One star for the mean-ness. They really don’t need to be this way. I have been picking up my coffee ordered through the app for almost 2 months now at drive-thru. This morning. I make one mistake and see my pick up for the counter and they could not give it to me at the drive-thru. On top of it, they kept me waiting at the counter and snickered at me while I waited. I explained to the person who gave me my coffee that I am there every single day (they do after all recognize me) but one situation where they could not make the switch for me while I’m on my way to work told me how they really feel about customer loyalty. Clearly they are mean people and don’t care—just like they probably won’t care about this negative review. I get that they are celebrating that their sales are high, but they should stop having an attitude about that because truly for them it’s all about location, location, location, and here with 3.5 stars and getting lower— believe me people will end up going to a different location and those employees may not be sitting on top with those high sales for very long — in a nutshell if one mistake on my part can turn them into jerks even after daily loyalty of their restaurant than one bad experience. I have with them can lead to a one star review. I’m sure there are many more out there who experienced this. My next correspondence will be to the corporate office.
Atmosphere: 3
Food: 2
Service: 1
Chad Megah
Food was greesey like the burger and bag was soaked with greese ... I used to work for McDonald's I know that this is unacceptable... please do better
Atmosphere: 4
Food: 1
Service: 3
Chl
For a hot springs Summer's Day walked into this McDonald's and the heaters on with nobody sitting there makes me wonder is that why nobody wants to eat inside plenty of your room but it's so hot in there!!!
Atmosphere: 1
Service: 1
Pierce Bruneau
McDonalds has been putting on onions when we're requesting no onion due to a light allergy
Atmosphere: 1
Food: 1
Service: 1
Jesse Trujillo
Not many McDonalds make food that looks like the commercials. The burgers were great, looked great, fries were fresh. A+
Atmosphere: 5
Food: 5
Service: 5
Ethan Staley
Orded 2 small shamrock shakes and an mini mcflurry and got 3 mini mcflurrys and i had to remind them to get my drink so they just stole $5 from me and there online support wouldn't do anything about it overall a bad location
Atmosphere: 2
Food: 1
Service: 1
Osly Abreu
Perfect service !!
Atmosphere: 5
Food: 5
Service: 5
Keith Combs
Nope, not food! Not stopping at any of them. But you do you.
mia clark
I ordered from the app for several people. I pulled into a lane to double check my order. I was missing one sandwich. I went back through the drive thru. The lady asked for my bag back. I gave it to her and she dug through my bag. No gloves. Her nasty fingers all over the fries. She dropped a mc double out of its wrapping. She just wrapped it up again. Disgusting!!!!! Girl, you handle money. I will never go back to this location. NOT SANITARY!!!!
Just ordered from here about 20 minutes ago through the drive through. Everything seemed right until I got home and my entire order was messed up. I was missing a sandwich and got another one of my sandwich’s replaced with a different order. Terrible.
Brady McCoy
Mixed feelings to say the least. The most convenient McD because it’s open 24hours, but every time I go, there’s some BS that happens. Last time I went, one of the drive through speakers wasn’t being spoken through so I was sitting there for 15 minutes while the people in the other line got their orders in. I didn’t mind that too much, but when I ordered the food, I checked the bag to make sure everything was good, and it was… until I opened my McCrispy with “no pickles” (Nothing BUT pickles). I ordered honey mustard with it too. I looked in, and saw no honey mustard but piles of their ranch. Seriously, if you’re gonna give me the wrong sauce, just don’t give me the one that makes me gag just thinking about it. Tonight I went back, and the food was finally good and fresh, but all of the cash they gave me back for change were halfway ripped in half. If you wanna gamble on convenience at the expense of possibly bad quality service and even worse quality food. Go for it.
