“I thought I posted, but I am posting again. Papa Johns on San Mateo has the best customer service. I was pleasantly surprised that the staff was Funny and friendly. The pizza was amazing and I want to thank Denise and Tim for the great service.“
“First off, let me just state that I don’t like eating pizza UNLESS it’s papa johns pizza.
That being said… I haven’t had papa johns since about 6 months ago, I like to consider it my cheat meal for myself once in a blue moon 😅 Tonight on November 2nd, 2025 I placed an order to pick up, and pay in cash (Love this feature by the way)
As I arrived, the place was clean, and was instantly greeted by a kind gentleman who said he upgraded my pizza order to a large with no charge! I then asked for extra garlic sauce and he hooked me up with that as well! (Usually it’s about a $1 or more for extra sauce) My order was still hot, and nicely prepared.
I know papa johns gets a bad rep sometimes, but coming from someone who doesn’t enjoy pizza as most americans do, I will always stay loyal to papa johns ❤️“
“This is Julie congratulating Nisha at Papa John's on Coors and Central she makes the best pizzas she's very welcoming if there's a bad mistake on our pizza she corrects it with no anger she always carries a smile I just want to thank you once again Papa John's and the workers for everything they do Nisha I will continue to go back as long as you're there thanks for always putting a smile on my face even when I have a bad day we love Papa John's“
“I was going to give a 1 star review because of a problem with a delivery order that was screwed up but the in-store staff provided exceptional Customer Service! KUDOS to Yasmine! She was phenomenal! And a big thank you to Jared for remaking the pizza and breadsticks! I was a GM for Papa Johns in the late 90’s and I would hire either one of these stelar employees to be a manager in a heartbeat! Especially because I walked in like a jerk face…I’m really sorry
UPDATE: Pizza and Breadsticks were phenomenal“
“Candace was, unfortunately, making the food all alone. She looked like she was keeping on top of things and my food was ready not a second later than the pickup time and she made my pizza very good! Thank you, papa John’s for hiring individuals like Candace! I will be back to this location!“
“Shout out to CHEF THOMAS for great customer service , its hard to find that these days! Dude definitely needs a promotion! He went above and beyond! Made the order correctly , I would highly recommend this store for pizza night! ! 🍕 🍕“