really unsatisfied. ordered corn dog basket, and mid corn dog was cold and after asking for a warmer replacement we received
Atmosphere: 3
Food: 1
Service: 1
MONTE WRIGHT
Normally, I don’t write reviews, but… This was a truly awful experience. Staff was rude and sneering, One of their names was Angel. Food was overpriced $51.86 for two burgers two fries two sodas. Took just over 45 minutes for the food to be ready and there was only three other guest in the restaurant. The fountain drink machine Is dirty, and completely full of mold. Out of cheese, out of ketchup. The atmosphere was horrible even though this was at the zoo because the employees seemed anxious for guest to leave, but it was 2 PM so I can’t imagine it was close to closing time. Employees on their phones, chatting with each other, and eating directly behind the counter in plan sight of the guest. Too busy to promptly, take orders, clean, any tables or complete orders. My tip was completely unappreciated and asked for upfront while paying for the order. I hate that practice because it makes you feel like your food won’t be the best quality if you don’t tip. No “thank you” or any kind of politeness at all. Very uncomfortable! I quietly went through this experience, but hope a manager really takes a look into the staff and operation at this restaurant. Thanks for your time.
Atmosphere: 1
Food: 1
Service: 1
Andrew Heidelberg
Food was good but really expensive. You pay around $17 for a grilled cheese sandwich and fries. The burgers are great and pizza looked good. Takes a while to get your food but does tlcome out cold. They have a burger that has jalapeños, green chili, pepper jack cheese, and some other stuff on it that was great.
Atmosphere: 3
Food: 4
Service: 3
LIV Chavez
My boyfriend order a inferno burger with onion rings and I order the green chili turkey cheddar grilled sandwich with homemade chips. Food was fast and good!
Atmosphere: 5
Food: 5
Service: 5
Liz Silva
Too expensive - wait is extremely long. I recommend to bring a lunch and have a picnic. We paid 120 for 4 burgers fries and a drink.
Atmosphere: 4
Food: 1
Service: 1
Mukul Waswani
I’m grateful they serve food in the middle of the zoo ?Sure, there’s a scope of improvement with regards to quality and taste of food.
Atmosphere: 5
Food: 3
Service: 5
Rocky Woodman
Not too bad.
Atmosphere: 3
Food: 4
Service: 3
Djuna Patschke
Food cold, tables dirty, service sucks
Grace Trujillo
The food tasted fresh and home-made not microwave .Obviously they take pride in what they are making my granddaughter is very picky and loved her pancakes. We had a breakfast burrito Christmas style. . The potatoes are seasoned but flavorful.
Atmosphere: 5
Food: 5
Service: 5
R. Kimball
The green chili cheeseburger and southwestern turkey sandwich were delicious! They were well worth the money!!
As a zoo member, I was so disappointed with the service compared to the excellent service I typically receive at the zoo. I was waiting for fries and multiple times I was blatantly ignored by the staff here. In light of the Covid restrictions and the new policies there was no one explaining the process of mobile orders nor was there communication when I went to the mobile orders doors. Three times I was at the door with zero acknowledgement. So disappointing!!!!
Hal Cox
Good but way to expensive
Kat M
Typical over priced food at the zoo . Don't have much to say .
Cecilia Cox
Food was really tasty. Would definitely eat there again.
Norma Chavez
It's a cafe located in the zoo. Where my family and I ate lunch at today. It was cool. Alot of exhibit were closed down. The Penguins were cool ??
really unsatisfied. ordered corn dog basket, and mid corn dog was cold and after asking for a warmer replacement we received
Atmosphere: 3
Food: 1
Service: 1
Normally, I don’t write reviews, but… This was a truly awful experience. Staff was rude and sneering, One of their names was Angel. Food was overpriced $51.86 for two burgers two fries two sodas. Took just over 45 minutes for the food to be ready and there was only three other guest in the restaurant. The fountain drink machine Is dirty, and completely full of mold. Out of cheese, out of ketchup. The atmosphere was horrible even though this was at the zoo because the employees seemed anxious for guest to leave, but it was 2 PM so I can’t imagine it was close to closing time. Employees on their phones, chatting with each other, and eating directly behind the counter in plan sight of the guest. Too busy to promptly, take orders, clean, any tables or complete orders. My tip was completely unappreciated and asked for upfront while paying for the order. I hate that practice because it makes you feel like your food won’t be the best quality if you don’t tip. No “thank you” or any kind of politeness at all. Very uncomfortable! I quietly went through this experience, but hope a manager really takes a look into the staff and operation at this restaurant. Thanks for your time.
Atmosphere: 1
Food: 1
Service: 1
Food was good but really expensive. You pay around $17 for a grilled cheese sandwich and fries. The burgers are great and pizza looked good. Takes a while to get your food but does tlcome out cold. They have a burger that has jalapeños, green chili, pepper jack cheese, and some other stuff on it that was great.
Atmosphere: 3
Food: 4
Service: 3
My boyfriend order a inferno burger with onion rings and I order the green chili turkey cheddar grilled sandwich with homemade chips. Food was fast and good!
Atmosphere: 5
Food: 5
Service: 5
Too expensive - wait is extremely long. I recommend to bring a lunch and have a picnic. We paid 120 for 4 burgers fries and a drink.
Atmosphere: 4
Food: 1
Service: 1
I’m grateful they serve food in the middle of the zoo ?Sure, there’s a scope of improvement with regards to quality and taste of food.
Atmosphere: 5
Food: 3
Service: 5
Not too bad.
Atmosphere: 3
Food: 4
Service: 3
Food cold, tables dirty, service sucks
The food tasted fresh and home-made not microwave .Obviously they take pride in what they are making my granddaughter is very picky and loved her pancakes. We had a breakfast burrito Christmas style. . The potatoes are seasoned but flavorful.
Atmosphere: 5
Food: 5
Service: 5
The green chili cheeseburger and southwestern turkey sandwich were delicious! They were well worth the money!!
Restaurantji Recommends
As a zoo member, I was so disappointed with the service compared to the excellent service I typically receive at the zoo. I was waiting for fries and multiple times I was blatantly ignored by the staff here. In light of the Covid restrictions and the new policies there was no one explaining the process of mobile orders nor was there communication when I went to the mobile orders doors. Three times I was at the door with zero acknowledgement. So disappointing!!!!
Good but way to expensive
Typical over priced food at the zoo . Don't have much to say .
Food was really tasty. Would definitely eat there again.
It's a cafe located in the zoo. Where my family and I ate lunch at today. It was cool. Alot of exhibit were closed down. The Penguins were cool ??