Dunkin'
3200 La Orilla Rd NW Suite D-1, Albuquerque
(505) 503-1073
Recent Reviews
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Got there at 6:30am to buy 2 dozen donuts, the front door was locked and the drive-throu line was super long.
Service: 2
They should just close this location. 3:30pm on a Saturday and only 2 people are “work”. Had a walk in mobile order and waited 25 minutes for it. Should have ordered it for drive thru because they focused on those customers over the ones in the store. Order 3 drinks: 1 frozen Matcha (didn’t get it frozen), 1 frozen coffee, and a black iced tea with sugar(sugar was on the bottom.
Train your employees to do their job better and take care of the customers as they come in.
Atmosphere: 1
Food: 1
Service: 1
Food was great, service was okay.
Atmosphere: 3
Food: 4
Service: 3
Went in on Saturday around 4:pm. Horrid selection of donuts and no comment about batches being baked? It was disappointing.
Atmosphere: 3
Food: 5
Service: 3
Service is not good, seems like everyone noticed that the employees clearly hate working there. The girls usually working are always kind but the guys seem like they hate it there, coffee is usually alright but today it sucks😭 Dunkin’ is just going downhill
Atmosphere: 1
Food: 2
Service: 1
Had the refresher drinks they were good
Atmosphere: 4
Food: 4
Service: 4
Super rude employees came 30 minutes before close, the employee had insane attitude and seemed like he hated working here. Will take my business to the other baskin robins from now on.
Atmosphere: 1
Food: 5
Service: 1
Very rude and unprofessional service from the dude with long hair. He literally slammed down my coffee on the counter because he had to remake it when I asked for an iced latte and he made an iced coffee and then stared weirdly until I left. It’s clear he hates his life but don’t take it out on me for ordering a coffee. Will not be back.
Service: 1
Has definitely improved over the last 2 years. Still understaffed, though...parking lot isn't good, but most people use the drive-through, which is good!
When you need something sweet 🧁
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Slow AF. This place has a drive through that is single lane and once you are in line you can't exit. Waiting 30+ min is ridiculous. Avoid at all costs.
Service: 1
Today the Large latte was basically a large MILK. Very disappointed. Needed the potent stuff today. May have to get some more someplace else later.
Fast courteous service and delicious coffee
Atmosphere: 5
Food: 5
Service: 5
Old donuts
Atmosphere: 2
Food: 2
Service: 3
They’re frosted donuts are only like halfway frosted. It’s honestly super disappointing. Anywhere else I go they’re fully frosted. I don’t know what is up with this, but the frosting doesn’t even cover the whole top every single time I go also last time we went we stood in one line just to be told that we had to go order from another area then when we went over there, she said no you need to order at the other area so we had to wait in line all over again and then she was very rude getting our ice cream acting like we were bothering her soyeah, do not go here.
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