Long John Silver's
4720 San Mateo Blvd NE, Albuquerque
(505) 881-5386
Recent Reviews
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Food was fresh and service was quick for as busy as it was!
Atmosphere: 5
Food: 5
Service: 5
It was great I only go on Fridays for lent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hushpuppies, Coleslaw, Fish and Chips
Could not get in... a long line, only one or two workers
Atmosphere: 1
Food: 1
Service: 1
Unfortunately staff was under prepared for lent, walked in and witnessed a restaurant area full of people but no one had any food as people sat waiting long times to get their food, extremely disappointing , was really looking forward to a meal at Long John's ☹️
Atmosphere: 1
Food: 1
Service: 1
The food was great. Most times, the fish is greasy. It was enjoyable this last
Visit. Cashie was nice and friendly...
Atmosphere: 4
Food: 4
Service: 4
I guess even LJS is feeling the crunch. Went & ordered a 2 piece cod meal & besides my 2 sides that was it. 13 dollars & change for 2 cod. Gonna be a while before o go back.
Atmosphere: 4
Food: 5
Service: 3
I’m a fan of their lobster bites! They’re great! :) A true seafood lover’s special!!!!! The last time I visited, they weren’t the same… =\
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Super Sampler Platter, Popcorn Shrimp, Fish & 2 Chicken
We want to give a Huge thanks to an employee named Tula. She recently made mine and my family’s bad dine-in experience to a great one. Simply by correcting coworkers mistakes from previous shift
Atmosphere: 5
Food: 1
Service: 5
Always enjoys Long John's
Atmosphere: 5
Food: 5
Service: 5
This is one restaurant is so dirty. It was not swept dirty tables everywhere. I was there for 30 mins no one came to clean tables or sweep. If the lobby looks like this what does the kitchen look like. Will not be back . The customer service is lacking also. No hello nothing.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Havent been here in a long time finally decided to go so while I was waiting for my food I noticed they were forgetting alot of the customers orders so after I got food I was tired of waiting so I just left just got home and they didn't give me my frys or my coleslaw gladly going to say I doubt I'll go back to the place
We hadn't been to a LJS in ages and it just sounded good. We ordered a 2 piece fish and 3 piece chicken meal. The fish and chicken was tasty like I remembered, the green beans and corn were fine, but the waffle fries were over cooked and dry, definitely not fresh. Also the fish was a good size, but we got one decent sized chicken plank and the other two were tiny. Example in photos. Service was fine. Restaurant seems a little run down and tables and floor were dirty. When we went to get ketchup and tartar sauce, we had to pump and throw away some as they were both tainted with something else to start. Then we saw another lady have the same issue with the cocktail sauce. The girl behind the counter just told her to keep pumping like we had done. Also we had to throw away some of the condiment cups ans they had ketchup on them and had been put back, although that could have been done by a customer.. All a bit off putting though. I think next time we want LJS we might find another location, I'm sorry to say.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Fish & 2 Chicken
Parking: It’s a small parking in front but plenty in the back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baja Fish Taco, Hushpuppies, Super Sampler Platter, Popcorn Shrimp, 2 Piece Fish Dinner with Add a Piece, Fish & 2 Chicken, Waffle Fries, Hush Puppies Crab Cakes and Fish Fillet
This was a quick trip in and out. The App has not been working, so I went in. There was a line, but the cashier kept it moving. I realized why when it was my turn. In my opinion, she was tired, and you could see it in her demeanor and hear it in her voice. She was there to do a job, and that was it.
She was running people through like there was not going to be a tomorrow. Her facial expressions were that of someone going through something, and she wanted to get everyone out so she could go. Her voice was very gruff and had no emotion. I felt for her, but she still needed to show a little more Customer Service than she did. She was even "barking" to her fellow employees.
When my order was called, I had to let the person know that my order was to go. I know because I told the cashier when I ordered. Instead of an, "I'm sorry" or "I apologize, let me fix that for you," I felt that I was chastised for their error. I was told, "It says here, Eat in!" But it was said away from me, but I still heard. I plainly said, "I'm sorry, I did order it to go!" There was no acknowledgment, just my food being transferred to the To Go" boxes.
There was a full staff as you could see others running here and there. The store itself was pretty clean, but you could tell it was a busy day for all of them. I feel for them. Under the circumstances, they did a decent job. I work in a Customer Service business and sometimes, we have to put the way we feel aside to help our Customers. I in no way think a Customer is ALWAYS right, but I do think a little empathy goes a l9ng was especially when we ourselves are having a hard day. I will be back because I do understand this concern...
Atmosphere: 5
Food: 5
Service: 3
In-N-Out the door and less than 10 minutes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Twinkie, Hushpuppies, Popcorn Shrimp, 2 Piece Fish Dinner with Add a Piece, Fish & 2 Chicken, Hush Puppies Crab Cakes and Fish Fillet
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