Ivan the manager on Rio grande and Matthew is the best manager they have the cleaner store the food is fresh come to them come to them they are the best
Atmosphere: 5
Food: 5
Service: 5
Eppie Leyba
I have been coming here for a while to this store and it has gotten better now under the new manager, Ivan the food was good. He was very helpful and polite. I will definitely tell my friends and have them come to this location
Atmosphere: 5
Food: 5
Service: 5
Lisa Harris
The service at this location is dismal. I walked in tonight and didnât notice the door hadnât shut behind me. After I entered, the male employee stomped behind me and briskly shut the door as I was walking towards the counter. I gave him the benefit of the doubt thinking the door mightâve closed hard due to the wind so I apologized. He didnât acknowledge my apology and proceeded to be quite curt as I was ordering. Whatever, things happen. At this point I wasnât that bothered. I then get to the drink station and asked the girl for tea (the station was empty like they had taken the canister back to fill it) to which she replied âNo.â Seriously, thatâs all she said before walking away. I donât drink soda so my only option was lemonade or water which I wouldnât have ordered if I had known those limited options before checking out.
The mood was tense and unwelcoming while I ate as the two employees were clearly trying to have a private conversation they didnât appreciate me there for. I was doing my best to mind my own business, but at the same time I was hungry and didnât want to eat in the car. Plus, I was hurrying through my dinner so I could leave them to whatever it was they needed privacy to discuss. After my hurried meal, I went back to the counter to order take-away for my son. As I stated earlier, those two were in a serious conversation but it didnât warrant her looking up at me like âWhat do you want?â She then rolled her eyes before starting the order. I honestly shouldâve just left at that point but for some reason I didnât. While paying I realized that she had been cleaning earlier and I didnât notice her change gloves before making the sandwich. I asked just to double-check because this girl was legitimately distracted by the conversation I interrupted when I walked up. She proceeded to respond very rudely so I just paid and threw the sandwich away at home because I seriously do not think she had changed those gloves.
If the manager happens to read this check your cameras for the recording on Sunday August 10th around 5:45 PM. I don't think your employee changed her gloves after she emptied the trash before making my sandwich.
Atmosphere: 1
Food: 3
Service: 1
david bancroft
The employee you help me here was extremely helpful and on point he deserves a raise
Atmosphere: 3
Food: 4
Service: 5
Jone Martha
Management sucks. Employee by the name of Antonio has poor customer service. Every time I come to this location and I order a sub seems like this employee has an attitude problem towards staff and customers. Not coming back for a long time.
Atmosphere: 1
Food: 2
Service: 1
Justin Garcia
I got a Black Forest ham, egg and cheese flatbread sandwich that was pretty good. The menu has changed quite a bit since the last time I went to a Subway
Jazzmine St. James
Close to my house and always fresh food and Great service!!! Never Disappoints!!! Thanks John for your wonderful customer service and excellent sub!! More than worth it!! And thatâs hard to find these days!
Atmosphere: 1
Food: 1
Service: 1
Cheryl Montoya
I absolutely love this subway. Itâs definitely my favorite and Iâm glad itâs so close to work. The service is always great. The manager and his employees are always so helpful and professional. Today for example, I had to do a DoorDash order and I messed it up, I called them and they were able to fix it before the dasher arrived. I appreciate such great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Jeremy Paulos
Clean great place workers are on point so satisfied
I ordered a takeout for a party â the 5 subways cut in 1/3rds. They wrapped each one up and labeled them. It worked out perfectly. Great service. I so appreciated their attention to detail. I recommend this order for parties!!
Atmosphere: 5
Food: 5
Service: 5
Eric Buck
Lijitsu
Chris Gallegos
Employees not wearing hair nets with curly hair , had hair in my sandwich
Atmosphere: 1
Food: 1
Service: 1
J Vigil
Very poor customer service!!!
Atmosphere: 1
Food: 1
Service: 1
Angelique Gallegos
Food is always great, very nice employees, clean dining area excellent customer service! Highly recommend it here!
