Food: wings are dryer than jerky, fried pickles are mushy and stuck together. Service: whomever is training needs to be trained. Atmosphere: dirty tables everywhere The owners have no pride whatsoever and it continues to trickle down.
Atmosphere: 1
Food: 1
Service: 1
Neeko Madrid
Today at this location I had the worst experience ever at a restaurant I had a terrible cashier not to name drop but Camilla was extremely rude and impatient it made me feel undervalued and my waiter shanice was very slow and had a attitude to me and my kids and the frys were a dark orange and crunchy never coming again!!!!!!
Atmosphere: 1
Food: 2
Service: 1
Kiki Mirabal
Worst service of the life they had me waiting 30 minutes matter a fact they still haven’t came to our table yet I saw the list of whose tables we were at and she didn’t even bother coming to us I asked about 5 times nothing I absolutely will not go again and I recommend you don’t either
Atmosphere: 1
Food: 3
Service: 1
Adrianna
This is the worst location to come to . Service is always bad food takes almost an hr just to get to the table . On top of that it’s been cold the past 3 times I’ve came here . I think I’m officially done coming here . I use to love it here not anymore .0/10
Atmosphere: 1
Food: 1
Service: 1
Monica Romero-Salas
Went to watch football on Sunday. Loved all the TV's, food/drink and atmosphere! We will be going back very soon.
Atmosphere: 5
Food: 5
Service: 5
Matthew Johnson
We left in 30 min of being there they had one server working and the place was dirty as hell they had a bus tube full of dirty dishes set right next to some people that where eating what the hell never going to that one again
Atmosphere: 2
Service: 1
Jack G
It is a sad day when there are veterans who should be celebrated today but are being ignored. I was one of the several veterans who were seated around the dining room who did not get service. Many of us are wearing ball caps T-shirts and items that identify us as veterans. The servers where in the dining room walking around talking to particular tables for 10 minutes at a time or talking to each other in the service station ignoring us veterans. This is the day that veterans should be and should feel celebrated. Some of us don’t have the financial means to be able to afford restaurants or on occasion food because we’re on limited income due to disability other or other life circumstances so yes for some veterans is a “trick-or-treating” day and for others this is a day to feel normal. I feel utterly disrespected and sad that I was treated the way that I was treated.
Atmosphere: 1
Service: 1
Jose Ramirez
I attempted to place a pickup order 15 minutes before arriving at Buffalo Wild Wings, but decided to order in person when I was only 5 minutes away. Upon arrival, I found the staff standing around talking. Another couple and I waited for 10 minutes before anyone assisted us. The restaurant was not busy, with only 5-6 tables occupied, making the delays unacceptable. The service was poor. I even called while sitting in front of the front desk and nobody answered the phone.
Service: 1
Monique Marquez
It took 30 minutes to get our food and it was cold. My meal was suppose to come with 4 dips and they didn’t bring them. All the food was cold but 2 entrees out of 9 meals. The cheesy steak sandwich picture on the menu is deceiving, when it came out, it was a lot smaller. It wasn’t busy at all till after we were leaving, the server was trying his best but unfortunately the food service was horrible. Very disappointed.
Atmosphere: 2
Food: 1
Service: 2
Matthew Suttinger
Ordered online, walked 3.5 miles, and was told I could not eat at the restaurant because they do not allow that for know orders. Should have gone to wings gone wild. Would have been cheaper. By the time I got home, the food was cold and mushy, and I found out they got me the wrong order.
It took 45 min to get cold food.... Another 35 min to get a check. Absolutely go somewhere else. It's not even busy.
Atmosphere: 4
Food: 1
Service: 1
Nikki Rondon
No one answers the phone. I needed to place a large party order with some questions and called most of the morning and no one ever answered! Had to go across town to another location.
Service: 1
Marla Calderon
I placed an order on door dash. I waited over 2 hours. The door dash driver was at the restaurant waiting for my order. I finally called bww and was told my order was picked up and they offered to remake it. I asked how it was possible it was picked up when the driver was waiting there. Then the employee told me maybe I ordered at another location. I checked my phone and it showed the correct location. By this time the door dash driver called me and told me he was getting the run around from the store and to cancel my order. I did so and was given an option to reorder and puck up myself. I chose that option. And called the restaurant back the employee assured me it would be ready in 10 minutes. I drove to the restaurant and they didn't have my order. I asked to speak with the manager. His name is Marcus and he was very rude, taking over me and getting argumentative. I asked what he was going to do to make it right. I asked for a coupon. He gave me a coupon. When I checked the value it was an invalid coupon. I will be calling the corporate office.
Atmosphere: 1
Food: 1
Service: 1
Gil Platero
Our review was not posted. Well it was a bad review anyways
Atmosphere: 3
Food: 1
Service: 1
Jessica Montez
We were seated right away only to wait 45 minutes before we had to go to the front and order to go. Ana was the first server to finally check on us and made sure we got our food as soon as it was ready. Before this no other server even offered to get our drinks. All other servers were oblivious to our presence. Sad part is that the restaurant was pretty empty. Thank you Ana for taking care of us.
