Very rude lady in the morning, making it seem like she was out of everything and not friendly at all I wonder that’s why there always empty in that location.
domino_uso684
Order online all the time. However, they never get my order right. Ive managed subway before, poor management and sandwich artists here. Bread is never proofed to the appropriate size (i know), the bread is hard most of the time, i know fresh from a day or two. Meats never right. I know what goes into each sandwich. Just disappointing. When complaining, nothing is ever addressed or changed. Sadly, it's the closest one to me, but just wanna address how horrible experiences been.
Kat
Don't bring your little ones here with chicken nuggets. They'll kick you out while your ordering to be a paying customer. Been going here for years, walked in and sat my under 5 year old Littles one down with chicken nuggets. Started to order and the Manager of all people walked out and told me our kids can't have outside food. I messaged subway they said thats not a rule and the Subway on Southern happily let us order food while my babies ate chicken nuggets. As a previous assistant manager for Subway and a Long time customer, im very disappointed with the way this subways gone down hill and has such horrid customer service.
Tristen Caskey
For some reason this subway is still in business.
I've gone here multiple times and each time it's like it's worse. They never have things. I reached in the cooler to get my kids drink and all the milks & apple sauces were expired. ( not being dramatic )
There was a new girl who did not know what she was doing ( totally fine not her fault ) but no one was helping her. Or teaching her.
Breads are always hard. They are always out of multiple things.
This store needs a reliable manager who can train properly and keep things in the store clean
Nicolette
Just don't eat here. I ordered Italian herbs and cheese and double checked the receipt. They gave me plain white bread and it was probably the stalest bread in the whole cabinet you could almost break your jaw.
Ty Follis
Ordered ahead online, showed up 20 minutes later about 3 minutes after the app said my order was done. Showed up and the girl hadn’t even started mine or this other guys order even though the store was dead. Sandwiches were also messily made and falling apart because now she’s rushing to catch up as more people show up.
Taylor
Put in an online order over 25 minutes before arriving and it still hadn't even been started. Watched as the line grew and the store wasn't even busy before we got there. Also the subway website doesn't work.
Jonathan Garcia
Order my food upon presenting my coupon which states no restrictions on which footlong the employee falsely claimed that coupon States it does not apply for a certain sandwiches nowhere on the coupon does it say so went to another Subway and coupon was gladly accepted for the same sandwich. All that on top of their not being chicken nor roast beef available. Avoid this location at all costs. Really bad service and lack of menu items
Patty S
I mobile ordered a FL Titan Turkey. It's supposed to have 33% more meat and cheese but did not. I literally had a half of a slice of cheese on one half of my sandwich. The onions were large chunks. The lettuce was either huge or what was shredded was dark and wilted. I asked for less onion but got a ton. I asked for the inside of the bread to be pulled out, it was not! The bread was hard and dry. The bacon I added was not cooked. I also had ordered Curbside pick-up. No one brought the order out, I had to go in to get it. There was only 1 person at the counter. Drink cooler was empty, limited Chip options and most fountain drink options were empty or out of order. SO NOT IMPRESSED!!
Brittney
Did a curbside order, but went in for it since no one came out. I got a toasted sandwich but it was ice cold. Asked for extra tomato and light onion but that must've gotten switched and the onion is chunks not slices. My meal came with a drink but the cooler was empty and half of the fountain drinks are out of order. Only starry, Mt dew, or Pepsi is available. Only 1 person was working at the bar.
Terrible customer service. They only had one worker. Many customers left mid line because the girl working is very slow and has an attitude. I got a large cup and filled it with Dr.Pepper. The dr pepper tasted like straight chemicals. I told the worker that the drink doesn’t taste right and she just blankly stared at me. I told her to come try it for herself. She ignored me. I tossed my cup and kindly asked if I can grab another one and yet again she doesn’t acknowledge anything. Doesn’t even bother looking at me. This location is hands down the WORST subway. DO NOT COME HERE!!!
J C
Ingredients out of stock, no ability to provide refunds until the “district manager” comes in. Employee also rude about the situation.
yvonne mangrum-spicer
Help did not wash hands before putting on gloves (a few weeks ago). Today my online order was missing my beverage, which was listed on my receipt. Bag had grease marks on it (presentation, presentation!).
Kay W
The Italian (white) bread was so dried out it crumbled when I tried to eat it. Subway bread is supposed to be fresh.
Ribbon
Every single time, I order DoorDash from this subway, it is, in some way messed up to where I can’t even eat it and I’m only assuming it’s because of my inability to tip due to it not being an option on DD and if I could, I would. So if this is you, congratulations, you’re succeeding because I had to throw my food away and waste my money but I get it, you work decently for tips. Don’t get me wrong. My first job was at a subway in Mississippi and I worked 7 days a week, 8-10 hours a day for 8$/hr and nobody would tip and I dealt with awful and entitled costumers 24/7. Worst job experience I’ve had so far. I did what you’re doing, (unless this is just how you are in general) I would be petty and mess up online orders on purpose if I didn’t see a tip on them. Karma for me now, I guess. However, we are not the same. I worked for 8$/hr while you work for 12$/hr in NM and most likely are getting better tips than I ever did bc this is a different world over here than over there in the South. I did the same amount of work you are doing but for 4$ less. Just remember, it could be so much worse. 👍
Very rude lady in the morning, making it seem like she was out of everything and not friendly at all I wonder that’s why there always empty in that location.
