The young gal at counter was so helpful and polite. Great customer service.
Food: 5
Service: 5
Kevin Dennis
Really good pizza for a local chain. Consistent quality.
Atmosphere: 3
Food: 5
Service: 4
Alex Fajardo
Amazing food all around not just the pizza
Atmosphere: 5
Food: 5
Service: 5
Bevin Brett
Phoned in take away order. Was available on time and delicious
Atmosphere: 3
Food: 5
Service: 5
Nathan Sanchez
Do not get lettuce wraps. It doesn’t even come in a wrap. It’s just a pile of all the ingredients that you can not even eat.
Atmosphere: 3
Food: 1
Service: 3
Carlos Alegre
This is our go-to location, but after this evening experience, we might have to reconsider despite living in one of the bordering neighborhoods. Our order was 3 slices of pizza and a half salad. In the past, our food would be ready in a timely manner. 25 minutes after ordering, we were still waiting. I go up to the counter and ask what the status of our food was told that the salad line was really backed up only to find our salad had been sitting on the counter. 5 minutes later our slices come out. The cheese on my daughter pizza had the look of being reheated more than once. She was starving couldn't wait and didn't mind so I didn't press the issue. My slice of hawaiian on the other hand was worse. It was as if they took a slice of cold cheese pizza, threw a bunch of cold ham and pineapple and called it done. I go up to the counter and ask if that was common practice. The employee just asked if I wanted it reheated. I asked to speak to whoever in charge. Same response. Asked if I wanted it reheated. No apology, no sense of responsibility, just the look of someone who didn't care that their customer was not satisfied with the product that was being put out. I didn't wait 30 minutes for a ice cold slice just to be reheated. I lost my appetite and just asked for a refund. Still no apology. Even though this location is just minutes away when we decide to dine at dions again, we will most likely be going to a different location.
Leanne C
We usually love coming to this location but our experience wasn’t the best this time. They didn’t cut our pizza and they didn’t give us our Greek dressing with our salad. We would’ve had these issues addressed if we didn’t take it to go.
Food: 1
Vicky Kennelly
Vegetarian options: Spinach salad, sub sandwichs
Atmosphere: 5
Food: 5
Service: 5
Todd stratton
All the Dion's I have been to are run exceptionally well by the high school-aged people Dion's seems to hire. Not saying I've never had an issue, but all in all, you can't go wrong.
We were in Ventana Ranch and thought we’d get some food to go on the way home. Got home, they forgot to put a Greek dressing in with 2 of our 3 subs ordered, and no pickle spear in 2 subs. Chips were all broken and bottom of the bag in the one sub that ordered chips. Pizza was underdone on one side. Called in to let them know about the 2 missing Greek dressings, they said to come back in and get them. Huge inconvenience as we were home in Cibola area. Their subs are not a sub without their Greek dressing. You shouldn’t have to open up your to go boxes on to go orders to make sure they put a dressing in it. I asked for two brownies for the trouble, the employee was hesitant, but obliged but seemed irritated that I had asked. I wanted something to make it right for the trouble. Pizza got cold and we didn't eat our sandwiches until we got the Greek dressing. Will just stick with the Cabezon location, to go order’s should be double checked, have never had this happen at any of the other locations in my 19 years in this state. It seems this location is inconsistent, in reading other reviews. Got home and ate a good hour later, their subs and pizza are always worth it, even if cold.
Food: 2
Service: 2
alex gon
Love the food so bad I only get to eat it when I visit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastrami Sub
wes lundy
Ordered a pepperoni pineapple green chili pizza, dough was still soft and I got sick over night with diarrhea and vomiting. Won't be returning food made me sick and I have a steel trap of a stomach
Atmosphere: 4
Food: 1
Service: 4
Alex
Food is inconsistent but usually fine, kind of annoyed I was given a spoiled sauce as an extra sauce that I had to pay for.
Food: 3
Service: 3
Virginia Gonzales (V)
My mother and her friend (elderly) went there today to get salad and pizza to go. There was literally no one in the restaurant. They waited (they said 1 hour) older people time is a little different than real time, but I am sure it was too long (it just seems to be a symptom of the world today). They said that they witnessed the staff giggling and socializing while they waited. When they got up to ask for their order the young lady told them it would be right out. They continued to wait (I don't know how long) and then lost patience and asked for their money back. They were refunded their money and left. No opologies. No one was angry either. They were just dissappointed that it took so long for the order they never got and didn't understand why there was so much activity but no order was produced. Just thought you would like to know.
