Received the most pleasurable customer service from Kayla today.. very professional and very helpful when it came to my needs
Atmosphere: 5
Food: 5
Service: 5
Veronica Garcia
Great service by a worker named kayla she was great friendly pizza was on point this is my new go to place for pizza there fast and the placecwas really clean
Atmosphere: 5
Food: 5
Service: 5
Nick Cordero
Candace was, unfortunately, making the food all alone. She looked like she was keeping on top of things and my food was ready not a second later than the pickup time and she made my pizza very good! Thank you, papa John’s for hiring individuals like Candace! I will be back to this location!
Atmosphere: 5
Food: 5
Service: 5
Jesse Gutierrez
Poorly made pizza hardly had any pepperoni or cheese will not be returning!👎🏼
Atmosphere: 1
Food: 1
Service: 2
Branden Chavez
Horrible service! Cussed at and was given all dough
Atmosphere: 1
Food: 1
Service: 1
Taiya Getman
I always ordered pizza in same location. Today, I called three time about pizza. They told me that they would delivery for me and they told me that the driver is on way to there and they never did Even worst, they hung up on me. They did refund money back. I do not appreciate their honesty. Even worst part that manager is not helpful and I am going to order another place
Atmosphere: 1
Food: 1
Service: 1
Christi Forbes
Ordered delivery, did not get everything in my order. The remaining quality is mediocre. Pretty disappointing not to receive everything I paid for.
Food: 4
Service: 2
Ryan Johnson
Placed at order for delivery from one of the local hotels. My order was fine but the driver dropped it at the front desk and left without calling to let me know they had delivered the order. Eventually the PapaTrack notified me the order was delivered so I went to the front desk where I found my order, now cold. The desk staff it had been sitting there about 15min. My room and cell phone numbers were clearly printed on the box. Not great that the order was dropped at the desk, but that is going to be done the driver needs to call and communicate that to the customer. That's part of completing the delivery.
Atmosphere: 3
Food: 4
Service: 1
Dustyn Sterling
I recently received my order, and I have to say there were some positive changes. The delivery team was very apologetic about previous issues and even brought extra brownies, which was a nice touch. It’s encouraging to see them taking customer feedback seriously.
However, while this last order was delivered perfectly, there were still some bumps along the way. I appreciate their efforts and I still love the food they offer. One ongoing issue is that, despite them mentioning there's an option to exclude the garlic cup from the pizza order in the app, it hasn't worked for me. I’m allergic to garlic, so I always have to call them to request no garlic, which is inconvenient. Overall, it's a decent experience, but there’s still room for improvement. 3 stars.
Atmosphere: 4
Food: 5
Service: 3
Ross Pearson
I haven’t had Papa Johns in a few years, but had a late night craving for some pizza, and I definitely made the right choice by ordering from Papa Johns, I ordered the Pepperoni Pizza with Hatch Green Chile, I also ordered Buffalo wings and a Papadia, I don’t understand all the negative reviews because this Pizza that I had was literally the best Pizza I’ve had since Chicago Pizza Kitchen, whoever is making this Pizza needs a raise 20 out of 5 stars! Thumbs 👍
Thomas and Tray absolutely hooked me up tonight. Exemplary customer service on their part. I will most definitely be making this my regular papa John’s from now on!!
Atmosphere: 5
Food: 5
Service: 5
DeJa Stone
This Location needs to hire. The cook is an elderly man that should be retired. The lady has zero sense of urgency nor helps the gentleman. I cannot understand how they are operating
Atmosphere: 1
Food: 1
Service: 1
Angel Michael
I’m not sure if their oven is broken or the employees are preparing things wrong, but these pizzas are not like other Papa John’s. The cheese is too thick and not melted, and the dough isn’t fluffy enough. Almost undercooked. This has been a repeat problem.
Received the most pleasurable customer service from Kayla today.. very professional and very helpful when it came to my needs
Atmosphere: 5
Food: 5
Service: 5
Great service by a worker named kayla she was great friendly pizza was on point this is my new go to place for pizza there fast and the placecwas really clean
Atmosphere: 5
Food: 5
Service: 5
Candace was, unfortunately, making the food all alone. She looked like she was keeping on top of things and my food was ready not a second later than the pickup time and she made my pizza very good! Thank you, papa John’s for hiring individuals like Candace! I will be back to this location!
Atmosphere: 5
Food: 5
Service: 5
Poorly made pizza hardly had any pepperoni or cheese will not be returning!👎🏼
Atmosphere: 1
Food: 1
Service: 2
Horrible service! Cussed at and was given all dough
Atmosphere: 1
Food: 1
Service: 1
I always ordered pizza in same location. Today, I called three time about pizza. They told me that they would delivery for me and they told me that the driver is on way to there and they never did Even worst, they hung up on me. They did refund money back. I do not appreciate their honesty. Even worst part that manager is not helpful and I am going to order another place
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery, did not get everything in my order. The remaining quality is mediocre. Pretty disappointing not to receive everything I paid for.
Food: 4
Service: 2
Placed at order for delivery from one of the local hotels. My order was fine but the driver dropped it at the front desk and left without calling to let me know they had delivered the order. Eventually the PapaTrack notified me the order was delivered so I went to the front desk where I found my order, now cold. The desk staff it had been sitting there about 15min. My room and cell phone numbers were clearly printed on the box. Not great that the order was dropped at the desk, but that is going to be done the driver needs to call and communicate that to the customer. That's part of completing the delivery.
Atmosphere: 3
Food: 4
Service: 1
I recently received my order, and I have to say there were some positive changes. The delivery team was very apologetic about previous issues and even brought extra brownies, which was a nice touch. It’s encouraging to see them taking customer feedback seriously.
However, while this last order was delivered perfectly, there were still some bumps along the way. I appreciate their efforts and I still love the food they offer. One ongoing issue is that, despite them mentioning there's an option to exclude the garlic cup from the pizza order in the app, it hasn't worked for me. I’m allergic to garlic, so I always have to call them to request no garlic, which is inconvenient. Overall, it's a decent experience, but there’s still room for improvement. 3 stars.
Atmosphere: 4
Food: 5
Service: 3
I haven’t had Papa Johns in a few years, but had a late night craving for some pizza, and I definitely made the right choice by ordering from Papa Johns, I ordered the Pepperoni Pizza with Hatch Green Chile, I also ordered Buffalo wings and a Papadia, I don’t understand all the negative reviews because this Pizza that I had was literally the best Pizza I’ve had since Chicago Pizza Kitchen, whoever is making this Pizza needs a raise 20 out of 5 stars! Thumbs 👍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Thomas and Tray absolutely hooked me up tonight. Exemplary customer service on their part. I will most definitely be making this my regular papa John’s from now on!!
Atmosphere: 5
Food: 5
Service: 5
This Location needs to hire. The cook is an elderly man that should be retired. The lady has zero sense of urgency nor helps the gentleman. I cannot understand how they are operating
Atmosphere: 1
Food: 1
Service: 1
I’m not sure if their oven is broken or the employees are preparing things wrong, but these pizzas are not like other Papa John’s. The cheese is too thick and not melted, and the dough isn’t fluffy enough. Almost undercooked. This has been a repeat problem.
Atmosphere: 1
Food: 1
Service: 1
Weird oval shape , no sauce !!
Kala was great and pizza amazing
Atmosphere: 5
Food: 5
Service: 5
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