Dunkin'

5502 4th St NW, Albuquerque
(505) 929-5991

Recent Reviews

Tyler Sladen

Great coffee always made wrong or different

Atmosphere: 5

Food: 5

Service: 1

Frank Murillo

good coffee and donutes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Dunkin' Burrito Bowls

Wrangler T

Good food staff was fast friendly.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Assorted Half Dozen or Dozen Donuts, Donuts

Elysa Espinoza

Time for new management! We will go out of our way to avoid this location. The only thing you can count on is getting your order messed up. I feel bad for the staff. Clearly a management issue.

Atmosphere: 1

Food: 2

Service: 1

john valdez

Great donuts as

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Assorted Half Dozen or Dozen Donuts

M Segura

Coffee is not what it used to be. Flavor is always inconsistent. Chi's used to be so good but now have a weird aftertaste. Half the time they don't have the donuts you are looking for. This pretty much goes for all locations.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Assorted Half Dozen or Dozen Donuts

John Gurule

Won’t be returning here, immature work atmosphere, unprofessional and they simply do not care about what they’re doing there. They will not get your order right no matter what it is. They’re supposedly out of everything except coffee. Everyday of the week lol ?

Atmosphere: 1

Food: 1

Service: 1

Cc Cilla

Never have anything an won't make

Atmosphere: 1

Food: 1

Service: 1

Thien Ly Tran Xuan

Worse experience. Staff even didn’t want to notice my presence at the store. The other girl who had a mobile order to pick up and I were waiting for 15 minutes to be noticed. Not recommended at all.

Atmosphere: 1

Food: 1

Service: 1

No Name

$8 for 4 of the 6 donuts to be wrong.

Atmosphere: 1

Food: 1

Service: 1

Rhonda Wagoner-Alison

Person @ window awful ?

Atmosphere: 1

Food: 2

Service: 1

sheryl garcia

Donuts are always good the service could be better the young girls that work there are not very friendly.. ?☹️

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Bacon Egg and Cheese, Donuts

Robert Gallegos

I am finally writing a review on this franchised location. I have gone to the location after 7 and they might as well be closed. The time says 9 for close but the staff there keep the lights low and the stock low to shoo every customer away. Was told twice that Ice cream has shut down for the night. This was at 7:30. Not sure why there are different times for closure of foods offered at Dunkin/Baskin Robbins. Forget any donuts after 7pm because they have one baker, and that person is out or sick or whatever reason I am told. I assume this is due to keeping food cost low which all customers appreciate and understand when a consumer. People do want dessert at night which this place should be offering. Instead, there is an appearance of being open. Lastly, each time I have gone to get a latte, which is one of the rare things offered after 7, the mix is always different. Seems odd considering this comes out a machine. Probably due to me coming in late and the machine being half closed I assume. Staff never seems affected or concerned with any feedback and there is a number to call but honestly that will go nowhere. This place needs to evaluate its hours if it wants to keep food cost low. I will hope for improvement, but this has been this way since 2021. Sure, Covid is an excuse but having "rolling" operating hours and lack of food due to food cost will not lead to any type of change. I will admit defeat and will go to another Dunkin Franchisee that values making things and being open. I will say I have gone to this location in the morning and magically there is food!! Perhaps they should close at 5 and let the poor affected young employees go home and get on TikTok. Everyone wins!!

Atmosphere: 1

Food: 2

Service: 1

Jack Hansen

This is the location near where I live but I will drive 15 minutes out of the way to avoid this place. Anytime I come no matter what time of day, the oven is always being “cleaned”. It must be a very dirty oven to be cleaning it 24 hours a day. So they never serve food or have donuts and couldn’t care less when taking an order. You will be lucky to get a plain coffee here. I think they should fire the entire staff or bulldoze the building. Truly an awful experience every time ??

Atmosphere: 1

Food: 1

Service: 1

Shelly Baca

What in the ghetto is up with thislocation?! Tried to order hot food then one of the girls, mumbling through the microphone says they’re basically out of majority of their hot food only have a certain selection of drink… ok fine! But with my total being $4.12 dollars I hand her five dollars She hands me my drink, and then says I’m sorry we’re all out of change right now…. WHAAATT?? No sign up indicating that and just casually saying it like this isn’t peoples money you’re playing with! Granite it was Literal coins but it’s the principal!! Ntm these two girl’s attitudes were through the roof! SMH either their pocketing money at the end of the day or something because everything seemed fishy about this location

Atmosphere: 1

Food: 1

Service: 1

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