I ordered off the site from this store. They gave me the wrong order. No big deal. Called the number on the receipt. They confirmed it was the wrong order and to go to the restaurant and exchange it for my order…. I went in to get my correct order. I was giving the manager to speak to. I explained that I received the wrong order. I showed her what I ordered on the app and what I received. She then told me she couldn’t give me my correct order because it wasn’t her fault. She then proceeded to walk away from me. I didn’t get my food, she took back the wrong order and never refunded my money (over 50$). She was rude and I’m absolutely never returning to this business again. Unfortunately one bad employee can ruin your evening, I do a treat meal for my kids once a month and this was it. what showed up was two meals and what I ordered was for four. So in the end, McDonald’s ended up stealing my money and I wasn’t able to get my kids their special meal of the month. Shame on that store manager .
Atmosphere: 1
Food: 1
Service: 1
Omar Faruk Munna
Not bad at all.
Atmosphere: 3
Food: 4
Service: 3
Richard V
It's McDonalds..
john deer
Gotta take certain people off the drive thru. Shouldn’t be hard to comprehend a “cheeseburger happy meal”. Took the guy 5 mins to even understand what I was asking for, and they still messed up the order. It’s a cheeseburger happy meal guys, come on. Place gets worse everyday, would recommend mount pearl before paradise
Atmosphere: 2
Food: 3
Service: 1
navdeep chawla
All staff all time laugh and talking i wait order around 30-40 mints pick up order v bad staff very high attitude
Service: 1
Ronnie Gosse
Below average McDonald's
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Double Burger Meal Deal
Tetiana Lisovska
I had ordered my breakfast today. And I received it, but manager asked me to waiting my hot chocolate because they haven't a milk now. I waited almost 20 minutes and didn't get it. Left this place without completed order. Cause I can't waste half of day for waiting...
Food: 5
Service: 1
Dmitriy Lisovskiy
Spent 15 min waiting for an order
Atmosphere: 1
Food: 4
Service: 1
Tyler Matthews
First time stopping here. The service was great, but the english muffin was on the border of stale.
After paying at the first drive-thru window, proceeded to the next where the lady told me the payment didn’t go through so I tapped my card again. As I’m driving home, I received 2 notifications of a duplicate charge at McDonald’s so I went back and went inside to explain. Both the girl that came to the counter and the manager treated me like I murdered someone and that it was such an inconvenience to refund me. After almost 10 minutes waiting for a refund I asked the manager about remaking my food as it’s been 20 minutes and I would still need to drive home with it (keep in mind I would have been home within 10 mins of purchasing the food initially) the manager looks at me like I have 10 heads and says “why would we remake your food because you had to come in to get a refund?”…. Umm probably because we would have been home eating by now if I didn’t have to turn around and come back here. She takes the bag of food and throws it in the garbage below the counter, rings in my order, doesn’t even look at me and walks away. I’m waiting about another 10 minutes for this order to be made. She packed it up and gave it to someone else to pass out to me. I get in the car and there were no nuggets! I was literally shocked! You’d think the manager would have done a quality check before passing it out. I went back in and told her and she looks at me (again as if I’m crazy) and says to me “ok…”. No apology first or last! She was so rude and non-chalant about the entire experience. This lady should not be managing anything or be in the service industry as she clearly has no clue how to treat the general public! I’ll also add, I watched her argue with an elderly man because he had ordered 2 coffees but received 2 teas, essentially didn’t believe him until she looked up his receipt. Absolutely unreal behaviour from this woman!
Atmosphere: 1
Food: 1
Service: 1
Derrick D
Staff less than helpful.
Atmosphere: 1
Food: 2
Service: 1
Mike Duke
My daughter found a small (luckily dead) bug in one of her nuggets. We ordered a 20pc nuggets and my 2 daughters were sharing them. Now they are absolutely traumatized over it.
