Good Was good but not excellent . Service was good but not excellent . Overall I think the steakhouse at isleta is better food and better value
Arturo Candelaria
Salad was terrible. Had too much vinegar. Bread tasted like it was day old. Carrots were hard and old. I had sea bass and it was cold. My wife had scallops and they gave her three unappetizing pieces. After paying almost $300 for the meal we went to the food court and had a burger. We had eaten there many times and the quality of the food has deteriorated considerably. Will be a long time before we go back. Not worth the ridiculous prices.
Atmosphere: 5
Food: 1
Service: 4
Jared Womack
Top notch food. The citrus scallops were fantastic. Can’t wait for another excuse to get back out there. Staff were welcoming and great views of the mountains.
Atmosphere: 5
Food: 5
Service: 5
Jesus Rael
This is a world class dining experience, and you can taste the effort that goes into everything prepared here. Bien Shur is sophisticated and indulgent. The wine list is briefer than most fine dining establishments, but it's curated in a way that it doesn't matter much. The beef carpaccio was some of the best I've had in a long time, the duck leg rilette was also another perfect way to ease into dinner. As for the main course, you should really have a steak. Grilled nicely and seasoned just right, and those sides are full of flavor. Ended with lime mousse over pistachio sponge cake, was so refreshing and light and overall a satisfying end to the whole experience. From Kim's warm welcome at the beginning of my meal to the bar staff's attentiveness, I had the best time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan Seared Scallops
Jeannie Rose Chavez
Food was excellent and the music, the band, the Bo experience was wonderful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: In House Made Bread and Cracker Assortment
The Gamer and his Wife
We went for a Mother's Day brunch. The food was alright, better if it was more than a basic breakfast food. You can get a better breakfast anywhere else, also Dennys won't break your bank.The worst part of this dining experience, which cost $100 a person, was the utter disregard for any accommodations for allergies.We called 3 to 4 days ahead of time, explained the allergies, and the staff assured us that there would be a list of foods that contained the allergen.We arrived at the restaurant, got seated, and were then told that there was a staff meeting. At the meeting, it was decided that no list would be made due to cross contamination.I understand that in buffet style dining, it is impossible for the restaurant to guarantee no contact. But to refuse a list of dishes that could contain a potential trip to the ER...The restaurant looked great.
Atmosphere: 3
Food: 1
Service: 1
L Kelly
Very disappointed, never one to complain but...This place used to be one of my favorites. The renovations they did during Covid are horrible. As soon as we got off the elevator and saw the new layout, it was total disappointment. Used to there were several dining tables along the windows to view all the gorgeous views of Sandia. It's now set up as a lounge. Dining room has like 3 tables with the Mountain View.WHAT WERE THEY THINKING?The drinks...my martini came in pretty much a shot glass...but was good.The food...VERY limited menu.Caprese Salad came late after told there were no more available.When it did show up, tomatoes were paper thin, mozzarella was slime....the toast with it was wonderfulMy steak undercooked...but flavored well, greens over the mash potatoes like they were just thrown on and the mashed potatoes was pretty thin, almost runny.His steak...overcookedLobster tail was deliciousServe very niceOverpriced for quality to say the least.Head over to Junipers at Santa Ana Star Casino for overall better visit.
Atmosphere: 2
Food: 2
Service: 3
Lorraine Mourning
This is our go to place. Food is always amazing and service is excellent. It's such a nice atmosphere with amazing views of the sandia mountains.
Atmosphere: 5
Food: 5
Service: 5
Scott D.
Our food was delicious, staff was great and atmosphere was very good. Overall we were very pleased with our dinner, will go again for sure.
Atmosphere: 4
Food: 5
Service: 5
collin rader
Not what we expected from sliders or crab cakes. Service was polite and the atmosphere is nice.
Terrible service (or lack thereof). They sat us down and immediately forgot that we exist at all. Guests who came later than us were already getting their appetizers and meals, meanwhile my boyfriend (at the time) and I never got so much as a glass of water. We sat and waited for at least 30 minutes before a random waiter FINALLY recognized my boyfriend, and asked if we needed something. Oh yeah, what adds insult to injury, is that my then-boyfriend actually worked for the company at the time, and was treated to a complimentary dinner to review the quality. Hmm, I wonder how that went!Then they overcompensated for forgetting us, by having two servers and their manager constantly hovering over the table, apologizing profusely, and interrupting our meal to ask if we want anything else. Of course that just made the situation even more painfully awkward and uncomfortable. It was supposed to be a cute romantic date, but I was so embarrassed, humiliated, and frustrated that the whole entire night was ruined.The food itself was mid. I got a mushroom stroganoff that tasted like the food had all been canned and/or frozen. The sole redeeming quality was the magnificent view of the mountains at sunset. But even that wasn't enough to make up for such a profoundly unpleasant experience. This incident happened a few years ago, but it upset me so much, that it still makes my skin crawl to this day.
Atmosphere: 3
Food: 1
Service: 1
Luke Anthony
Well planned out location and atmosphere. Good food and fair prices for the food. Chefs have changed a few times but they keep it up to par.
Atmosphere: 5
Food: 4
Service: 4
Katesatya chakraborty
Excellent food amazing experience wonderful chef and team
Atmosphere: 5
Food: 5
Service: 5
Annette Gates LCSW MEd CSSE CGC
The executive chef, Dennis is amazing! Therefore every item on the menu was carefully cultivated for the best food experience. Meat and fish cooked exactly the way you want. The views from the top made you feel a part of nature. And the service was perfection.
