese. No one couldn't taste the cheese. It said extra cheese but no where to find it. The nuggets ok fries good .
Chris Catalano
Sorrento’s is absolutely amazing. This is my new go-to pizzeria. Everything is delicious, sandwiches are generously sized, and the pizza is incredible. You can’t beat the prices or the quality. This place is a gem!
Francisco Orengo
Great place, very friendly employees 👌 👏 👍 😀
CRP
My favorite pizza spot❤️
Haji Ali
Great food , even better people. Wish most places provided customer services like this spot.
The taste and quality of ? were amazing. They got many options in both vegetarian and non-vegetarian foods. Their menu has all the options you expect from a good Italian pizzeria restaurant.
The service is usually fast as its a small restaurant and the prices are reasonable.
Just FYI- The seating area inside can only accommodate few people. So, take out might be a good option.
Conclusion: Totally recommended this restaurant to for ?.
Atmosphere: 5
Food: 5
Service: 5
Jay Conway
Ordered online and they totally underestimated the time everything would take to be ready. Had to wait 20 minutes but the food was very good. Next time I'll call the restaurant to get a more realistic time of when the food will be ready
Atmosphere: 4
Food: 5
Service: 3
Armen Med
First time ordering pizza and appetizers from this establishment. We enjoyed the food especially the pizza. The pizza consist of a sweet sauce but overall good flavor.
My only recommendation is to cook it a bit more crispy but either than that everything was delicious.
A must try for anyone looking for something different.
Thank you
Your new customer.
Atmosphere: 5
Food: 5
Service: 5
Ashley Zadlock
Such a great place with amazing staff! Delicious food!
I ordered a bunch of items today via slice for delivery. I opened my pizza and was puzzled to see half pineapples. I swore I ordered pepperoni so I called and to my surprise I hit the wrong button in slice and did order pineapple. The amazing man on the phone sent over, free of charge, pepperoni slices because he knew how badly we wanted them. We proceeded to tip the driver who went back to the store and showed the man I originally spoke to. He called to say we gave too much and when I said no it was as a thank you for the kind gesture on my mistake, he said they wanted to confirm the tip to make sure. It was really such a kind thing to do! It truly is the little things that go a long way. We will be repeat customers. Thank you so much for making our day!
Atmosphere: 5
Food: 5
Service: 5
Tharun Reddy Pasham
They got the best food in the town. Love their pizza with extra cheese?
I’m always there during my lunch break or at the end of my day from work. I must say that I will no longer go. With the exception of the younger guy David, the rest of the staff are rude. Im there maybe 4x a week and you would think the energy at least welcoming but no. Yesterday was final for me. I’ve notice that the staff are very friendly and professional with a particular race. EVERYONE there besides David, needs to improve. For better service and experience I’ll drive the extra 5 minutes down the road to the infamous ROCCOS PIZZERIA.
Very dismissive, disrespectful and discriminating
I’m deeply disappointed with my recent experience at this location. I placed a large order for my team and specifically asked for no pork on a chicken Caesar wrap for my Muslim coworker. The employee confirmed it didn’t come with pork, yet it was still added. When I returned the item and explained the issue, instead of apologizing or offering to make it right, the manager dismissed me with a highly offensive comment: “These people so religious but they ain’t gonna die if they eat it.”
Not only is that disrespectful to someone’s religious beliefs, it’s unacceptable customer service. I let him know we would not be returning, and he responded with, “Do whatever you want to do. Have a good day.” There was no accountability, no concern, no professionalism.
We all make mistakes, but the way you handle them says everything about your business. If you value respectful service and cultural sensitivity, this is not the place to go.
I asked for no bacon!! And guess what there was bacon in my wrap, guy was dismissive when confronted and said “you’re not going to die” yeah well if I’m paying for something, as a customer I can decide what to put in my body. Horrible management no manners and think everyone is out to get them. Never will see a penny from me!! My coworkers will also choose another place for our lunch orders going forward.
Had the Sorrento's pizza last nite with friends. Was good but failed on the extra cheese. No one couldn't taste the cheese. It said extra cheese but no where to find it. The nuggets ok fries good .
Sorrento’s is absolutely amazing. This is my new go-to pizzeria. Everything is delicious, sandwiches are generously sized, and the pizza is incredible. You can’t beat the prices or the quality. This place is a gem!
Great place, very friendly employees 👌 👏 👍 😀
My favorite pizza spot❤️
Great food , even better people. Wish most places provided customer services like this spot.
Atmosphere: 5
Food: 5
Service: 5
As good as can be .
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Main attraction - their Sicilian ?
The taste and quality of ? were amazing. They got many options in both vegetarian and non-vegetarian foods. Their menu has all the options you expect from a good Italian pizzeria restaurant.
The service is usually fast as its a small restaurant and the prices are reasonable.
Just FYI- The seating area inside can only accommodate few people. So, take out might be a good option.
Conclusion: Totally recommended this restaurant to for ?.
Atmosphere: 5
Food: 5
Service: 5
Ordered online and they totally underestimated the time everything would take to be ready. Had to wait 20 minutes but the food was very good. Next time I'll call the restaurant to get a more realistic time of when the food will be ready
Atmosphere: 4
Food: 5
Service: 3
First time ordering pizza and appetizers from this establishment. We enjoyed the food especially the pizza. The pizza consist of a sweet sauce but overall good flavor.
My only recommendation is to cook it a bit more crispy but either than that everything was delicious.
A must try for anyone looking for something different.
Thank you
Your new customer.
Atmosphere: 5
Food: 5
Service: 5
Such a great place with amazing staff! Delicious food!
I ordered a bunch of items today via slice for delivery. I opened my pizza and was puzzled to see half pineapples. I swore I ordered pepperoni so I called and to my surprise I hit the wrong button in slice and did order pineapple. The amazing man on the phone sent over, free of charge, pepperoni slices because he knew how badly we wanted them. We proceeded to tip the driver who went back to the store and showed the man I originally spoke to. He called to say we gave too much and when I said no it was as a thank you for the kind gesture on my mistake, he said they wanted to confirm the tip to make sure. It was really such a kind thing to do! It truly is the little things that go a long way. We will be repeat customers. Thank you so much for making our day!
Atmosphere: 5
Food: 5
Service: 5
They got the best food in the town. Love their pizza with extra cheese?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Loading...