Baskin-Robbins

5241 Ouray Rd NW #C, Albuquerque
(505) 831-3831

Recent Reviews

Jose Castillo

Super slow service I been in the drive thru for about 20 mins. Not to say nobody acknowledged me until 10 mins later. Never coming back to this place. Place avoid and go the basket and Robin's on coors much faster service.

Atmosphere: 2

Food: 4

Service: 1

Antonia La Muneca Gonzales

We came for my birthday... had a great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Layered Sundae, Oreo Cookies 'N Cream Polar Pizza

Ragnorok 0x0

Nasty looking place. Messed up my order twice and couldn't have the patience to ask a redo on my order again.

Atmosphere: 1

Food: 1

Service: 1

Nicole Romero

GHETTO! This Baskin Robin's I will not be returning to. It's really dirty and has a terrible smell. I watched the server touch the bannas without gloves while making the banna split. I ask for a rag so I could clean the table and the server told me not to steal it. I cleaned the disgusting table and returned the rag. This place is unsanitary. I should have walked out upon entering but I didn't want to disappoint my daughter.

Atmosphere: 1

Food: 1

Service: 1

Jessica Pacheco

This is the 2nd time in two weeks that I have gone where they have had something wrong. Last week I went they didn't have like 3 of there ice-cream intake. Today it was scoops only no half pints and no cash. It looked like tgey were trying to close early so they didn't want to work the hours on the door. This isn't the frist time this has happened.

Atmosphere: 1

Food: 1

Service: 1

Sanda S

Great experience! The ice cream was fantastic!

Atmosphere: 5

Food: 5

Service: 5

Jenae Yalch

Was very unprofessional to walk into the store to see a boyfriend of an employee behind the counter then to have the female employee making out with her boyfriend before he left with which seemed like a free bowl of ice cream.

Kamryn Johnson

The ice cream is great. But I find the staff’s actions unsanitary and gross. They don’t wash their hands or use gloves after handling other peoples money/cards, touching their computer screen, etc. But proceed to touch the base of peoples cones, spoons, among other things used to eat or drink with. One of the male workers even put a scoop cup between his chest to hold it upright, right against his filthy shirt…..

angelica Herrera

I've been going to the one on central and Rio grande for the last 20 years and the employees there are very nice ?

Lisa McCarron

Great ice cream and incredibly friendly staff! Made me feel the experience I felt going as a kid. I will now be a loyal customer!!

Stephanie Ortega

I asked for a chocolate dipped cone and Employee said no, that it would take an hour to make since the chocolate had to dry… Absolutely not!

Rowan Chavez

Staff straight up ignored us and took another customer while we were waiting to order.This is the second time we have been to this location, both times leaving without ice cream. The first time, the girl behind the counter looked up to see us and two other people enter the store and vocally expressed her displeasure at having more customers, so we just left.I understand being tired or having a bad day but you have given a very bad impression.

Rowan Umbra

Staff straight up ignored us and took another customer while we were waiting to order.This is the second time we have been to this location, both times leaving without ice cream. The first time, the girl behind the counter looked up to see us and two other people enter the store and vocally expressed her displeasure at having more customers, so we just left.I understand being tired or having a bad day but you have given a very bad impression.

Shaylee Abeyta

My son’s cake came out perfect! Thank you to Sandra!! You are passionate and we appreciate that. The whole party loved it. The other’s at Chuck E. Cheese wanted some. It was a hoot! Thanks again!

Shay

My son’s cake came out perfect! Thank you to Sandra!! You are passionate and we appreciate that. The whole party loved it. The other’s at Chuck E. Cheese wanted some. It was a hoot! Thanks again!

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