As soon as I drove into the drive-thru I got up to order and the guy told me to hold on I said okay! 10 almost 15 minutes pass as I'm sitting there I started saying hello hello nobody answered! I then said hello again in 5 minutes later someone comes to take my order I told them that I wanted a chili cheese beef hot dog combo I asked for my food to be fresh I waited another 15 minutes or so to actually get my food and I was the only one in line! As I'm sitting there I noticed that they're in there flirting playing with each other not being professional at all no wonder my food came out cold it does not take a long time to make a hot dog chili and cheese and fries but I was running late to go back to work so I just got my food and I left I literally work one block away from you guys my food was cold my fries were warm but my hot dog was cold that doesn't make any sense instead of hiring people that are going to play and make you lose customers you should be hiring people that are about their business and trying to get customers what they actually pay for! I literally am tired of going to Sonic and getting the same treatment every single time my food is never fresh it's always long Waits and there was no one in front of me so that doesn't make any sense especially if I'm waiting for fresh food and I get cold food instead this is not acceptable!
Atmosphere: 1
Food: 1
Service: 1
Val Romero
I don't know if they stopped filtering the water but my slush tastes like a swimming pool and my wife got an Oreo shake that was mostly vanilla ice cream. This Sonic is terrible, I would definitely avoid it.
Atmosphere: 1
Food: 1
Service: 1
John Vick
Waited a long time for my online order .and look at the bottom bun of my supersonic bacon double cheeseburger I took no bite off of this bun this is how they served it out me. Completely un acceptable will not order from this location agin
Atmosphere: 3
Food: 3
Service: 2
Elizabeth Anderson
The Sonic is ridiculous every time we go here it's something new. Last month every time we pulled up they were closed yet the employee was outside smoking a cigarette next to their car(an older mustang)this was around 8 AM Today My husband pulls u. They take his order and send him to the windows just to inform him that management just notified the employee that all of the ovens and fryers were still off. It's 8:00 in the morning and I'm not sure what's going on at this Sonic but they need to get their things together
Atmosphere: 1
Food: 1
Service: 1
Lorraine “BabyLove Burquena” Jimenez
My drink i got was not made good at all
Zachary Angell
20 mins for 2 drinks, no matter how busy (which from what I could see was not very) is not the way
Atmosphere: 2
Food: 3
Service: 2
Jason DelMargo
Had us waiting for 30 min for an online order that wasn’t even correct. Worst service and food, do yourself a favor and don’t get you or your family sick by eating here!
Atmosphere: 1
Food: 1
Service: 1
Jake Sanchez
Pulled up to the drive thru and the menu wasn't lit up at 8:40pm. I tried to order the Sonic smasher burger and they didn't know what that was. I said never mind and they start talking trash to me. That's unfortunate since they are usually good!
Service: 1
joe lucero
Worst experience and customer service ever!!! How in the world does it take 45 minutes for 3 drinks and mozzarella sticks!?
Atmosphere: 1
Food: 3
Service: 1
Nicole Hambrick
I've been to 2 other Sonics in the area and they both got our drink orders wrong. I finally decided to try this spot and it did not disappoint!! They went above and beyond with my specialty drinks I ordered and never mess up a meal. Definitely will be going here from now on.
They need older mature employees. Too many kids. With attitude like no other.
Atmosphere: 1
Food: 1
Service: 1
gohunting13
Horrible all the way around bad customer service even to call and complain about the bad customer service. Better places everywhere
Atmosphere: 1
Food: 1
Service: 1
Luis Carrillo
This sonic should be closed staff rude I will definitely contact HR and I have video of service and would like report it
Parking: Bad
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cherry Slush
Mela Love
This is the worst sonic they have such crappy attitudes we ordered 2 drinks and they were basically sprites with a hint of cherry and ocean water and for 2 drinks it was a 15 min wait only 1 car was ahead of us. It seems like they need new management because they don't seem to give a crap
Atmosphere: 1
Food: 1
Service: 1
Bernie Gallegos
Twice I have gone to this store and they always get the order wrong and the management is always rude. You are a lot better off going to the Sonic on Central, there you get good food and friendly and professional service.
