The waite was way to long waited 20 minutes inside for tgeam to tell me it be 25 more minutes before chicken gets cooked the staff was not organized at all and mostly door dash and mobile orders were served first
Service: 1
LtCmdr Stamets
Placed an order for pick up. 3 hours later it is not ready. Tried calling. Disconnects after 2 calls and goes to a voicemail that isn't set up. This KFC needs its license pulled IMMEDIATELY.
Atmosphere: 1
Food: 1
Service: 1
Leann Murphy
Very disappointed with the service. My order was missing several items, and when I went back for a replacement, I was told it would be another 25 minutes. I asked for the full order to be replaced since what I did receive was cold, but the manager refused and said they would only replace what was missing. He even implied that I might have removed the items myself, which was incredibly unprofessional. Eventually he took my order back and slammed it into the garbage bin behind him. Overall, a frustrating experience and very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Tylor Macking
i hate you i am the health inspector i am going to shut down your store
Taint Mctwerk
the definitive one star location , i hope this location gets shut down.
Atmosphere: 1
Food: 1
Service: 1
Worthy swag
the health inspector needs to give this place a check also worst service i ever received in my life 😬😬
Atmosphere: 1
Food: 1
Service: 1
Jess
Food is always so good here
Atmosphere: 5
Food: 5
Service: 5
Muhammad Salman
Chicken tastes awesome! Like always..
Wendy Haigh
The slowest service all the time, whether you order online, go in store or door dash!
Atmosphere: 2
Food: 4
Service: 1
TomCat
Worst experience I have ever had at a kfc location.
Had to wait 20 mins for chicken and they weren't bust on a Saturday evening
Food: 1
Service: 1
Sarah Pitcher
I placed an order online for 26 Commonwealth in Mt Pearl. My credit card was charged, but was told my order was not received. I showed the manager my order and my credit card with the matching amount and they said there was nothing they could do. I was told to email the screenshots and someone would deal with it next week because it was the weekend. I asked if they could give me the order and they deal with head office since it was obviously a glitch on their system and they said no. It was $20 worth of chicken and they just said nothing I could do but wait and see. Terrible. DO NOT PLACE ORDERS ONLINE WITH KFC!!!!
Atmosphere: 1
Food: 1
Service: 1
Mr. K
I placed an order through DoorDash and the app said my order would be ready for 5:45. When I arrived they told me there was no order for me even after I showed them my order number on the app and that it was already paid. They told me to wait a little longer, after being in the store an extra 30 minutes they finally handed me my order. Very slow service and poor communication.
Atmosphere: 2
Food: 2
Service: 1
Rajput Hitesh Rana
Good service in this place
ammaar jemal
I placed a BOGO Big Crunch Meal order from this KFC location on June 15th around 9 PM. When I got home, I found only one meal in the bag, even though I paid for two. I couldn’t call that night, but I called the next day around 6 PM, which is still within the 24-hour window their own policy allows.
Instead of helping, the staff member first claimed I was too late. When I told him I was within the policy, he suddenly said they packed two boxes (which is impossible to remember without checking). He then tried to brush me off with a 10% coupon and a free sandwich — that’s not a fair fix.
This kind of service is unprofessional and disappointing. I’ve contacted KFC head office and I hope they make this right. Until then, I can’t recommend this location based on how they treat their customers when something goes wrong.
The waite was way to long waited 20 minutes inside for tgeam to tell me it be 25 more minutes before chicken gets cooked the staff was not organized at all and mostly door dash and mobile orders were served first
Service: 1
Placed an order for pick up. 3 hours later it is not ready. Tried calling. Disconnects after 2 calls and goes to a voicemail that isn't set up. This KFC needs its license pulled IMMEDIATELY.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed with the service. My order was missing several items, and when I went back for a replacement, I was told it would be another 25 minutes. I asked for the full order to be replaced since what I did receive was cold, but the manager refused and said they would only replace what was missing. He even implied that I might have removed the items myself, which was incredibly unprofessional. Eventually he took my order back and slammed it into the garbage bin behind him. Overall, a frustrating experience and very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
i hate you i am the health inspector i am going to shut down your store
the definitive one star location , i hope this location gets shut down.
Atmosphere: 1
Food: 1
Service: 1
the health inspector needs to give this place a check also worst service i ever received in my life 😬😬
Atmosphere: 1
Food: 1
Service: 1
Food is always so good here
Atmosphere: 5
Food: 5
Service: 5
Chicken tastes awesome! Like always..
The slowest service all the time, whether you order online, go in store or door dash!
Atmosphere: 2
Food: 4
Service: 1
Worst experience I have ever had at a kfc location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Had to wait 20 mins for chicken and they weren't bust on a Saturday evening
Food: 1
Service: 1
I placed an order online for 26 Commonwealth in Mt Pearl. My credit card was charged, but was told my order was not received. I showed the manager my order and my credit card with the matching amount and they said there was nothing they could do. I was told to email the screenshots and someone would deal with it next week because it was the weekend. I asked if they could give me the order and they deal with head office since it was obviously a glitch on their system and they said no. It was $20 worth of chicken and they just said nothing I could do but wait and see. Terrible. DO NOT PLACE ORDERS ONLINE WITH KFC!!!!
Atmosphere: 1
Food: 1
Service: 1
I placed an order through DoorDash and the app said my order would be ready for 5:45. When I arrived they told me there was no order for me even after I showed them my order number on the app and that it was already paid. They told me to wait a little longer, after being in the store an extra 30 minutes they finally handed me my order. Very slow service and poor communication.
Atmosphere: 2
Food: 2
Service: 1
Good service in this place
I placed a BOGO Big Crunch Meal order from this KFC location on June 15th around 9 PM. When I got home, I found only one meal in the bag, even though I paid for two. I couldn’t call that night, but I called the next day around 6 PM, which is still within the 24-hour window their own policy allows.
Instead of helping, the staff member first claimed I was too late. When I told him I was within the policy, he suddenly said they packed two boxes (which is impossible to remember without checking). He then tried to brush me off with a 10% coupon and a free sandwich — that’s not a fair fix.
This kind of service is unprofessional and disappointing. I’ve contacted KFC head office and I hope they make this right. Until then, I can’t recommend this location based on how they treat their customers when something goes wrong.
Atmosphere: 1
Food: 3
Service: 1
Loading...