I will not be going to ANY Starbucks locations every again, until they change their new recently added bathroom policy: My morning routine has always consisted of going to this Starbucks location, sitting down with my drink, and studying, when I finish my drink, I go up and purchase a drink from the workers. This has been my routine forever. Today, March 21st 11:20, I had been studying and went up to ask for the bathroom code. The female worker informed me she would not give me the code unless I purchase something. I was astonished, I come here often, and have contributed quite a lot to Starbucks. She was adamant about this, and then I asked for the manager he also likewise informed me of this. I said I would not go to Starbucks anymore and provide my business to them anymore if they wouldn't be courteous. I drink and buy from them all THE TIME. The mistreatment I received today has made me determine that I will no longer be a customer of Starbucks. It is absolutely ridiculous that this is a new policy, I could understand if the person comes in and is studying but is not a regular customer who comes in all the time I can understand. I could also likewise understand that if it was implemented to mainly affect like homeless people in the city I also understand. But I am neither of these.
I am no longer associating with Starbucks. - crown
Service: 1
Oscar Lopez
Im a regular and I love everything about this place. Fast service too for the amount of traffic that comes through!
Atmosphere: 5
Food: 5
Service: 5
Regina Sena
One of the worst experiences I have had a Starbucks. I should have gone to Dutch Brothers instead. Rachel the manager has no people skills. I ordered a hot drink. Very clearly the young lady repeated my order. When I arrived at the window and paid she attempted to hand me a cold drink. I cordially apologized and rejected the drink repeating my order. The young lady had the audacity to argue with me saying they do not make that particular drink hot. Then proceeded to scold me saying I should have asked for it hot if thats what I wanted. This little girl in a full sized body continued to attempt to get a rise out of me. I kindly repeated myself and asked her to go back and fix it. Then much to my surprise the manager Rachel came to the window and attempted to argue with me while saying sorry. š I told her to please just turn around and go fix it. After a few more rude comments she turned around and complied. Another worker brought my drink. Come on Starbucks!! You all need to bring it down a few notches and try some humility.
Atmosphere: 1
Food: 1
Service: 1
Celina Blanco
Usually Starbucks will remake your drink if it's made wrong my cappuccino was really weak I asked for a remake and the girl at the window was nice about it but the manager Bonnet actually came and scolded me through the window about how I should order it with another shot. When I told him I get them all the time and showed him multiple empty cups in my car he said well I personally watched them make it and walked off. How he made manager is beyond me. Do better Starbucks!
Atmosphere: 1
Food: 1
Service: 1
Landon Fleming
Was one of the best locations in town. Over the past few months their standards have really dropped.
Atmosphere: 4
Food: 2
Service: 3
Alicia Longerbeam
Cashier forgot to add suger in my coffee. Coffee was too strong for me. Also was kinda rude to my dog. I know my dog was barking but that what dogs do. At least be respectful.
Atmosphere: 3
Food: 4
Service: 2
Hagan Dalton
Pike Place Blend and Caffe Mocha!
Suzy Rice
Friendly helpful staff. Good coffee and cake.
Atmosphere: 4
Food: 5
Service: 5
Braxton Martinez
Worst experience Iāve ever had. The baristaās all had attitudes with me and I gave them the benefit of the doubt and tipped them still because I know how the customer service industry is but they still where so rude to me.
Atmosphere: 1
Food: 1
Service: 1
Brooke Martinez
Worst service Iāve had here at this location! As a starbies lover myself I went for a late night drink and could not get my order right! The lady with short black hair and glasses needs custom service classes. Wouldāve taken my business elsewhere were if I could. š„²
I visited this location and approached an employee named Sam, who was at the window, I ask a question about the cups. Unfortunately, Sam responded in a rude manner, advising me to wait next time not even saying at least a hello. Her response could have been more courteous, and her demeanor, including an unpleasant facial expression, made me feel unwelcome. As a result, I decided not to proceed with my purchase.
Service: 1
Megan Miner
Extremely rude employee. This is the second interaction Iāve had with her and she was rude and unwelcoming. Wouldnāt recomened.
Atmosphere: 1
Food: 4
Service: 1
Stefanos Yeazus
Good environment to meet and talk with a friend.
Atmosphere: 4
Triva Thomas
Food is delicious. Services are great. Staff are friendly.
I been to multiple starbucks and this by far is the worst . The shift leader Sam with the ginger hair is so rude .She made my drink wrong when i asked her politely if she could remake it she had an attitude was snobby the whole time .
