Thanks sonic. Ordered a jumbo popcorn chicken. I got 3 pieces of chicken. WOW! Do not come here. Stay away, maybe they'll correct the service or maybe they'll just move on. Do better sonic....
Atmosphere: 1
Food: 1
Service: 3
Jennifer Ornelas
Left me sitting for 10 minutes at a booth has to go through the drive thru and the order wasn't right.
Atmosphere: 1
Food: 4
Service: 2
Miles Sklar
This sonic is way too getto for more then 1 star lol Only like 2 stalls/order boards work
Patrick Sanchez
My order was initially wrong, they made it right very quickly! Good job!
Food: 5
Service: 5
Lena Gonzales
I don’t leave reviews often but this was the absolute worst Sonic experience I have ever had. My boyfriend and I wanted to get something to drink and sweet treat for later in our evening but that did not happen. When we pulled up the drive-thru the worker was rude and took a while to even get our order. Once we got to the window they gave my boyfriend our order which was cheesecake master shake, M&M blast, a sprite and an ocean water. First off my boyfriend shake did not taste like a cheesecake it literally tastes like straight up cream cheese and some whip cream on top it was not sweet at all and was very sour. Second my M&M blast cup had a massive hole at the bottom and leaked all over my car, myself and my boyfriend it was a complete mess we had to toss it right away before even getting back in line due to it leaking absolutely everywhere in my car and us. When we got back in line which was less then 10 minutes we trying to explain our situation and asking if they could remake the blast and we did not mind paying for its again due to the fact that we did throw it away and didn’t have any proof that the cup was broken. We were met with a rude worker accusing us for wanting a free life cream and started to cuss at us when my boyfriend was again trying to explain the situation and even said we threw it away here at store in the trash cans and that we did not mind paying for another ice cream. We ended leaving the this sonic due the rudeness and lack of customer service that was given to us. I totally understand we all have our bad days and are tired but to start cussing and accusing your customers is absolutely not okay to do i myself have worked in customer service and so has my boyfriend and we both said we have never treated our customers like that… if I could give this sonic zero stars I most definitely would, I will be not back at this location again as I did not appreciate the employees and their attitudes.
Atmosphere: 1
Food: 1
Service: 1
Arika Baca
1 star because 2-3 employees for 20 spaces and 10 cars in the drive through obviously isn’t cutting it. Looks like a labor issue and not so much a customer service issue. Workers are people too and I don’t blame them for doing 1 persons job and not 5
Atmosphere: 4
Food: 5
Service: 1
Nathan Garcia
I drive up, immediately I’m greeted by this young man. Ask my name and walks inside to save my order is ready. Five minutes go by, 10 minutes go by. By then I ask another lady who just clocked in. If she can take a look. Her partner is still parked in the vehicle next to me. Literally gets all sorts of different items brought to him before my order. Mind you he has not even ordered food. Then 20 minutes go by. Nothing after I’ve already tried waiting for another individual to come to my car. 25 minutes later. I am finally able to get my three drinks that I ordered online with that young kid who asked me at the very beginning sitting down talking to some friends while on the clock. This place is a real joke.
The girl who actually helped me. Poor thing was having to pick up all the slack from what the other workers were doing. I had to call her over to my car mind you I may have been a little bit upset. But in no way shape or form did I take it out on her. I just asked where my items were. She went in to the restaurant. Almost immediately walked right out. With half melted slushes……so what’s the point even hiring these kids if they don’t want to work?
Atmosphere: 2
Food: 4
Service: 1
Nataliaa Martinez
This Sonic is so shitty they messed up on my order and my man’s order they brought us out cold food when we told them about the mess up didn’t want to fix it don’t go to this sonic they are gross and the workers are unprofessional
Atmosphere: 1
Food: 1
Service: 1
roger Ramirez
I love sonic but I don’t know why I keep coming back here same old shit , wait in line forever cold food always how hard is it to warm up food, ppl this is why you should make your kids stay in school,, please one day can I get hot tots
Awesome variaties, american food. Hot dogs and burgers
Atmosphere: 5
Food: 5
Service: 5
Kelly Peart
Ordered a double combo and a single combo to go and got home and had two sinles. Tried calling and they would not answe the phone
Atmosphere: 1
Food: 1
Service: 1
Erwin Maldonado
When you order online they don't read the order right they always mess it up pick up your order that you made online you cannot go to the stalls you have to go through the drive-thru even though they're packed they need better management always messing up on my order 😕
D M
So, the prices of the drinks are always different. They have way too many glitches with the computer.
