Does not have half the menu available, employees just stare in silence instead of asking anything.
FateZero
Debit machine went down not even the screen would turn on. Subs were already made but no way to pay. Staff decided to start asking people to e-transfer him the money for the sub or download the app and make an account to order and buy the sub online and when people refused or didnt have the app he asked for phone numbers and names to call them when the machine was back on. When they refused again instead of customer service and just giving the sub away he took it to throw it out rather then just let the customer take the food. Such a waste of food and customer service. Not sure if this is subway training or just this location but this will be my last trip to this subway.
Atmosphere: 1
Food: 1
Service: 1
Will Verge
Went to pick a sub up for my lunch break. Upon eating a bit of the sub found the dough of the bun was raw, uncooked, and chewy. Went back to inform the employee of the bread. Was told “it was made fresh today” I then told him “it’s still raw and chewy though” he continued to argue with me that it was impossible since it was made today. He got rude but did offer to make another sub saying “it’ll be the same bread though” I asked for a refund as I did not want another sub from the raw and uncooked batch as that is a recipe for food poisoning and they refused to give me a refund saying I had to call the head office with photos, even after I showed him the sub right then and there. Extremely unprofessional service.
Atmosphere: 2
Food: 1
Service: 1
Mehul Patel
Henil patel he kind and good he makes perfect sub for me and also he is very friendly I always come because of him only .
Atmosphere: 5
Food: 5
Service: 5
Melissa Sturge
When school is in season the kids from the schools nearby are ignorant to the staff and customers
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chocolate Chip with M&M's Candies
Devon Horne
If you want the gluten free option don't stop here. They never have it, or the staff don't know they have it. Other location in Mount pearl or Paradise will have it.
Atmosphere: 1
Food: 1
Service: 1
Angie O'Connell
Love this place. This was my first attempt to get an item I could not find. No pinenuts! Costco it is.
Atmosphere: 5
Food: 5
Service: 5
Nicole W
Vile management and lazy staff who stand around doing nothing.
Atmosphere: 1
Food: 1
Service: 1
Paula
Not sure what’s happen lately but the quality of food have gotten really really bad. Last couple of times it’s been very sloppy and tonight the bread was so hard you could hardly bite down into the sub. Super overcooked to the point it wasn’t really edible. We also bought a cookie and again really hard and the m&ms were burned. This is our favourite subway in all the city. Hoping it doesn’t continue. Service was amazing the people working there were very kind but the subs were not good at all.
Atmosphere: 3
Food: 1
Service: 4
S L
Some of the employees can't tell the difference between sliced ham and sliced turkey, and will argue with you when you try to let them know which is which. Won't be going back.
Vegetarian options: There are vegetarian options like:
1. BLT (with no bacon). 2. Egg, breakfast (egg breakfast sandwich you can also get with bacon and/oar sandwich)
There are others, but I can't think of them right now.
Jeff Donnelly
Best Subway in the area.
Atmosphere: 5
Food: 5
Service: 5
Ron Brown
Walked in there not long ago four people in stood in line for 15 minutes while they were doing other orders then got through the counter to find out they had no meatballs. What a joke!!
Service: 1
Jordan king jk
Went there just then and the person serving me did not know what items went on a chicken pizioli sub I had to let her know that pizza sauce needed to be added she she added pepperoni to the sub as you would for that sub. But I look at my recept and I was charged a additional $4 in each sub for a item that comes on that sub. My order total for 2 footlongs was $44.35 am I supposed to get charged for pepperoni on a chicken pizioli sub?
Shane Lovelace
Some of the employees can't tell the difference between sliced ham and sliced turkey, and will argue with you when you try to let them know which is which. Won't be going back.
Does not have half the menu available, employees just stare in silence instead of asking anything.
Debit machine went down not even the screen would turn on. Subs were already made but no way to pay. Staff decided to start asking people to e-transfer him the money for the sub or download the app and make an account to order and buy the sub online and when people refused or didnt have the app he asked for phone numbers and names to call them when the machine was back on. When they refused again instead of customer service and just giving the sub away he took it to throw it out rather then just let the customer take the food. Such a waste of food and customer service. Not sure if this is subway training or just this location but this will be my last trip to this subway.
Atmosphere: 1
Food: 1
Service: 1
Went to pick a sub up for my lunch break. Upon eating a bit of the sub found the dough of the bun was raw, uncooked, and chewy. Went back to inform the employee of the bread. Was told “it was made fresh today” I then told him “it’s still raw and chewy though” he continued to argue with me that it was impossible since it was made today. He got rude but did offer to make another sub saying “it’ll be the same bread though” I asked for a refund as I did not want another sub from the raw and uncooked batch as that is a recipe for food poisoning and they refused to give me a refund saying I had to call the head office with photos, even after I showed him the sub right then and there. Extremely unprofessional service.
Atmosphere: 2
Food: 1
Service: 1
Henil patel he kind and good he makes perfect sub for me and also he is very friendly I always come because of him only .
Atmosphere: 5
Food: 5
Service: 5
When school is in season the kids from the schools nearby are ignorant to the staff and customers
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chocolate Chip with M&M's Candies
If you want the gluten free option don't stop here. They never have it, or the staff don't know they have it. Other location in Mount pearl or Paradise will have it.
Atmosphere: 1
Food: 1
Service: 1
Love this place. This was my first attempt to get an item I could not find. No pinenuts! Costco it is.
Atmosphere: 5
Food: 5
Service: 5
Vile management and lazy staff who stand around doing nothing.
Atmosphere: 1
Food: 1
Service: 1
Not sure what’s happen lately but the quality of food have gotten really really bad. Last couple of times it’s been very sloppy and tonight the bread was so hard you could hardly bite down into the sub. Super overcooked to the point it wasn’t really edible. We also bought a cookie and again really hard and the m&ms were burned. This is our favourite subway in all the city. Hoping it doesn’t continue. Service was amazing the people working there were very kind but the subs were not good at all.
Atmosphere: 3
Food: 1
Service: 4
Some of the employees can't tell the difference between sliced ham and sliced turkey, and will argue with you when you try to let them know which is which. Won't be going back.
Restaurantji Recommends
Vegetarian options: There are vegetarian options like:
1. BLT (with no bacon).
2. Egg, breakfast (egg breakfast sandwich you can also get with bacon and/oar sandwich)
There are others, but I can't think of them right now.
Best Subway in the area.
Atmosphere: 5
Food: 5
Service: 5
Walked in there not long ago four people in stood in line for 15 minutes while they were doing other orders then got through the counter to find out they had no meatballs. What a joke!!
Service: 1
Went there just then and the person serving me did not know what items went on a chicken pizioli sub I had to let her know that pizza sauce needed to be added she she added pepperoni to the sub as you would for that sub. But I look at my recept and I was charged a additional $4 in each sub for a item that comes on that sub. My order total for 2 footlongs was $44.35 am I supposed to get charged for pepperoni on a chicken pizioli sub?
Some of the employees can't tell the difference between sliced ham and sliced turkey, and will argue with you when you try to let them know which is which. Won't be going back.
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