THE WORST EVER. YOU CAN PUT IN AN ONLINE ORDER BUT THEY WON’T GET TO IT UNTIL THEY FEEL LIKE IT. WE PLACED AN ONLINE ORDER FOR PICKUP AT 5:45pm THE APP SAID IT WOULD BE READY AT 6:20pm. THEN WE GET HERE WITH TIME TO SPARE AND IT STILL WASNT READY. Then the guy tells my husband we have to cancel it in our app when the app literally says it is ready. Which is what my husband tell the guy he’s all Dumbfounded. I get off to tell him to cancel our order he says he already talked to my husband and he threw the ticket away. Mind you NOT what I even said or asked. Then I tell him cancel our order I want a refund. He didn’t even know what to do. I guess he called the manager and the manager tell him to void the transaction.
Like I don’t know why the other subway closed cause this one is not it at all. Hire more competent people. Or at least schedule More people or have some structure to ya’lls system.
Atmosphere: 1
Food: 1
Service: 1
Sinead Nichols
Ordered through door dash. Ordered a grilled chicken sandwich with onions, spinach, and banana peppers. Only got the chicken and banana peppers 🥲
Food: 1
Sri C
Reuben and JT were amazing. That's the reason I am giving 5 stars. There was such a huge line, and we were a group of 10 with different and specific vegetarian requirements - they did not rush us, were friendly and patiently made great sandwiches :). They were respectful of our dietary restrictions and deserve a reward for their excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Tami Booth
Our favorite Sub shop
Atmosphere: 4
Food: 5
Service: 5
Christopher Fancella
Beyond slow. Usually super fast but recently it takes forever to get an order. Waited for my delivery for over half an hour while they completed two other online orders and served over ten parties of 2+ people each without even starting my order
Atmosphere: 2
Food: 3
Service: 1
Catherine Kortz
No cranberry sauce on the new turkey sandwich. Not toasted either even after I was asked yes or no
Molly Kiscadon
This Subway was excellent thanks to the guys working there, especially Rueben. This man deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Hope Haskins
Mistakes obviously happen, we're human, but the food is always great, never had a bad employee experience, and it's always chill
Atmosphere: 5
Food: 5
Service: 5
Ryan Nugent
Paid 20 dollars for meal the kids moved like slugs and confused, got my drink and had only medium drinks lids in all the slots. I asked for a lid and they actually made me go to shelving and cabinets looking for one for another 20. Not to mention on dude looked like 12 year old from 1981 compleatly oblivious to anything around him and just kept telling me he will be there when he has time. Why the heck would you have 2 new people working on sat. With all the vendors and shows going on. It wasn't even busy at that time 4 maybe 3 ppl taking a hour for all of them and the people at the table were even confused and complaining because no one had lids and they kept trying to make the people look for the own stuff. I paid 20 dollars for a meal and had to do there work and still never got a lid...this what dei gets you completely un acceptable! Happend between 2 15 and 330 you can see the nonsense in the footage I will return everyday asking for a refund and will let every customer that comes in not to deal with them until this issue is resolved and employees are restrained and not dressed like a Malaysian Billy idol
Luis Hernandez
I am from El Paso Texas and stopped during work for a quick lunch. Manuel Farias greeted me as soon as I walked in. Very pleasant and genuine person. Treated everyone just as good and it was nice to see someone that enjoys work and life. Good job Manuel!
I went into Subway last night at 8 pm, google stated that this location is open until 10 PM. All the Chairs already up, and the restureant ready for shut down, the blue haired server sighed and rolled her eyes and treated me extremely rude. Not only did she not respond to me while speaking to her, it seemed she was taking out her annoyance with my presence on my sandwhich dripping soggy banana pepper juices all over the bread causing it to be so soggy it almost fell apart. She sighed and groaned about my use of gift cards as well, and rolled her eyes at me when I asked her to take something off of my order. Very, Very, Very rude. Management should keep an eye on how this employee treats people.
Atmosphere: 1
Food: 1
Service: 1
KM G
Have tried this place twice. Order was placed through app 2nd time and paid for chose specifically toasted type of cheese condiments etc. None of request were completed was not ready 25min after order placed. Stood at express checkout for awhile before subway male worker on 9/28/25 around 4pm said my first name amd awkwardly handed me the bage througha shelf next to register checkout area. Disappointed by quality and lack of employees ability to apply selections chosen for subs that are not cheap. Sad the amount spent on poorly made items at this location.
Atmosphere: 1
Myranda Gonzales
Boyfriend and I went in for a quick lunch before work. Kelsey(not sure if spelling it right) took our order and she was SO sweet. Nothing makes me a repeat customer faster than great customer service. ☺️
Atmosphere: 5
Food: 5
Service: 5
Heaven Couch
Didn't look very clean when we went in they only had two employees with very little customers they were having a hard time keeping up with their orders and any other Subway I've been to has not been a sloppy as them they have shoved all the veggies and sauces in the sandwich to help prevent it from getting too soggy where is this one just slammed a little bit of everything on it not much at all and close the sandwich and tried to wrap it up and call it good I had to call him out on it and order for them to do it I would not recommend this Subway I would go to the other Subway if you want Subway.
Atmosphere: 3
Food: 3
Service: 2
Missy
Pretty disappointed, I ordered online. The boss for my husband, meatball and pepperoni. Did not get pepperoni. More importantly, I put in the notes to please toast the meat because I am pregnant and have to have the meat toasted. Got a totally cold sandwich...