Food: wings are dryer than jerky, fried pickles are mushy and stuck together.
Service: whomever is training needs to be trained.
Atmosphere: dirty tables everywhere
The owners have no pride whatsoever and it continues to trickle down.
Atmosphere: 1
Food: 1
Service: 1
Today at this location I had the worst experience ever at a restaurant I had a terrible cashier not to name drop but Camilla was extremely rude and impatient it made me feel undervalued and my waiter shanice was very slow and had a attitude to me and my kids and the frys were a dark orange and crunchy never coming again!!!!!!
Atmosphere: 1
Food: 2
Service: 1
Worst service of the life they had me waiting 30 minutes matter a fact they still haven’t came to our table yet I saw the list of whose tables we were at and she didn’t even bother coming to us I asked about 5 times nothing I absolutely will not go again and I recommend you don’t either
Atmosphere: 1
Food: 3
Service: 1
This is the worst location to come to . Service is always bad food takes almost an hr just to get to the table . On top of that it’s been cold the past 3 times I’ve came here . I think I’m officially done coming here . I use to love it here not anymore .0/10
Atmosphere: 1
Food: 1
Service: 1
Went to watch football on Sunday. Loved all the TV's, food/drink and atmosphere! We will be going back very soon.
Atmosphere: 5
Food: 5
Service: 5
We left in 30 min of being there they had one server working and the place was dirty as hell they had a bus tube full of dirty dishes set right next to some people that where eating what the hell never going to that one again
Atmosphere: 2
Service: 1
It is a sad day when there are veterans who should be celebrated today but are being ignored. I was one of the several veterans who were seated around the dining room who did not get service. Many of us are wearing ball caps T-shirts and items that identify us as veterans. The servers where in the dining room walking around talking to particular tables for 10 minutes at a time or talking to each other in the service station ignoring us veterans. This is the day that veterans should be and should feel celebrated. Some of us don’t have the financial means to be able to afford restaurants or on occasion food because we’re on limited income due to disability other or other life circumstances so yes for some veterans is a “trick-or-treating” day and for others this is a day to feel normal. I feel utterly disrespected and sad that I was treated the way that I was treated.
Atmosphere: 1
Service: 1
I attempted to place a pickup order 15 minutes before arriving at Buffalo Wild Wings, but decided to order in person when I was only 5 minutes away. Upon arrival, I found the staff standing around talking. Another couple and I waited for 10 minutes before anyone assisted us. The restaurant was not busy, with only 5-6 tables occupied, making the delays unacceptable. The service was poor. I even called while sitting in front of the front desk and nobody answered the phone.
Service: 1
It took 30 minutes to get our food and it was cold. My meal was suppose to come with 4 dips and they didn’t bring them. All the food was cold but 2 entrees out of 9 meals. The cheesy steak sandwich picture on the menu is deceiving, when it came out, it was a lot smaller. It wasn’t busy at all till after we were leaving, the server was trying his best but unfortunately the food service was horrible. Very disappointed.
Atmosphere: 2
Food: 1
Service: 2
Ordered online, walked 3.5 miles, and was told I could not eat at the restaurant because they do not allow that for know orders. Should have gone to wings gone wild. Would have been cheaper. By the time I got home, the food was cold and mushy, and I found out they got me the wrong order.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It took 45 min to get cold food.... Another 35 min to get a check. Absolutely go somewhere else. It's not even busy.
Atmosphere: 4
Food: 1
Service: 1
No one answers the phone.
I needed to place a large party order with some questions and called most of the morning and no one ever answered! Had to go across town to another location.
Service: 1
I placed an order on door dash. I waited over 2 hours. The door dash driver was at the restaurant waiting for my order. I finally called bww and was told my order was picked up and they offered to remake it. I asked how it was possible it was picked up when the driver was waiting there. Then the employee told me maybe I ordered at another location. I checked my phone and it showed the correct location. By this time the door dash driver called me and told me he was getting the run around from the store and to cancel my order. I did so and was given an option to reorder and puck up myself. I chose that option. And called the restaurant back the employee assured me it would be ready in 10 minutes. I drove to the restaurant and they didn't have my order. I asked to speak with the manager. His name is Marcus and he was very rude, taking over me and getting argumentative. I asked what he was going to do to make it right. I asked for a coupon. He gave me a coupon. When I checked the value it was an invalid coupon. I will be calling the corporate office.
Atmosphere: 1
Food: 1
Service: 1
Our review was not posted. Well it was a bad review anyways
Atmosphere: 3
Food: 1
Service: 1
We were seated right away only to wait 45 minutes before we had to go to the front and order to go. Ana was the first server to finally check on us and made sure we got our food as soon as it was ready. Before this no other server even offered to get our drinks. All other servers were oblivious to our presence. Sad part is that the restaurant was pretty empty. Thank you Ana for taking care of us.
Atmosphere: 1
Food: 3
Service: 1
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