I've been trying to contact the store (McDonald's Paradise) and can't get through. I still have he evidence on hand and a photo as well. Not good
Food: 1
Wyatt Slaney
If I could give a lower score I would, they get your order wrong 9 times out of 10 and that's when they'll actually take your order because they say they're closed even though online they say they're open 24 hours and they always have the open sign lit up
I ordered off the site from this store. They gave me the wrong order. No big deal. Called the number on the receipt. They confirmed it was the wrong order and to go to the restaurant and exchange it for my order…. I went in to get my correct order. I was giving the manager to speak to. I explained that I received the wrong order. I showed her what I ordered on the app and what I received. She then told me she couldn’t give me my correct order because it wasn’t her fault. She then proceeded to walk away from me. I didn’t get my food, she took back the wrong order and never refunded my money (over 50$). She was rude and I’m absolutely never returning to this business again. Unfortunately one bad employee can ruin your evening, I do a treat meal for my kids once a month and this was it. what showed up was two meals and what I ordered was for four. So in the end, McDonald’s ended up stealing my money and I wasn’t able to get my kids their special meal of the month. Shame on that store manager .
Atmosphere: 1
Food: 1
Service: 1
Not bad at all.
Atmosphere: 3
Food: 4
Service: 3
It's McDonalds..
Gotta take certain people off the drive thru. Shouldn’t be hard to comprehend a “cheeseburger happy meal”. Took the guy 5 mins to even understand what I was asking for, and they still messed up the order. It’s a cheeseburger happy meal guys, come on. Place gets worse everyday, would recommend mount pearl before paradise
Atmosphere: 2
Food: 3
Service: 1
All staff all time laugh and talking i wait order around 30-40 mints pick up order v bad staff very high attitude
Service: 1
Below average McDonald's
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Double Burger Meal Deal
I had ordered my breakfast today. And I received it, but manager asked me to waiting my hot chocolate because they haven't a milk now. I waited almost 20 minutes and didn't get it. Left this place without completed order. Cause I can't waste half of day for waiting...
Food: 5
Service: 1
Spent 15 min waiting for an order
Atmosphere: 1
Food: 4
Service: 1
First time stopping here. The service was great, but the english muffin was on the border of stale.
Atmosphere: 4
Food: 2
Service: 4
Girls at drive thru are very nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
After paying at the first drive-thru window, proceeded to the next where the lady told me the payment didn’t go through so I tapped my card again. As I’m driving home, I received 2 notifications of a duplicate charge at McDonald’s so I went back and went inside to explain. Both the girl that came to the counter and the manager treated me like I murdered someone and that it was such an inconvenience to refund me. After almost 10 minutes waiting for a refund I asked the manager about remaking my food as it’s been 20 minutes and I would still need to drive home with it (keep in mind I would have been home within 10 mins of purchasing the food initially) the manager looks at me like I have 10 heads and says “why would we remake your food because you had to come in to get a refund?”…. Umm probably because we would have been home eating by now if I didn’t have to turn around and come back here. She takes the bag of food and throws it in the garbage below the counter, rings in my order, doesn’t even look at me and walks away. I’m waiting about another 10 minutes for this order to be made. She packed it up and gave it to someone else to pass out to me. I get in the car and there were no nuggets! I was literally shocked! You’d think the manager would have done a quality check before passing it out. I went back in and told her and she looks at me (again as if I’m crazy) and says to me “ok…”. No apology first or last! She was so rude and non-chalant about the entire experience. This lady should not be managing anything or be in the service industry as she clearly has no clue how to treat the general public! I’ll also add, I watched her argue with an elderly man because he had ordered 2 coffees but received 2 teas, essentially didn’t believe him until she looked up his receipt. Absolutely unreal behaviour from this woman!
Atmosphere: 1
Food: 1
Service: 1
Staff less than helpful.
Atmosphere: 1
Food: 2
Service: 1
My daughter found a small (luckily dead) bug in one of her nuggets. We ordered a 20pc nuggets and my 2 daughters were sharing them. Now they are absolutely traumatized over it.
I've been trying to contact the store (McDonald's Paradise) and can't get through. I still have he evidence on hand and a photo as well. Not good
Food: 1
If I could give a lower score I would, they get your order wrong 9 times out of 10 and that's when they'll actually take your order because they say they're closed even though online they say they're open 24 hours and they always have the open sign lit up
Atmosphere: 1
Food: 1
Service: 1
Staff less than helpful.
Atmosphere: 1
Food: 2
Service: 1
Loading...