As soon as I drove into the drive-thru I got up to order and the guy told me to hold on I said okay! 10 almost 15 minutes pass as I'm sitting there I started saying hello hello nobody answered! I then said hello again in 5 minutes later someone comes to take my order I told them that I wanted a chili cheese beef hot dog combo I asked for my food to be fresh I waited another 15 minutes or so to actually get my food and I was the only one in line! As I'm sitting there I noticed that they're in there flirting playing with each other not being professional at all no wonder my food came out cold it does not take a long time to make a hot dog chili and cheese and fries but I was running late to go back to work so I just got my food and I left I literally work one block away from you guys my food was cold my fries were warm but my hot dog was cold that doesn't make any sense instead of hiring people that are going to play and make you lose customers you should be hiring people that are about their business and trying to get customers what they actually pay for! I literally am tired of going to Sonic and getting the same treatment every single time my food is never fresh it's always long Waits and there was no one in front of me so that doesn't make any sense especially if I'm waiting for fresh food and I get cold food instead this is not acceptable!
Atmosphere: 1
Food: 1
Service: 1
I don't know if they stopped filtering the water but my slush tastes like a swimming pool and my wife got an Oreo shake that was mostly vanilla ice cream. This Sonic is terrible, I would definitely avoid it.
Atmosphere: 1
Food: 1
Service: 1
Waited a long time for my online order .and look at the bottom bun of my supersonic bacon double cheeseburger I took no bite off of this bun this is how they served it out me. Completely un acceptable will not order from this location agin
Atmosphere: 3
Food: 3
Service: 2
The Sonic is ridiculous every time we go here it's something new. Last month every time we pulled up they were closed yet the employee was outside smoking a cigarette next to their car(an older mustang)this was around 8 AM
Today My husband pulls u. They take his order and send him to the windows just to inform him that management just notified the employee that all of the ovens and fryers were still off.
It's 8:00 in the morning and I'm not sure what's going on at this Sonic but they need to get their things together
Atmosphere: 1
Food: 1
Service: 1
My drink i got was not made good at all
20 mins for 2 drinks, no matter how busy (which from what I could see was not very) is not the way
Atmosphere: 2
Food: 3
Service: 2
Had us waiting for 30 min for an online order that wasn’t even correct. Worst service and food, do yourself a favor and don’t get you or your family sick by eating here!
Atmosphere: 1
Food: 1
Service: 1
Pulled up to the drive thru and the menu wasn't lit up at 8:40pm. I tried to order the Sonic smasher burger and they didn't know what that was. I said never mind and they start talking trash to me. That's unfortunate since they are usually good!
Service: 1
Worst experience and customer service ever!!! How in the world does it take 45 minutes for 3 drinks and mozzarella sticks!?
Atmosphere: 1
Food: 3
Service: 1
I've been to 2 other Sonics in the area and they both got our drink orders wrong. I finally decided to try this spot and it did not disappoint!! They went above and beyond with my specialty drinks I ordered and never mess up a meal. Definitely will be going here from now on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cherry Slush
Restaurantji Recommends
They need older mature employees. Too many kids. With attitude like no other.
Atmosphere: 1
Food: 1
Service: 1
Horrible all the way around bad customer service even to call and complain about the bad customer service. Better places everywhere
Atmosphere: 1
Food: 1
Service: 1
This sonic should be closed staff rude I will definitely contact HR and I have video of service and would like report it
Parking: Bad
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cherry Slush
This is the worst sonic they have such crappy attitudes we ordered 2 drinks and they were basically sprites with a hint of cherry and ocean water and for 2 drinks it was a 15 min wait only 1 car was ahead of us. It seems like they need new management because they don't seem to give a crap
Atmosphere: 1
Food: 1
Service: 1
Twice I have gone to this store and they always get the order wrong and the management is always rude. You are a lot better off going to the Sonic on Central, there you get good food and friendly and professional service.
Atmosphere: 1
Food: 2
Service: 1
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