Not to mention the Drive Thru homeless guy… if you know, you know.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: French Fries
Badshah Pakhtonyar
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Sandwich, Hamburger
logan butler
If you have more than one moble order they will make you go through the drive through line over and over for as many orders as you have per the “owners policy” as the employees stated. Worst McDonald’s ever
One star for the mean-ness. They really don’t need to be this way. I have been picking up my coffee ordered through the app for almost 2 months now at drive-thru. This morning. I make one mistake and see my pick up for the counter and they could not give it to me at the drive-thru. On top of it, they kept me waiting at the counter and snickered at me while I waited. I explained to the person who gave me my coffee that I am there every single day (they do after all recognize me) but one situation where they could not make the switch for me while I’m on my way to work told me how they really feel about customer loyalty. Clearly they are mean people and don’t care—just like they probably won’t care about this negative review. I get that they are celebrating that their sales are high, but they should stop having an attitude about that because truly for them it’s all about location, location, location, and here with 3.5 stars and getting lower— believe me people will end up going to a different location and those employees may not be sitting on top with those high sales for very long — in a nutshell if one mistake on my part can turn them into jerks even after daily loyalty of their restaurant than one bad experience. I have with them can lead to a one star review. I’m sure there are many more out there who experienced this. My next correspondence will be to the corporate office.
Atmosphere: 3
Food: 2
Service: 1
Food was greesey like the burger and bag was soaked with greese ... I used to work for McDonald's I know that this is unacceptable... please do better
Atmosphere: 4
Food: 1
Service: 3
For a hot springs Summer's Day walked into this McDonald's and the heaters on with nobody sitting there makes me wonder is that why nobody wants to eat inside plenty of your room but it's so hot in there!!!
Atmosphere: 1
Service: 1
McDonalds has been putting on onions when we're requesting no onion due to a light allergy
Atmosphere: 1
Food: 1
Service: 1
Not many McDonalds make food that looks like the commercials. The burgers were great, looked great, fries were fresh. A+
Atmosphere: 5
Food: 5
Service: 5
Orded 2 small shamrock shakes and an mini mcflurry and got 3 mini mcflurrys and i had to remind them to get my drink so they just stole $5 from me and there online support wouldn't do anything about it overall a bad location
Atmosphere: 2
Food: 1
Service: 1
Perfect service !!
Atmosphere: 5
Food: 5
Service: 5
Nope, not food! Not stopping at any of them. But you do you.
I ordered from the app for several people. I pulled into a lane to double check my order. I was missing one sandwich. I went back through the drive thru. The lady asked for my bag back. I gave it to her and she dug through my bag. No gloves. Her nasty fingers all over the fries. She dropped a mc double out of its wrapping. She just wrapped it up again. Disgusting!!!!! Girl, you handle money. I will never go back to this location. NOT SANITARY!!!!
Atmosphere: 1
Food: 1
Service: 1
They never asked what I'd wanted
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage, Hash Browns, Bacon Egg & Cheese Biscuit
Restaurantji Recommends
Oreo McFlurry!
Just ordered from here about 20 minutes ago through the drive through. Everything seemed right until I got home and my entire order was messed up. I was missing a sandwich and got another one of my sandwich’s replaced with a different order. Terrible.
Mixed feelings to say the least. The most convenient McD because it’s open 24hours, but every time I go, there’s some BS that happens. Last time I went, one of the drive through speakers wasn’t being spoken through so I was sitting there for 15 minutes while the people in the other line got their orders in. I didn’t mind that too much, but when I ordered the food, I checked the bag to make sure everything was good, and it was… until I opened my McCrispy with “no pickles” (Nothing BUT pickles). I ordered honey mustard with it too. I looked in, and saw no honey mustard but piles of their ranch. Seriously, if you’re gonna give me the wrong sauce, just don’t give me the one that makes me gag just thinking about it. Tonight I went back, and the food was finally good and fresh, but all of the cash they gave me back for change were halfway ripped in half. If you wanna gamble on convenience at the expense of possibly bad quality service and even worse quality food. Go for it.
Not to mention the Drive Thru homeless guy… if you know, you know.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: French Fries
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Sandwich, Hamburger
If you have more than one moble order they will make you go through the drive through line over and over for as many orders as you have per the “owners policy” as the employees stated. Worst McDonald’s ever
Atmosphere: 1
Food: 2
Service: 1
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