Domino's Pizza
5920 Holly Ave NE suite b, Albuquerque
(505) 343-3030
Recent Reviews
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I don’t mind if someone cusses I understand that it slips out but non stop while i was there
Atmosphere: 1
Food: 4
Service: 1
I ordered from this place for the first time last night. I fell asleep before the food was delivered. They left my order outside on the floor & someone else got it. They refused me a refund. Never ordering from them again. The manager was disgustingly rude.
Service: 1
They got my order wrong 2 times while I was in store, they switched and when I left I realize that the gluten free pizza wasn’t gluten free and I asked no garlic on crust with a topping of vegetables, the pizza had no toppings just cheese and garlic on the crust. They might be really busy but coming back to make the order right because my girlfriends dad is allergic to garlic and cannot eat it, it just sucks.
Atmosphere: 1
Food: 2
Service: 1
This location is awful! They never get my order right. Ever. I’ve had to call back too many times after an order has been delivered because it is never what I ordered. Tonight was the last straw. I was told it is due to new employees being trained, and because it is Saturday. So, that excuse may cover tonight, but what about all the other times? There is no excuse when your pizza tracker states “quality check.” That is when an order should be double checked to ensure it is correct. I was told my order would be remade and delivered again. That didn’t happen either. Close this location or hire more efficient staff.
Atmosphere: 1
Food: 1
Service: 1
The pizza I get is usually great. No complaints there. I rated 1 star because my "Pizza Tracker" notified me that my order is ready for pick up, however when I go inside to retrieve the order, I am being told they are still waiting on one more whole pizza. Now, please correct me if I'm wrong, but you shouldn't mark an order as complete until it's complete, right? So here I am, waiting an additional 30 minutes from the time the app and email said it was ready. I understand staying within a time limit, but this is NOT the way to do it.
What a huge inconvenience.
Atmosphere: 3
Food: 5
Service: 2
Never had a bad experience ordering delivery from this location. All these negative reviews seem to be people who don't understand that ordering food during the store's busiest hours means it will take longer.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Meat Pizza
Too busy, slow and they need more staff
Atmosphere: 3
Food: 5
Service: 1
Always get my food as ordered and always good customer service
Food: 5
Service: 5
this place gave me and my boyfriend food poisoning
Atmosphere: 1
Food: 1
Service: 1
Ordered my pizza delivery at 4:04 last night, checked on it on line at 5:00 it was still in prep. Tried to call, no answer,just rang for 5 minutes. When I drove down to the store myself, now 5:23 still no pizza, still in prep. So I go to the counter and ask for a refund. And the girl behind the counter just said ok without even batting an eye, not saying sorry, or anything else. Then she told me I wasn't going to be able to get the refund for 3 to 5 business days.
So I had no food, and now no money to buy food somewhere else. If I was told I wasn't going to get my money back I would have been forced to wait until this place was ready or willing to give me the food I had already paid for. Instead I had to come up with some other solution to feed my family now with no money. This is how they treat customers.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
One of the guys that make the pizza and sandwiches is just standing around doing nothing but texting on his phone, getting paid for nothing!!! Omg I was watching him from outside after I ordered!! And he’s still on his phone, even if maybe he’s the manager?? He shouldn’t be on the phone he should be working!! Do you have cameras there? He’s still on his personal phone, that does not look very professional!! Always on his phone omg please look at your cameras and have a talk with him please please please!! I hate waiting longer than I should for just a sandwich, he looks very very lazy doing nothing!! He’s been on that phons since I drove up and placed an order around 20 minutes now, who knows how long before that, he’s worthless not working and making money just to stand around and on his phone all night!!!!!
Food: 1
Service: 1
I’m really upset because this is my third time I cancel my order online really bad service
Affordable meals I recommend the 2 larges 2 toppings for only 23 dllrs
I thought I had already left a 5 star review, but here we go again.I come here for the Albuquerque.Balloon fiesta and I used to work for Domino's And these people make better pizza than I did. Thank you Jacqueline , and everybody else for providing great food and nourishmen At a great priceFor my coworkers...
Food: 5
Service: 5
The worst experience ever! They are so rude! I had a birthday party, ordered when guests started coming so it wouldn’t be cold and it shouldn’t take that long, it was an hour that haven’t been ready I called and they still didn’t put my order in the oven! That Jeremiah guy was disrespectful and told me I should know better that supposedly if I want my food warm I should wait. Don’t recommend this location! Never had a problem before with any place at all. Ordered from Mario’s instead and they were really nice my order was ready in 20 minutes! What a difference! Was able to make more orders with them when more people arrived. I hope this location gets shut down or change staff!
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