American grilled cheese company

Horrible service!!! Placed a door dash order and when I arrived at the pickup time the food just now being put in because they “ didn’t notice an order was put in” we were given no communication about my order until I had to track down an employee to ask and that’s when I was told they were just now making it. Keep in mind they were not busy, had maybe 5 customers in there.

Atmosphere: 1

Food: 2

Service: 1

This is the worse sandwich I have ever purchased and the most expensive. I got the Nashville hot Mack and cheese sandwich and some wings. I paid $50 and DoorDash wouldn’t give me refund. I can tell it was cooked in old oil because it tasted fishy and the sandwich itself was so bland. I took two bites and got grossed out. What a waste.

This is apparently the lobster Mac sandwich. Do not waste you money lol

Food: 1

Man this place is good. I had a lobster mac & cheese grilled cheese and it was amazing.

Atmosphere: 4

Food: 5

Service: 5

The best grilled anything I have ever had!

Atmosphere: 5

Food: 5

Service: 5

I thought it was okay

Vegetarian options: Lacto-ovo friendly

Food: 3

We love this place! The food is some of the best in Albuquerque and great service! They had our table ready to go and we were so happy to get to enjoy their food again!

The best grilled anything I have ever had!

Atmosphere: 5

Food: 5

Service: 5

1.5 hours waiting because they’re “running behind@. Here’s an idea: STOP TAKING ORDERS. Stand by for additional review if the food is cold, tastes bad, or is anything less than what one would expect with the $100+ I spent. UPDATE: Doordash driver was told at 7:47 my order would be done in 30 minutes. Driver just sent a picture with an empty counter and still no order. Called the number listed on their website: guess what: got a message that basically said the number doesn’t work. At this point, I’ll be heading down for a full refund. Notable is the reviews have dropped from3.1 to 2.9 since I started this review. Also of note is I have yet to find a response the positive, much less negative reviews. Appears this establishment will just keep doing whatever until people quit patronizing them.

Just paid 30$ for a delivery of cold burger, wet bun and saggy fries. The 50 cent ranch was missing. Also was 40 min late... great dinner thank you! I would delete you from Google Maps if I could

When they first started the lobster mac and cheese was amazing made with REAL lobster. Now... Its fake. It has some weird breading around the "lobster" and taste awful. Taste like dry chicken. Sad they changed. Probably was too expensive but oh well. Was fun while it lasted

Frankly the Nashville spicy chicken grilled cheese is all I need in life- it is 11/10

Man this place is good. I had a lobster mac & cheese grilled cheese and it was amazing. It was super big and filling and it tasted great. I’m craving one just thinking about it!

All the best!

My dogs dog food honestly taste better than what I was served. The bread wasn’t even cooked nor was the brisket. The cheese was not cooked either it was still cold, I had to cook it myself. The photos of the food on the menu are no where close to what they serve you. Absolutely two big thumbs down I wouldn’t recommend this place to my worst enemy… 0/10