Atmosphere: 5
Food: 5
Service: 4
Ceryne Valencia
I wanna give thanks to the ONLY TWO BOYS working today at approximately 2:30pm ish. With only them two working they made it fast and were very kind. Sonic do something about this, your employees deserve more love
BEST SOINC, BETTER THAN 98th
Atmosphere: 5
Food: 5
Service: 5
Thanks sonic. Ordered a jumbo popcorn chicken. I got 3 pieces of chicken. WOW! Do not come here. Stay away, maybe they'll correct the service or maybe they'll just move on. Do better sonic....
Atmosphere: 1
Food: 1
Service: 3
Left me sitting for 10 minutes at a booth has to go through the drive thru and the order wasn't right.
Atmosphere: 1
Food: 4
Service: 2
This sonic is way too getto for more then 1 star lol
Only like 2 stalls/order boards work
My order was initially wrong, they made it right very quickly! Good job!
Food: 5
Service: 5
I don’t leave reviews often but this was the absolute worst Sonic experience I have ever had. My boyfriend and I wanted to get something to drink and sweet treat for later in our evening but that did not happen. When we pulled up the drive-thru the worker was rude and took a while to even get our order. Once we got to the window they gave my boyfriend our order which was cheesecake master shake, M&M blast, a sprite and an ocean water. First off my boyfriend shake did not taste like a cheesecake it literally tastes like straight up cream cheese and some whip cream on top it was not sweet at all and was very sour. Second my M&M blast cup had a massive hole at the bottom and leaked all over my car, myself and my boyfriend it was a complete mess we had to toss it right away before even getting back in line due to it leaking absolutely everywhere in my car and us. When we got back in line which was less then 10 minutes we trying to explain our situation and asking if they could remake the blast and we did not mind paying for its again due to the fact that we did throw it away and didn’t have any proof that the cup was broken. We were met with a rude worker accusing us for wanting a free life cream and started to cuss at us when my boyfriend was again trying to explain the situation
and even said we threw it away here at store in the trash cans and that we did not mind paying for another ice cream. We ended leaving the this sonic due the rudeness and lack of customer service that was given to us. I totally understand we all have our bad days and are tired but to start cussing and accusing your customers is absolutely not okay to do i myself have worked in customer service and so has my boyfriend and we both said we have never treated our customers like that… if I could give this sonic zero stars I most definitely would, I will be not back at this location again as I did not appreciate the employees and their attitudes.
Atmosphere: 1
Food: 1
Service: 1
1 star because 2-3 employees for 20 spaces and 10 cars in the drive through obviously isn’t cutting it. Looks like a labor issue and not so much a customer service issue. Workers are people too and I don’t blame them for doing 1 persons job and not 5
Atmosphere: 4
Food: 5
Service: 1
I drive up, immediately I’m greeted by this young man. Ask my name and walks inside to save my order is ready. Five minutes go by, 10 minutes go by. By then I ask another lady who just clocked in. If she can take a look. Her partner is still parked in the vehicle next to me. Literally gets all sorts of different items brought to him before my order. Mind you he has not even ordered food. Then 20 minutes go by. Nothing after I’ve already tried waiting for another individual to come to my car. 25 minutes later. I am finally able to get my three drinks that I ordered online with that young kid who asked me at the very beginning sitting down talking to some friends while on the clock. This place is a real joke.
The girl who actually helped me. Poor thing was having to pick up all the slack from what the other workers were doing. I had to call her over to my car mind you I may have been a little bit upset. But in no way shape or form did I take it out on her. I just asked where my items were. She went in to the restaurant. Almost immediately walked right out. With half melted slushes……so what’s the point even hiring these kids if they don’t want to work?
Atmosphere: 2
Food: 4
Service: 1
This Sonic is so shitty they messed up on my order and my man’s order they brought us out cold food when we told them about the mess up didn’t want to fix it don’t go to this sonic they are gross and the workers are unprofessional
Atmosphere: 1
Food: 1
Service: 1
I love sonic but I don’t know why I keep coming back here same old shit , wait in line forever cold food always how hard is it to warm up food, ppl this is why you should make your kids stay in school,, please one day can I get hot tots
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Awesome variaties, american food. Hot dogs and burgers
Atmosphere: 5
Food: 5
Service: 5
Ordered a double combo and a single combo to go and got home and had two sinles. Tried calling and they would not answe the phone
Atmosphere: 1
Food: 1
Service: 1
When you order online they don't read the order right they always mess it up pick up your order that you made online you cannot go to the stalls you have to go through the drive-thru even though they're packed they need better management always messing up on my order 😕
So, the prices of the drinks are always different. They have way too many glitches with the computer.
Atmosphere: 5
Food: 5
Service: 4
I wanna give thanks to the ONLY TWO BOYS working today at approximately 2:30pm ish. With only them two working they made it fast and were very kind. Sonic do something about this, your employees deserve more love
Atmosphere: 5
Food: 5
Service: 5
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