Kid-friendliness: Has great options of whole milk and apple juice staff are polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub, The Ultimate B M T
Best one in town all around!đ€đ»
Atmosphere: 5
Food: 5
Service: 5
Ivan the manager on Rio grande and Matthew is the best manager they have the cleaner store the food is fresh come to them come to them they are the best
Atmosphere: 5
Food: 5
Service: 5
I have been coming here for a while to this store and it has gotten better now under the new manager, Ivan the food was good. He was very helpful and polite. I will definitely tell my friends and have them come to this location
Atmosphere: 5
Food: 5
Service: 5
The service at this location is dismal. I walked in tonight and didnât notice the door hadnât shut behind me. After I entered, the male employee stomped behind me and briskly shut the door as I was walking towards the counter. I gave him the benefit of the doubt thinking the door mightâve closed hard due to the wind so I apologized. He didnât acknowledge my apology and proceeded to be quite curt as I was ordering. Whatever, things happen. At this point I wasnât that bothered. I then get to the drink station and asked the girl for tea (the station was empty like they had taken the canister back to fill it) to which she replied âNo.â Seriously, thatâs all she said before walking away. I donât drink soda so my only option was lemonade or water which I wouldnât have ordered if I had known those limited options before checking out.
The mood was tense and unwelcoming while I ate as the two employees were clearly trying to have a private conversation they didnât appreciate me there for. I was doing my best to mind my own business, but at the same time I was hungry and didnât want to eat in the car. Plus, I was hurrying through my dinner so I could leave them to whatever it was they needed privacy to discuss.
After my hurried meal, I went back to the counter to order take-away for my son. As I stated earlier, those two were in a serious conversation but it didnât warrant her looking up at me like âWhat do you want?â She then rolled her eyes before starting the order. I honestly shouldâve just left at that point but for some reason I didnât. While paying I realized that she had been cleaning earlier and I didnât notice her change gloves before making the sandwich. I asked just to double-check because this girl was legitimately distracted by the conversation I interrupted when I walked up. She proceeded to respond very rudely so I just paid and threw the sandwich away at home because I seriously do not think she had changed those gloves.
If the manager happens to read this check your cameras for the recording on Sunday August 10th around 5:45 PM. I don't think your employee changed her gloves after she emptied the trash before making my sandwich.
Atmosphere: 1
Food: 3
Service: 1
The employee you help me here was extremely helpful and on point he deserves a raise
Atmosphere: 3
Food: 4
Service: 5
Management sucks. Employee by the name of Antonio has poor customer service. Every time I come to this location and I order a sub seems like this employee has an attitude problem towards staff and customers. Not coming back for a long time.
Atmosphere: 1
Food: 2
Service: 1
I got a Black Forest ham, egg and cheese flatbread sandwich that was pretty good. The menu has changed quite a bit since the last time I went to a Subway
Close to my house and always fresh food and Great service!!! Never Disappoints!!! Thanks John for your wonderful customer service and excellent sub!! More than worth it!! And thatâs hard to find these days!
Atmosphere: 1
Food: 1
Service: 1
I absolutely love this subway. Itâs definitely my favorite and Iâm glad itâs so close to work. The service is always great. The manager and his employees are always so helpful and professional. Today for example, I had to do a DoorDash order and I messed it up, I called them and they were able to fix it before the dasher arrived. I appreciate such great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Clean great place workers are on point so satisfied
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T
Restaurantji Recommends
I ordered a takeout for a party â the 5 subways cut in 1/3rds. They wrapped each one up and labeled them. It worked out perfectly. Great service. I so appreciated their attention to detail. I recommend this order for parties!!
Atmosphere: 5
Food: 5
Service: 5
Lijitsu
Employees not wearing hair nets with curly hair , had hair in my sandwich
Atmosphere: 1
Food: 1
Service: 1
Very poor customer service!!!
Atmosphere: 1
Food: 1
Service: 1
Food is always great, very nice employees, clean dining area excellent customer service! Highly recommend it here!
Kid-friendliness: Has great options of whole milk and apple juice staff are polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub, The Ultimate B M T
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