I will not be going to ANY Starbucks locations every again, until they change their new recently added bathroom policy:
My morning routine has always consisted of going to this Starbucks location, sitting down with my drink, and studying, when I finish my drink, I go up and purchase a drink from the workers. This has been my routine forever.
Today, March 21st 11:20, I had been studying and went up to ask for the bathroom code. The female worker informed me she would not give me the code unless I purchase something.
I was astonished, I come here often, and have contributed quite a lot to Starbucks.
She was adamant about this, and then I asked for the manager he also likewise informed me of this.
I said I would not go to Starbucks anymore and provide my business to them anymore if they wouldn't be courteous. I drink and buy from them all THE TIME.
The mistreatment I received today has made me determine that I will no longer be a customer of Starbucks.
It is absolutely ridiculous that this is a new policy, I could understand if the person comes in and is studying but is not a regular customer who comes in all the time I can understand.
I could also likewise understand that if it was implemented to mainly affect like homeless people in the city I also understand.
But I am neither of these.
I am no longer associating with Starbucks.
- crown
Service: 1
Im a regular and I love everything about this place. Fast service too for the amount of traffic that comes through!
Atmosphere: 5
Food: 5
Service: 5
One of the worst experiences I have had a Starbucks. I should have gone to Dutch Brothers instead. Rachel the manager has no people skills. I ordered a hot drink. Very clearly the young lady repeated my order. When I arrived at the window and paid she attempted to hand me a cold drink. I cordially apologized and rejected the drink repeating my order. The young lady had the audacity to argue with me saying they do not make that particular drink hot. Then proceeded to scold me saying I should have asked for it hot if thats what I wanted. This little girl in a full sized body continued to attempt to get a rise out of me. I kindly repeated myself and asked her to go back and fix it. Then much to my surprise the manager Rachel came to the window and attempted to argue with me while saying sorry. š I told her to please just turn around and go fix it. After a few more rude comments she turned around and complied. Another worker brought my drink. Come on Starbucks!! You all need to bring it down a few notches and try some humility.
Atmosphere: 1
Food: 1
Service: 1
Usually Starbucks will remake your drink if it's made wrong my cappuccino was really weak I asked for a remake and the girl at the window was nice about it but the manager Bonnet actually came and scolded me through the window about how I should order it with another shot. When I told him I get them all the time and showed him multiple empty cups in my car he said well I personally watched them make it and walked off. How he made manager is beyond me. Do better Starbucks!
Atmosphere: 1
Food: 1
Service: 1
Was one of the best locations in town. Over the past few months their standards have really dropped.
Atmosphere: 4
Food: 2
Service: 3
Cashier forgot to add suger in my coffee. Coffee was too strong for me. Also was kinda rude to my dog. I know my dog was barking but that what dogs do. At least be respectful.
Atmosphere: 3
Food: 4
Service: 2
Pike Place Blend and Caffe Mocha!
Friendly helpful staff. Good coffee and cake.
Atmosphere: 4
Food: 5
Service: 5
Worst experience Iāve ever had. The baristaās all had attitudes with me and I gave them the benefit of the doubt and tipped them still because I know how the customer service industry is but they still where so rude to me.
Atmosphere: 1
Food: 1
Service: 1
Worst service Iāve had here at this location! As a starbies lover myself I went for a late night drink and could not get my order right! The lady with short black hair and glasses needs custom service classes. Wouldāve taken my business elsewhere were if I could. š„²
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I visited this location and approached an employee named Sam, who was at the window, I ask a question about the cups. Unfortunately, Sam responded in a rude manner, advising me to wait next time not even saying at least a hello. Her response could have been more courteous, and her demeanor, including an unpleasant facial expression, made me feel unwelcome. As a result, I decided not to proceed with my purchase.
Service: 1
Extremely rude employee. This is the second interaction Iāve had with her and she was rude and unwelcoming. Wouldnāt recomened.
Atmosphere: 1
Food: 4
Service: 1
Good environment to meet and talk with a friend.
Atmosphere: 4
Food is delicious. Services are great. Staff are friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Cake, Croissant, Butter Croissant, Everything Bagel, Double Chocolate Brownie, Dragon Drink Splash of Coconut Milk
I been to multiple starbucks and this by far is the worst . The shift leader Sam with the ginger hair is so rude .She made my drink wrong when i asked her politely if she could remake it she had an attitude was snobby the whole time .
Atmosphere: 1
Food: 1
Service: 1
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