KFC

12921 Central Ave NE, Albuquerque
(505) 294-2756

Recent Reviews

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Bobby M

I ordered three chicken fried steak dinners coleslaw in a severance container they charge me for the separate containers got home the coleslaw was not separate containers they pour the coleslaw all of the rest of the food I asked for a receipt the paper was out 😞😞

Elisa Castaneda

It was pretty clean inside. The customer service from the lady I believe her name was Maria was great. She was very sweet. The only problem was she and the cook were the only ones and working, and so I did have to wait a while.
The younger night shift girl is not as nice.
The location is not in the nicest area, but if you have to eat in the area, this KFC is nice and clean. And the food is good!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fried Chicken, Gravy

zguy

This place has changed so much for the worst. The quality and portion sizes have gone down while prices have increased two fold. Use to be my favorite place since childhood but no longer. It’s unfortunate. Hopefully someday it will be like before. Ps. No more coleslaw on the menu. What is going on here.

Food: 2

Service: 3

Duke Hazzard

Got pickup window action, the price of chicken is crazy nowadays.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Gravy

Renee Burger

The manager and cashier went over and beyond to give me the 5 dollar permotion deal for the original chicken strips meal. They were amazing.

Atmosphere: 5

Food: 5

Service: 5

Alma Terrazas

Went through drive-up

Food: 4

Service: 4

Recommended dishes: Macaroni, Fried Chicken, Gravy

Al Loc09

Takes forever and they messed up my order a few times

Atmosphere: 2

Food: 2

Service: 2

johnnie duran

Had a terrible experience terrible food I do not recommend

Atmosphere: 1

Food: 2

Service: 1

Becki Foster

Ordered 3 breast's 2 drumsticks and 2 thighs got 1 breast and thighs. Not 1 first time order been screwed up. Tried to call no answer

Norbert Gabaldon

Passing through town Ordered 3 piece Chicken meal.it was old pieces that had been sitting under heat lamp the pieces very small and very hard .
Threw them out. horrible expeierance

Atmosphere: 2

Food: 1

Service: 2

Sandoval Family

Did not have what I wanted, girl at window forgot my drink, she admitted she messed up, I asked if she got my side and she was very rude about it. Told me to check my ticket and if I still wanted my drink. Chicken was very dry. Always have good service here. Today was not good for an enjoyable meal.

Atmosphere: 1

Food: 1

Service: 1

Carlie

Food was cold. Manager Arturo wouldn't replace items until I asked for supervisors number. On the good side, the drive thru girl was very nice and understanding...poor thing.

Food: 1

Service: 2

Recommended dishes: French Fries, 3 Tenders Flavored Meal, Mashed Potatoes & Gravy, Gravy

aaron salguero

Food tasted like it had been sitting under a heater for several hours. Service was disrespectful and rude. Overall terrible kfc go to churches it is just a little further down the road.

Update 8/11/2024
They hired new management, now you can't even order without being treated rudely by both management and staff. This KFC was terrible before and now its unusable.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Adam G.

I didn't think it was possible to have worse service than the average KFC, but this place proved me wrong. Ordered online, only to have them tell me their "online ordering is down". I mentioned the online deal I was trying to order and they told me that is for online orders only and I'll have to pay full price. Are you kidding me?!

Atmosphere: 1

Food: 2

Service: 1

Dawn Jordan

I wiill go back.The food was good. The place was clean. Cashier was up beat & cheerful. Tuesday ch fried stk 4.99 meal was good. Loved the Cole Slaw.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fried Steak, Gravy

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