How hard it is to get a simple coffee order. They didn’t make my order because they “missed it” then they make it cold instead of hot!
Atmosphere: 4
Food: 1
Service: 1
Daniel Arredondo
If I could put 0 stars I would do it the guys who serve at this time do not give a good service 20 min waiting waiting for a coffee, DEV the name of the very rude boy and his unprofessional appearance and BRI the cashier out of the ordinary these guys are crazy I will not return to this type of service terrible service and DASK not to mention I think these people should not work together
Atmosphere: 1
Food: 1
Service: 1
David Morgan
Service is terrible. Very slow, orders get lost, and a number of the team members act as though you are a burden for ordering a coffee. It is not a good experience.
Atmosphere: 3
Food: 5
Service: 1
Isabella McGarry
Took about 20 mins to get my drink and when I got it my frappe was half melted and there was chocolate dripping out and it got all over myself. 😭
Food: 3
Service: 2
Michelle S
Sabrina is the reason this location is so special. She always takes time to speak with all of her customers and over the last few months she has made such great recommendations when I deviate from my normal drink.
Thank you for being the best and first part of many of my days.
Atmosphere: 5
Food: 5
Service: 5
Brittany Redler
Takes 600 years for a coffee with 5 people working behind the counter.
I also noticed the manager comes on here and says hello sorry for the issue please contact tech support … like what
Atmosphere: 1
Food: 1
Service: 1
Rolf Hirsch
Classic Starbucks
Atmosphere: 5
Food: 5
Service: 5
William Mates
I usually don’t do this but at this point it’s getting a little frustrating. I’m here daily, each day it’s a hit or miss with the coffee. If you have Axle making your coffee then you’re in good hands. Other than that, don’t expect much. Online says opens at 5, I placed my order at 6:15 arrived at 6:20 & the doors were locked and lights were off. The location is perfect but some staff & management are driving this place into the ground.
Atmosphere: 4
Food: 3
Service: 3
Kyle Gutman
Store is always closed at 6-7am when hours are 5am opening time. Unacceptable to those who order ahead, management clearly does not have the ability to properly schedule/staff and prefers to waste customers time.
Terrible experience at this Starbucks location. I went in to order a Caramel Ribbon Crunch Frappuccino with no whipped cream. I watched the barista make the drink with whipped cream anyway. When I received it, I politely told her I had requested no whip. She remade the drink but with attitude and handed me a cup that tasted like nothing but milk, caramel, and crunch.
I explained that the original drink was actually made correctly, except for the whipped cream. She made a third version, again with visible frustration, and this time it tasted like nothing but ice. Throughout this interaction, the manager stood nearby and said nothing.
Frustrated after three poorly made drinks and poor customer service, I requested a refund. The person at the register asked if I wanted to speak with a manager. To my surprise, they pointed to the same manager who had watched the situation unfold without stepping in or offering an apology.
The manager simply said she could remake the drink, no apology, no acknowledgment of the poor service. This was a disappointing experience from start to finish, and sadly, it’s not the first time I’ve had issues at this particular location.
Service: 1
Dato Lomaia
They make my coffee for half an hour.
Atmosphere: 1
Service: 1
Liz
This guy at the bar today touched the garbage and his body/clothes, pulling up pants, adjusting his glasses and not once washed his hands. I am so grossed out. Just educate the young man please!
Rocha Larissa
Place is consistently closed. It’s very annoying when at least 1-2 a WEEK, it’s opening late or closing early. This location should just be shut down at this point since the management clearly cannot staff properly.
Atmosphere: 1
Food: 3
Service: 1
Pawan Judge
As of Monday June 16 9:50 AM No soap & No toilet paper in bathroom
How hard it is to get a simple coffee order. They didn’t make my order because they “missed it” then they make it cold instead of hot!
Atmosphere: 4
Food: 1
Service: 1
If I could put 0 stars I would do it the guys who serve at this time do not give a good service 20 min waiting waiting for a coffee, DEV the name of the very rude boy and his unprofessional appearance and BRI the cashier out of the ordinary these guys are crazy I will not return to this type of service terrible service and DASK not to mention I think these people should not work together
Atmosphere: 1
Food: 1
Service: 1
Service is terrible. Very slow, orders get lost, and a number of the team members act as though you are a burden for ordering a coffee. It is not a good experience.
Atmosphere: 3
Food: 5
Service: 1
Took about 20 mins to get my drink and when I got it my frappe was half melted and there was chocolate dripping out and it got all over myself. 😭
Food: 3
Service: 2
Sabrina is the reason this location is so special. She always takes time to speak with all of her customers and over the last few months she has made such great recommendations when I deviate from my normal drink.
Thank you for being the best and first part of many of my days.
Atmosphere: 5
Food: 5
Service: 5
Takes 600 years for a coffee with 5 people working behind the counter.
I also noticed the manager comes on here and says hello sorry for the issue please contact tech support … like what
Atmosphere: 1
Food: 1
Service: 1
Classic Starbucks
Atmosphere: 5
Food: 5
Service: 5
I usually don’t do this but at this point it’s getting a little frustrating. I’m here daily, each day it’s a hit or miss with the coffee. If you have Axle making your coffee then you’re in good hands. Other than that, don’t expect much. Online says opens at 5, I placed my order at 6:15 arrived at 6:20 & the doors were locked and lights were off. The location is perfect but some staff & management are driving this place into the ground.
Atmosphere: 4
Food: 3
Service: 3
Store is always closed at 6-7am when hours are 5am opening time. Unacceptable to those who order ahead, management clearly does not have the ability to properly schedule/staff and prefers to waste customers time.
Atmosphere: 3
Food: 4
Service: 1
Worst Starbucks service ever.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Terrible experience at this Starbucks location. I went in to order a Caramel Ribbon Crunch Frappuccino with no whipped cream. I watched the barista make the drink with whipped cream anyway. When I received it, I politely told her I had requested no whip. She remade the drink but with attitude and handed me a cup that tasted like nothing but milk, caramel, and crunch.
I explained that the original drink was actually made correctly, except for the whipped cream. She made a third version, again with visible frustration, and this time it tasted like nothing but ice. Throughout this interaction, the manager stood nearby and said nothing.
Frustrated after three poorly made drinks and poor customer service, I requested a refund. The person at the register asked if I wanted to speak with a manager. To my surprise, they pointed to the same manager who had watched the situation unfold without stepping in or offering an apology.
The manager simply said she could remake the drink, no apology, no acknowledgment of the poor service. This was a disappointing experience from start to finish, and sadly, it’s not the first time I’ve had issues at this particular location.
Service: 1
They make my coffee for half an hour.
Atmosphere: 1
Service: 1
This guy at the bar today touched the garbage and his body/clothes, pulling up pants, adjusting his glasses and not once washed his hands. I am so grossed out. Just educate the young man please!
Place is consistently closed. It’s very annoying when at least 1-2 a WEEK, it’s opening late or closing early. This location should just be shut down at this point since the management clearly cannot staff properly.
Atmosphere: 1
Food: 3
Service: 1
As of Monday June 16 9:50 AM
No soap & No toilet paper in bathroom
Atmosphere: 2
Food: 3
Service: 2
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