Firehouse Subs in Albuquerque

“Everything at this location was great.My problem with Firehouse Subs is their rewards program. After amassing a large amount of credit the app stopped working and multiple attempts to remedy the problem have failed.I happened to catch the District Manager at this location today. He agreed to check into the problem and text me back. Here is his reply, "Hi Robert. Here is what my corporate contact sent me:'.... unfortunately we don’t have a live person he can talk to. The app utilizes a chat bot as soon as you click the contact us option."'Firehouse Subs' rewards program is controlled by a third party entity. I think that if the folks controlling the rewards program can not be reached and I lose all my acquired credits I will exercise my right to take my business elsewhere.My Jersey Mike's app still works just fine. RF“

“Love supporting local firefighters. I tried the Thanksgiving sub. I was told it would remind me of dinner with all the fixins'. They were right. Just the right amount of turkey and all the requisite fixins'!
My wife had the veggie sub and was disappointed that the cheese was not adequately melted to hold the sub together.
We will definitely be returning.“

“We got a BOGO deal on the app. Everything was almost perfect, but they missed the oil and vinegar on my Italian. But it was still ok. My standard for this sandwich is the Italian at Jersey Mike's. This one at Firehouse was at least as good.“

“Firehouse Subs at this location gets five stars for exceptional....above and beyond service! We needed a caterer that could bring the whole meal deal to our memorial service/reception. The online menu had the exact sandwich package we were looking for but delivery to the reception was crucial. I called in advance to make sure all was good and Ally the manager reassured me she would take care of delivery and provided her private cell number. I ordered the sandwich platters in person and Daniel gave me the attention and the confidence that everything would be tasty and on time.
As promised our three deluxe sandwich platters with chips, cookies, beverages and more were on time and presented in a way in required nothing else, just cups for the drinks. Daniel personally delivered it knowing how important it was. We got a variety of sandwiches with two different meats. My sandwich, an Italian sub was delicious and tasted as if it had just been made! So much to do at a church service to accommodate the schedule with family and friends. Firehouse Subs at Montgomery Plaza came through with flying colors. Being friendly, professional and reliable was a bonus to the delicious sandwiches!“

“Last time when I ordered in person it was great I got the BBQ brisket with mozzarella but when I try to order on grub hub I can't get mozzarella only because I don't like cheddar ik it's not the places fault its the system etc not much of the modifications hopefully they can change it. But for now I'll have to order somewhere else.“