Firehouse Subs Montgomery Plaza

We got in when it closed almost worker sounded frustrated with us we just love the food that's it next time make sure your worker has good vibes the atmosphere was cloudy me and my wife support good business stay positive Albuquerque

Atmosphere: 1

Food: 5

Service: 2

Great food, great service!

Atmosphere: 5

Food: 5

Service: 5

They have some of the best meatball sandwiches, I have them twice a month. The employees are nice helpfully. The sauce is amazing

Atmosphere: 4

Food: 5

Service: 4

Hadn't been to Firehouse in a while, but after this visit, I wondered why, because their sandwiches are great!

So the food is delicious and always on point!! Problem is I got up to ask for a to go boxes because we didn't finish our sandwiches.... But all of the employees decided to ignore me! So I waited inline for about 20 minutes... I also made comments about making this post to my boyfriend sitting across the room!! I know they heard and saw me

Atmosphere: 2

Food: 5

Service: 1

The cashier was not pleasant

Atmosphere: 3

Food: 4

Service: 2

I loved that you have a hot sauce bar

Atmosphere: 5

Food: 5

Service: 5

Such a nice and clean place. Food is always so good and cooked perfectly.

Atmosphere: 5

Food: 5

Service: 5

I visited this location and they got my order wrong. Couldn't get through on the phone to let them know. The manager option on their automated system is blank. Had a food allergy and they got it wrong. Not mad just disappointed.

Atmosphere: 3

Food: 2

Service: 2

Service was great, just had a little mistake on the order when we got home and the bathroom was not the cleanest.

Atmosphere: 4

Food: 4

Service: 5

Alicia best customer service thank you

Atmosphere: 5

Food: 5

Service: 5

The sandwich was good untill I took a bite and found a 4 in light brown hair in the melted cheese

Food: 1

We arrived and was greeted by the cashier.Very rude, not happy with her job.Did not think us did not welcome us in very, very rude. Did not I had to work the rewards finally the Order was taken over by a very lovely girl by the name of Audi. She helped with the reward system.
Very apologetic, we go there once a week. At least this experience was very badd. Customer service was horrible, thank you. Audi for. Fixing the situation. It took all.I had to not make a big scandalous scene in front of everybody.This girl was horrible didn't say thank you.
Was interrupting while I was trying to order.
I know exactly what I want when I walk in there.I can spit the order in a minute.And she kept Interrupting, if she would've just let me say my order.We could have got through the process a lot sooner.

Atmosphere: 4

Food: 4

Service: 1

I absolutely hate the AI order system. I spent all this time putting in an order, to get transferred to a person who I have to wait 15 minutes to speak to. Your order system is trash and no one likes talking to AI.

Atmosphere: 5

Food: 5

Service: 5

Absolutely love this location. Staff is extremely friendly and always on point and precise with their orders. I absolutely love Firehouse Subs.

Atmosphere: 5

Food: 5

Service: 5