Tim Hortons
249 Park Ave, Mount Pearl
(709) 368-7124
Recent Reviews
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Fast and friendly service early in the morning I drive through with Grace and cassy they are very accommodating
It wasn't just this location. No staff, even supervisors seem to know how the rewards program works. I have had thousands of points and yet have still had to pay because of this. I happened to figure it out on my own and have gone back to my frequent places to let them know. But that's only 1-2 people at these locations.
And it would be easier for your staff if the program wasn't so convoluted. It's the most complicated program to collect and use that I've seen. And I've been in retail management for 15 years. I've seen many that I have managed on my own and have used other from various other establishments. This one is terrible.
So I do not blame the staff. I blame the training...if there is any. And the excuse will be that that there isn't enough time to train all the ins and outs of the program. However, if the rewards program were less complicated it wouldn't take long to train at all. If done the right way it would be a 60 second training per person.
Jack is a beast on beast mode
Best tims ever! Stafd are nice, specially Richard
Amazing service staffs are friendly Grace, Christine, and Fe serve me with such joy.
The best tims ever! Richard was very helpful and friendly!
fast staff and friendly
The best shop and the best staff! Specially richard!
This place has skibidi rizz ??
Atmosphere: 5
Food: 5
Service: 5
Worst customer service
Food: 2
Service: 1
Restaurantji Recommends
Excellent service and friendly staff
Atmosphere: 5
Food: 5
Service: 5
They never get my order right in the drive thru, I have to return every time. Someone in my household can’t eat egg so we order a simply bacon breakfast sandwich for them and that’s the sandwich they mess up the most and it’s only bacon and cheese..
Atmosphere: 1
Food: 1
Service: 1
Slow line ups people ordering pizzas and that takes time in line up for drive though to get your coffee and donut 15 and 20 mins waiting when in hurry all food orders like that should be inside ordering
Parking: Once in line up you can't get out you have to wait now your gonna be late for whatever you have on the go
Atmosphere: 3
Food: 4
Service: 3
This is herb-chicken
bowl
Atmosphere: 3
Food: 1
Service: 1
Purchased sausage and egg English muffin. English muffin cold, tasted like just came right out of package, if not toasted at least warm it!
Atmosphere: 5
Food: 2
Service: 5
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