Order online all the time. However, they never get my order right. Ive managed subway before, poor management and sandwich artists here. Bread is never proofed to the appropriate size (i know), the bread is hard most of the time, i know fresh from a day or two. Meats never right. I know what goes into each sandwich. Just disappointing. When complaining, nothing is ever addressed or changed. Sadly, it's the closest one to me, but just wanna address how horrible experiences been.
Don't bring your little ones here with chicken nuggets. They'll kick you out while your ordering to be a paying customer. Been going here for years, walked in and sat my under 5 year old Littles one down with chicken nuggets. Started to order and the Manager of all people walked out and told me our kids can't have outside food. I messaged subway they said thats not a rule and the Subway on Southern happily let us order food while my babies ate chicken nuggets. As a previous assistant manager for Subway and a Long time customer, im very disappointed with the way this subways gone down hill and has such horrid customer service.
For some reason this subway is still in business.
I've gone here multiple times and each time it's like it's worse. They never have things. I reached in the cooler to get my kids drink and all the milks & apple sauces were expired. ( not being dramatic )
There was a new girl who did not know what she was doing ( totally fine not her fault ) but no one was helping her. Or teaching her.
Breads are always hard. They are always out of multiple things.
This store needs a reliable manager who can train properly and keep things in the store clean
Just don't eat here. I ordered Italian herbs and cheese and double checked the receipt. They gave me plain white bread and it was probably the stalest bread in the whole cabinet you could almost break your jaw.
Ordered ahead online, showed up 20 minutes later about 3 minutes after the app said my order was done. Showed up and the girl hadn’t even started mine or this other guys order even though the store was dead.
Sandwiches were also messily made and falling apart because now she’s rushing to catch up as more people show up.
Put in an online order over 25 minutes before arriving and it still hadn't even been started. Watched as the line grew and the store wasn't even busy before we got there. Also the subway website doesn't work.
Order my food upon presenting my coupon which states no restrictions on which footlong the employee falsely claimed that coupon States it does not apply for a certain sandwiches nowhere on the coupon does it say so went to another Subway and coupon was gladly accepted for the same sandwich. All that on top of their not being chicken nor roast beef available. Avoid this location at all costs. Really bad service and lack of menu items
I mobile ordered a FL Titan Turkey. It's supposed to have 33% more meat and cheese but did not. I literally had a half of a slice of cheese on one half of my sandwich. The onions were large chunks. The lettuce was either huge or what was shredded was dark and wilted. I asked for less onion but got a ton. I asked for the inside of the bread to be pulled out, it was not! The bread was hard and dry. The bacon I added was not cooked. I also had ordered Curbside pick-up. No one brought the order out, I had to go in to get it. There was only 1 person at the counter. Drink cooler was empty, limited Chip options and most fountain drink options were empty or out of order. SO NOT IMPRESSED!!
Did a curbside order, but went in for it since no one came out. I got a toasted sandwich but it was ice cold. Asked for extra tomato and light onion but that must've gotten switched and the onion is chunks not slices. My meal came with a drink but the cooler was empty and half of the fountain drinks are out of order. Only starry, Mt dew, or Pepsi is available. Only 1 person was working at the bar.
Restaurantji Recommends
Terrible customer service. They only had one worker. Many customers left mid line because the girl working is very slow and has an attitude. I got a large cup and filled it with Dr.Pepper. The dr pepper tasted like straight chemicals. I told the worker that the drink doesn’t taste right and she just blankly stared at me. I told her to come try it for herself. She ignored me. I tossed my cup and kindly asked if I can grab another one and yet again she doesn’t acknowledge anything. Doesn’t even bother looking at me. This location is hands down the WORST subway. DO NOT COME HERE!!!
Ingredients out of stock, no ability to provide refunds until the “district manager” comes in. Employee also rude about the situation.
Help did not wash hands before putting on gloves (a few weeks ago). Today my online order was missing my beverage, which was listed on my receipt. Bag had grease marks on it (presentation, presentation!).
The Italian (white) bread was so dried out it crumbled when I tried to eat it. Subway bread is supposed to be fresh.
Every single time, I order DoorDash from this subway, it is, in some way messed up to where I can’t even eat it and I’m only assuming it’s because of my inability to tip due to it not being an option on DD and if I could, I would. So if this is you, congratulations, you’re succeeding because I had to throw my food away and waste my money but I get it, you work decently for tips.
Don’t get me wrong. My first job was at a subway in Mississippi and I worked 7 days a week, 8-10 hours a day for 8$/hr and nobody would tip and I dealt with awful and entitled costumers 24/7. Worst job experience I’ve had so far. I did what you’re doing, (unless this is just how you are in general) I would be petty and mess up online orders on purpose if I didn’t see a tip on them. Karma for me now, I guess.
However, we are not the same. I worked for 8$/hr while you work for 12$/hr in NM and most likely are getting better tips than I ever did bc this is a different world over here than over there in the South. I did the same amount of work you are doing but for 4$ less. Just remember, it could be so much worse. 👍
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