Good Was good but not excellent . Service was good but not excellent . Overall I think the steakhouse at isleta is better food and better value
Salad was terrible. Had too much vinegar. Bread tasted like it was day old. Carrots were hard and old. I had sea bass and it was cold. My wife had scallops and they gave her three unappetizing pieces. After paying almost $300 for the meal we went to the food court and had a burger. We had eaten there many times and the quality of the food has deteriorated considerably. Will be a long time before we go back. Not worth the ridiculous prices.
Atmosphere: 5
Food: 1
Service: 4
Top notch food. The citrus scallops were fantastic. Can’t wait for another excuse to get back out there. Staff were welcoming and great views of the mountains.
Atmosphere: 5
Food: 5
Service: 5
This is a world class dining experience, and you can taste the effort that goes into everything prepared here. Bien Shur is sophisticated and indulgent. The wine list is briefer than most fine dining establishments, but it's curated in a way that it doesn't matter much. The beef carpaccio was some of the best I've had in a long time, the duck leg rilette was also another perfect way to ease into dinner. As for the main course, you should really have a steak. Grilled nicely and seasoned just right, and those sides are full of flavor. Ended with lime mousse over pistachio sponge cake, was so refreshing and light and overall a satisfying end to the whole experience. From Kim's warm welcome at the beginning of my meal to the bar staff's attentiveness, I had the best time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan Seared Scallops
Food was excellent and the music, the band, the Bo experience was wonderful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: In House Made Bread and Cracker Assortment
We went for a Mother's Day brunch. The food was alright, better if it was more than a basic breakfast food. You can get a better breakfast anywhere else, also Dennys won't break your bank.The worst part of this dining experience, which cost $100 a person, was the utter disregard for any accommodations for allergies.We called 3 to 4 days ahead of time, explained the allergies, and the staff assured us that there would be a list of foods that contained the allergen.We arrived at the restaurant, got seated, and were then told that there was a staff meeting. At the meeting, it was decided that no list would be made due to cross contamination.I understand that in buffet style dining, it is impossible for the restaurant to guarantee no contact. But to refuse a list of dishes that could contain a potential trip to the ER...The restaurant looked great.
Atmosphere: 3
Food: 1
Service: 1
Very disappointed, never one to complain but...This place used to be one of my favorites. The renovations they did during Covid are horrible. As soon as we got off the elevator and saw the new layout, it was total disappointment. Used to there were several dining tables along the windows to view all the gorgeous views of Sandia. It's now set up as a lounge. Dining room has like 3 tables with the Mountain View.WHAT WERE THEY THINKING?The drinks...my martini came in pretty much a shot glass...but was good.The food...VERY limited menu.Caprese Salad came late after told there were no more available.When it did show up, tomatoes were paper thin, mozzarella was slime....the toast with it was wonderfulMy steak undercooked...but flavored well, greens over the mash potatoes like they were just thrown on and the mashed potatoes was pretty thin, almost runny.His steak...overcookedLobster tail was deliciousServe very niceOverpriced for quality to say the least.Head over to Junipers at Santa Ana Star Casino for overall better visit.
Atmosphere: 2
Food: 2
Service: 3
This is our go to place. Food is always amazing and service is excellent. It's such a nice atmosphere with amazing views of the sandia mountains.
Atmosphere: 5
Food: 5
Service: 5
Our food was delicious, staff was great and atmosphere was very good. Overall we were very pleased with our dinner, will go again for sure.
Atmosphere: 4
Food: 5
Service: 5
Not what we expected from sliders or crab cakes. Service was polite and the atmosphere is nice.
Atmosphere: 4
Food: 2
Service: 5
Restaurantji Recommends
Food could be better. Steak was overdone, tough.Really nice restaurant, Great atmosphere. Really tasty drinks.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Beet Salad, Cut Ribeye, Bread Selection
Terrible service (or lack thereof). They sat us down and immediately forgot that we exist at all. Guests who came later than us were already getting their appetizers and meals, meanwhile my boyfriend (at the time) and I never got so much as a glass of water. We sat and waited for at least 30 minutes before a random waiter FINALLY recognized my boyfriend, and asked if we needed something. Oh yeah, what adds insult to injury, is that my then-boyfriend actually worked for the company at the time, and was treated to a complimentary dinner to review the quality. Hmm, I wonder how that went!Then they overcompensated for forgetting us, by having two servers and their manager constantly hovering over the table, apologizing profusely, and interrupting our meal to ask if we want anything else. Of course that just made the situation even more painfully awkward and uncomfortable. It was supposed to be a cute romantic date, but I was so embarrassed, humiliated, and frustrated that the whole entire night was ruined.The food itself was mid. I got a mushroom stroganoff that tasted like the food had all been canned and/or frozen. The sole redeeming quality was the magnificent view of the mountains at sunset. But even that wasn't enough to make up for such a profoundly unpleasant experience. This incident happened a few years ago, but it upset me so much, that it still makes my skin crawl to this day.
Atmosphere: 3
Food: 1
Service: 1
Well planned out location and atmosphere. Good food and fair prices for the food. Chefs have changed a few times but they keep it up to par.
Atmosphere: 5
Food: 4
Service: 4
Excellent food amazing experience wonderful chef and team
Atmosphere: 5
Food: 5
Service: 5
The executive chef, Dennis is amazing! Therefore every item on the menu was carefully cultivated for the best food experience. Meat and fish cooked exactly the way you want. The views from the top made you feel a part of nature. And the service was perfection.
Atmosphere: 5
Food: 5
Service: 5
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