The young gal at counter was so helpful and polite. Great customer service.
Food: 5
Service: 5
Really good pizza for a local chain. Consistent quality.
Atmosphere: 3
Food: 5
Service: 4
Amazing food all around not just the pizza
Atmosphere: 5
Food: 5
Service: 5
Phoned in take away order. Was available on time and delicious
Atmosphere: 3
Food: 5
Service: 5
Do not get lettuce wraps. It doesn’t even come in a wrap. It’s just a pile of all the ingredients that you can not even eat.
Atmosphere: 3
Food: 1
Service: 3
This is our go-to location, but after this evening experience, we might have to reconsider despite living in one of the bordering neighborhoods. Our order was 3 slices of pizza and a half salad. In the past, our food would be ready in a timely manner. 25 minutes after ordering, we were still waiting. I go up to the counter and ask what the status of our food was told that the salad line was really backed up only to find our salad had been sitting on the counter. 5 minutes later our slices come out. The cheese on my daughter pizza had the look of being reheated more than once. She was starving couldn't wait and didn't mind so I didn't press the issue. My slice of hawaiian on the other hand was worse. It was as if they took a slice of cold cheese pizza, threw a bunch of cold ham and pineapple and called it done. I go up to the counter and ask if that was common practice. The employee just asked if I wanted it reheated. I asked to speak to whoever in charge. Same response. Asked if I wanted it reheated. No apology, no sense of responsibility, just the look of someone who didn't care that their customer was not satisfied with the product that was being put out. I didn't wait 30 minutes for a ice cold slice just to be reheated. I lost my appetite and just asked for a refund. Still no apology. Even though this location is just minutes away when we decide to dine at dions again, we will most likely be going to a different location.
We usually love coming to this location but our experience wasn’t the best this time. They didn’t cut our pizza and they didn’t give us our Greek dressing with our salad. We would’ve had these issues addressed if we didn’t take it to go.
Food: 1
Vegetarian options: Spinach salad, sub sandwichs
Atmosphere: 5
Food: 5
Service: 5
All the Dion's I have been to are run exceptionally well by the high school-aged people Dion's seems to hire. Not saying I've never had an issue, but all in all, you can't go wrong.
Atmosphere: 5
Food: 5
Service: 5
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We were in Ventana Ranch and thought we’d get some food to go on the way home. Got home, they forgot to put a Greek dressing in with 2 of our 3 subs ordered, and no pickle spear in 2 subs. Chips were all broken and bottom of the bag in the one sub that ordered chips. Pizza was underdone on one side. Called in to let them know about the 2 missing Greek dressings, they said to come back in and get them. Huge inconvenience as we were home in Cibola area. Their subs are not a sub without their Greek dressing. You shouldn’t have to open up your to go boxes on to go orders to make sure they put a dressing in it. I asked for two brownies for the trouble, the employee was hesitant, but obliged but seemed irritated that I had asked. I wanted something to make it right for the trouble. Pizza got cold and we didn't eat our sandwiches until we got the Greek dressing. Will just stick with the Cabezon location, to go order’s should be double checked, have never had this happen at any of the other locations in my 19 years in this state. It seems this location is inconsistent, in reading other reviews. Got home and ate a good hour later, their subs and pizza are always worth it, even if cold.
Food: 2
Service: 2
Love the food so bad I only get to eat it when I visit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastrami Sub
Ordered a pepperoni pineapple green chili pizza, dough was still soft and I got sick over night with diarrhea and vomiting. Won't be returning food made me sick and I have a steel trap of a stomach
Atmosphere: 4
Food: 1
Service: 4
Food is inconsistent but usually fine, kind of annoyed I was given a spoiled sauce as an extra sauce that I had to pay for.
Food: 3
Service: 3
My mother and her friend (elderly) went there today to get salad and pizza to go. There was literally no one in the restaurant. They waited (they said 1 hour) older people time is a little different than real time, but I am sure it was too long (it just seems to be a symptom of the world today). They said that they witnessed the staff giggling and socializing while they waited. When they got up to ask for their order the young lady told them it would be right out. They continued to wait (I don't know how long) and then lost patience and asked for their money back. They were refunded their money and left. No opologies. No one was angry either. They were just dissappointed that it took so long for the order they never got and didn't understand why there was so much activity but no order was produced. Just thought you would like to know.
Service: 1
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