Employees do not know what they are selling. Very hard to communicate due to language barrier. Sunday morning 8am 2/16/2025 terrible experience at drive thru.
Wil Price
Cool in a pinch. Warm food snd coffee. Family atmosphere!!
Samantha Schiumo
Last year I’d come here on my break, at that time the service and food/drinks were pretty decent!
Unfortunately now, every element of this DD is horrible. I tried to give this location too many chances for redemption and it’s disappointing how each time the experience is unpleasant.
I’ve tried the drive thru- wait time was inexcusable and the attitudes was distasteful.
I’ve tried several different foods/beverages- either tasted burnt, cold of bland.
What I dislike the most is whether you walk in or sit down, the workers are in the back openly and loudly cursing discussing personal issues that should have no reason to be heard in the store. The drama is unmatched and unnecessary.
Good luck ordering on their machines or to a live person because they either neglect the online services or too busy in the back hiding from customers.
Overall I’m not sure what changed from last year til now but I will no longer be a DD customer at this location.
Abdel ebrahim
My favorite sugar dount
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Kathleen
Dunkin is my go to but the service at this location is slow and you wouldn't care if they were at least right with the orders and did it with a friendly caring attitude.
Atmosphere: 1
Food: 5
Service: 2
Wacy Justice
Went in and they told me the dining room was closed at 3. Whatever. Go through the drive through and the guy literally just stopped talking to me.
Atmosphere: 1
Food: 1
Service: 1
Kristin Sanchez
Some of the rudest people work here. The lady in the window needs an attitude check. I’ve had an encounters with her MANY times a week and she is NEVER pleasant, has literally yelled at me in the drive through for telling her I didn’t have my order.
Atmosphere: 2
Food: 2
Service: 1
Amber Rose
I just came in through the drive through today and the workers had a horrible attitude problem. They also forgot half of my order and I didn’t realize until after I drove off. So when I called back to get it situated, they just let the phone keep on ringing for 3 different times until it forced me to hang up.
Service: 1
janella perez
I was at the drive through waiting for my order and literally saw a worker grab my hash browns with his BARE HANDS(no gloves). He hands it off to the other guy to give to me. I immediately called it out and let the order with them. I can’t imagine how many times this has happened before.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns
megan comstock
We walked in and they had 1 donut. The employee said he had more but he kept trying to sell us the 1 donut. The donut was a Watermelon Creme Filled Powdered Donut.
Customer service wasn’t the best. If you don’t use the kiosk to order, the staff make it a huge point to “MAKE SURE” you see the Dunkin paper cup for tips. A lot of times I have to repeat my order. Just to make sure I went to other establishments and they understood me. Food is good but won’t be going back.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Donuts
devilpup 1391
Literally worst experience I ever had undercooked food and when I politely asked for it to be fixed they spitefully overcooked my order and told me that's how they like it now I'm late for an appointment and still hungry thanks for completely ruining my day!
Mark Lippman
Nice people workin there very good
Atmosphere: 4
Food: 4
Service: 4
Steve Balogh
My dude ask for order so aggressively it will shock you at first. But once you understand that is just him you just do your thing and order and you are out!
Atmosphere: 5
Food: 5
Service: 5
thomas savaglio
It's a dunkin... definitely rip you off on the drinks. Half my cup was foam...
Employees do not know what they are selling. Very hard to communicate due to language barrier. Sunday morning 8am 2/16/2025 terrible experience at drive thru.
Cool in a pinch. Warm food snd coffee. Family atmosphere!!
Last year I’d come here on my break, at that time the service and food/drinks were pretty decent!
Unfortunately now, every element of this DD is horrible. I tried to give this location too many chances for redemption and it’s disappointing how each time the experience is unpleasant.
I’ve tried the drive thru- wait time was inexcusable and the attitudes was distasteful.
I’ve tried several different foods/beverages- either tasted burnt, cold of bland.
What I dislike the most is whether you walk in or sit down, the workers are in the back openly and loudly cursing discussing personal issues that should have no reason to be heard in the store. The drama is unmatched and unnecessary.
Good luck ordering on their machines or to a live person because they either neglect the online services or too busy in the back hiding from customers.
Overall I’m not sure what changed from last year til now but I will no longer be a DD customer at this location.
My favorite sugar dount
Atmosphere: 5
Food: 5
Service: 5
Dunkin is my go to but the service at this location is slow and you wouldn't care if they were at least right with the orders and did it with a friendly caring attitude.
Atmosphere: 1
Food: 5
Service: 2
Went in and they told me the dining room was closed at 3. Whatever. Go through the drive through and the guy literally just stopped talking to me.
Atmosphere: 1
Food: 1
Service: 1
Some of the rudest people work here. The lady in the window needs an attitude check. I’ve had an encounters with her MANY times a week and she is NEVER pleasant, has literally yelled at me in the drive through for telling her I didn’t have my order.
Atmosphere: 2
Food: 2
Service: 1
I just came in through the drive through today and the workers had a horrible attitude problem. They also forgot half of my order and I didn’t realize until after I drove off. So when I called back to get it situated, they just let the phone keep on ringing for 3 different times until it forced me to hang up.
Service: 1
I was at the drive through waiting for my order and literally saw a worker grab my hash browns with his BARE HANDS(no gloves). He hands it off to the other guy to give to me. I immediately called it out and let the order with them. I can’t imagine how many times this has happened before.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns
We walked in and they had 1 donut. The employee said he had more but he kept trying to sell us the 1 donut. The donut was a Watermelon Creme Filled Powdered Donut.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Restaurantji Recommends
Customer service wasn’t the best. If you don’t use the kiosk to order, the staff make it a huge point to “MAKE SURE” you see the Dunkin paper cup for tips. A lot of times I have to repeat my order. Just to make sure I went to other establishments and they understood me. Food is good but won’t be going back.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Donuts
Literally worst experience I ever had undercooked food and when I politely asked for it to be fixed they spitefully overcooked my order and told me that's how they like it now I'm late for an appointment and still hungry thanks for completely ruining my day!
Nice people workin there very good
Atmosphere: 4
Food: 4
Service: 4
My dude ask for order so aggressively it will shock you at first. But once you understand that is just him you just do your thing and order and you are out!
Atmosphere: 5
Food: 5
Service: 5
It's a dunkin... definitely rip you off on the drinks. Half my cup was foam...
Atmosphere: 3
Food: 3
Service: 2
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