Big Cheese Pizza Restaurant

I give it a 4 because they do make the best pizza around in my opinion. The wings, fantastic. DONAIR IS INCREDIBLE. Cheese fries, incredible when made correctly. The items outside of the pizza and wings are inconsistent. Sometimes it's made wrong, sometimes it's right. The nachos are the worst nachos I've ever had. Like I even said ok I'll try just the cheese nachos and they even messed that up lol. The cheese comes off the chips into a burnt pile on the bottom that is stuck to paper so you can't even peel it off. Sent a message about an error on my order and they didn't bother responding. Didn't surprise me with what I've heard the owner is like. Obviously doesn't care about customer service. Stick with donair, pizza and wings, you'll be happy

Food: 4

Service: 4

Recommended dishes: Garlic Fingers, Pizza, Halifax Style Donair, Donair

First my order was written down incorrectly. Complete cluster with all workers except one lady who seemed to be manager. Two female employees arguing with the one man chef out back. Two door dash customers being served prior to my order being lost as it sat inside the warmer, which the cashier already read the name, which again was so far off. Did I mention their "Halifax Style Donair" was served without cheese & completely cold. ? so disappointed ? as I am born & raised Halifax

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Garlic Fingers, Donair

great prices and great size of slices and delicious pizza

Pizza is alright. Service was good

Atmosphere: 3

Food: 3

Service: 4

Good people, Good atmosphere, Good food ...recommend

Atmosphere: 5

Food: 5

Service: 5

Horrible experience. Order was wrong. Not cooked pizza. Try to let them know via FB and they block you. Owner is completely unhinged. Not allowed to complain or ask them to fix an order. For events or pizza or anything I would never order from them

Few ppl that awencer the phone the language barrier is just to extreme 40 order comes to 92 because she can't understand I end up just hanging up food it good only issue I have

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Pizza

This is a great place with delicious food. The staff are very friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Fingers, Pizza

Unfortunately, I had an awful experience with this place. My husband and I ordered donairs for supper and had hair in our food. I reached out and was told that the owner "would get back to me about it". Fast forward almost two months and still nothing. I've tried reaching out again and again, only to be told the same thing each time that the owner "will get back to me". No sign of getting my money back or anything of the sort. Definitely can't recommend eating here if this is the way they conduct their business.

Atmosphere: 1

Food: 1

Service: 1

The pizza crust is great, the sauce is perfect, it was a great tasting Pizza! We also had garlic fingers and Buffalo wings. The garlic fingers were delicious and the Buffalo wings were done perfectly, with just the right amount of spice!! I would order from them a third time!!

Vegetarian options: We had a vegetarian pizza which was delicious!

Food: 5

Service: 5

Recommended dishes: Garlic Fingers, Pizza, Buffalo

Well I went to big cheese and ordered a supper donair with. Cheese 2 extra pitas and 1 extra donair sauce total $39 and change I had been looking forward to trying there donairs since seeing the post that they had a new donair cooker . So I get home (I live approx an hour out side Mt Pearl) got ready to prep the 3 donairs . When I opened the tray holding the meat at first it looked good as it was covered with lots of cheese onions and tomato. As I moved the cheese aside I saw the meat cooked to death and burned . What I was served is what most donair places would slice off and Thro away (in my opinion). So I didn't want to make a public post I privately messaged the store on FB telling what I've shared above . The only reply was send pictures which I did (see attached) . It's been 3 days now and no further reply . This is not good. I made original msg to let the mgmt. Know what was going on in the store so they could deal internally to improve service . But since they clearly are to busy to respond to a coustomera concerns I thought I'd share with every one . Maybe now I'll get a reply. The pic shows one of the three donairs we threw away after trying to salvage dinner the other two are under Neath . This is where the food was when they asked for pictures. Garbage was only place this was fit.

Atmosphere: 2

Food: 1

Service: 1

It's a pizza takeout. Great pizza, decent prices and the staff are friendly enough.

Atmosphere: 3

Food: 4

Service: 4

Well I went to big cheese and ordered a supper donair with. Cheese 2 extra pitas and 1 extra donair sauce total $39 and change I had been looking forward to trying there donairs since seeing the post that they had a new donair cooker . So I get home (I live approx an hour out side Mt Pearl) got ready to prep the 3 donairs . When I opened the tray holding the meat at first it looked good as it was covered with lots of cheese onions and tomato. As I moved the cheese aside I saw the meat cooked to death and burned . What I was served is what most donair places would slice off and Thro away (in my opinion). So I didn't want to make a public post I privately messaged the store on FB telling what I've shared above . The only reply was send pictures which I did (see attached) . It's been 3 days now and no further reply . This is not good. I made original msg to let the mgmt. Know what was going on in the store so they could deal internally to improve service . But since they clearly are to busy to respond to a coustomera concerns I thought I'd share with every one . Maybe now I'll get a reply. The pic shows one of the three donairs we threw away after trying to salvage dinner the other two are under Neath . This is where the food was when they asked for pictures. Garbage was only place this was fit.

Atmosphere: 2

Food: 1

Service: 1

Pizza was delicious, tasted like homemade pizza. Crust was fluffy.Garlic fingers didn't taste that great.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pizza

Great price and the food was great as well