Dunkin'
5502 4th St NW, Albuquerque
(505) 929-5991
Recent Reviews
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Don't go inside to order. The staff leave you standing at the counter while they all focus on the drive thru. I seriously stood at that counter for 10 minutes before being helped.
Atmosphere: 4
Food: 5
Service: 1
I was a customer of this location until today. To be honest I’m tired of the poor service they provide here. Their machines are often down, their menu is always cut and the worst part is they give me my order all messed up. I would prefer to drive to another location even if this one is 3 min from home. Please take action
Atmosphere: 2
Food: 4
Service: 2
I came to this location yesterday and today the guy on the speaker was nice n when I ordered he said they couldn’t do an espresso coffee so when changed my whole order a lady came on the speaker very rude then I was placing my order she said she didn’t a milk but they can substitute it with another one I said that’s fine and her attitude went from beyond rude to just down right insulting to top it all of I was charged 7.19 for refreasher and one donut I know that drink and that donut don’t cost over 5 -6 the most all I know is some people need to be nicer n respectful since you do work in a busy place always a customer there
Atmosphere: 1
Food: 1
Service: 1
Unfriendly service. These kids need some lessons on customer service.
Service: 2
10/31/25
One of the worst ,WORST! coffee an donut I've ever had donuts were dry in stale coffee had no flavor the kids that work take NO pride in the job....
Atmosphere: 1
Food: 1
Service: 1
Always dunk delicious!!
Food: 5
Service: 5
Always out of at least 1 thing I order. This is the worst dunkin I've ever been to
Atmosphere: 1
Food: 1
Service: 1
Worst location in town. Never have anything made. Close them down already
Atmosphere: 1
Food: 1
Service: 1
Call yesterday for the donut hole deal and they said they were out of the donut holes but that they will have them tomorrow morning went back today at 6:00 a.m. and I was told they were out of the bucket deal didn't know when they'd be getting any more in so for me I think she was lying they just didn't want business will never go back to that location again
Ordered via app and selected pickup. Arrive and doors locked. Had to wait in drive through line with everyone else. Only when I arrived at window and said I already had a mobile order did the order start. The turkey English muffin was a hard as a hockey puck. The chick working alone wasn't in a hurry for anyone and never spoke nor acknowledge me. Rhymes with hunt. How these places stay in business is beyond me.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nobody answers the phone
Atmosphere: 1
Service: 1
Was very quick, had no issues with my order, was out of there in less than 3-5 minutes.
Food: 5
Fire the store manager or replace the owner!!! This location is atrocious with being opened on time. Workers are rude as hell whenever it is opened and donuts are never fresh. Coffee has grounds in it 8/10 times. Just a horrible owner with an even worse management team.
Atmosphere: 1
Food: 1
Service: 1
poor quality donuts at a rediculas price !!
Horrible service and never open at 5
Atmosphere: 1
Food: 1
Service: 1
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