THE WORST EVER. YOU CAN PUT IN AN ONLINE ORDER BUT THEY WON’T GET TO IT UNTIL THEY FEEL LIKE IT. WE PLACED AN ONLINE ORDER FOR PICKUP AT 5:45pm THE APP SAID IT WOULD BE READY AT 6:20pm. THEN WE GET HERE WITH TIME TO SPARE AND IT STILL WASNT READY. Then the guy tells my husband we have to cancel it in our app when the app literally says it is ready. Which is what my husband tell the guy he’s all Dumbfounded. I get off to tell him to cancel our order he says he already talked to my husband and he threw the ticket away. Mind you NOT what I even said or asked. Then I tell him cancel our order I want a refund. He didn’t even know what to do. I guess he called the manager and the manager tell him to void the transaction.
Like I don’t know why the other subway closed cause this one is not it at all. Hire more competent people. Or at least schedule
More people or have some structure to ya’lls system.
Atmosphere: 1
Food: 1
Service: 1
Ordered through door dash. Ordered a grilled chicken sandwich with onions, spinach, and banana peppers. Only got the chicken and banana peppers 🥲
Food: 1
Reuben and JT were amazing. That's the reason I am giving 5 stars.
There was such a huge line, and we were a group of 10 with different and specific vegetarian requirements - they did not rush us, were friendly and patiently made great sandwiches :). They were respectful of our dietary restrictions and deserve a reward for their excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Our favorite Sub shop
Atmosphere: 4
Food: 5
Service: 5
Beyond slow. Usually super fast but recently it takes forever to get an order. Waited for my delivery for over half an hour while they completed two other online orders and served over ten parties of 2+ people each without even starting my order
Atmosphere: 2
Food: 3
Service: 1
No cranberry sauce on the new turkey sandwich. Not toasted either even after I was asked yes or no
This Subway was excellent thanks to the guys working there, especially Rueben. This man deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Mistakes obviously happen, we're human, but the food is always great, never had a bad employee experience, and it's always chill
Atmosphere: 5
Food: 5
Service: 5
Paid 20 dollars for meal the kids moved like slugs and confused, got my drink and had only medium drinks lids in all the slots. I asked for a lid and they actually made me go to shelving and cabinets looking for one for another 20. Not to mention on dude looked like 12 year old from 1981 compleatly oblivious to anything around him and just kept telling me he will be there when he has time. Why the heck would you have 2 new people working on sat. With all the vendors and shows going on. It wasn't even busy at that time 4 maybe 3 ppl taking a hour for all of them and the people at the table were even confused and complaining because no one had lids and they kept trying to make the people look for the own stuff. I paid 20 dollars for a meal and had to do there work and still never got a lid...this what dei gets you completely un acceptable! Happend between 2 15 and 330 you can see the nonsense in the footage I will return everyday asking for a refund and will let every customer that comes in not to deal with them until this issue is resolved and employees are restrained and not dressed like a Malaysian Billy idol
I am from El Paso Texas and stopped during work for a quick lunch. Manuel Farias greeted me as soon as I walked in. Very pleasant and genuine person. Treated everyone just as good and it was nice to see someone that enjoys work and life. Good job Manuel!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went into Subway last night at 8 pm, google stated that this location is open until 10 PM. All the Chairs already up, and the restureant ready for shut down, the blue haired server sighed and rolled her eyes and treated me extremely rude. Not only did she not respond to me while speaking to her, it seemed she was taking out her annoyance with my presence on my sandwhich dripping soggy banana pepper juices all over the bread causing it to be so soggy it almost fell apart. She sighed and groaned about my use of gift cards as well, and rolled her eyes at me when I asked her to take something off of my order. Very, Very, Very rude. Management should keep an eye on how this employee treats people.
Atmosphere: 1
Food: 1
Service: 1
Have tried this place twice. Order was placed through app 2nd time and paid for chose specifically toasted type of cheese condiments etc. None of request were completed was not ready 25min after order placed. Stood at express checkout for awhile before subway male worker on 9/28/25 around 4pm said my first name amd awkwardly handed me the bage througha shelf next to register checkout area. Disappointed by quality and lack of employees ability to apply selections chosen for subs that are not cheap. Sad the amount spent on poorly made items at this location.
Atmosphere: 1
Boyfriend and I went in for a quick lunch before work. Kelsey(not sure if spelling it right) took our order and she was SO sweet. Nothing makes me a repeat customer faster than great customer service. ☺️
Atmosphere: 5
Food: 5
Service: 5
Didn't look very clean when we went in they only had two employees with very little customers they were having a hard time keeping up with their orders and any other Subway I've been to has not been a sloppy as them they have shoved all the veggies and sauces in the sandwich to help prevent it from getting too soggy where is this one just slammed a little bit of everything on it not much at all and close the sandwich and tried to wrap it up and call it good I had to call him out on it and order for them to do it I would not recommend this Subway I would go to the other Subway if you want Subway.
Atmosphere: 3
Food: 3
Service: 2
Pretty disappointed, I ordered online. The boss for my husband, meatball and pepperoni. Did not get pepperoni. More importantly, I put in the notes to please toast the meat because I am pregnant and have to have the meat toasted. Got a totally cold sandwich...
Food: 4
Service: 3
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