I had one of the worst experiences I’ve ever had at a Subway. I placed my order through the app, and when I arrived, not only was my sandwich made incorrectly, but the customer service was terrible from start to finish When I walked in, I politely asked for a water cup, and the cashier was immediately rude for no reason. When I noticed my sandwich was wrong, I asked if they could remake it something Subway usually has no problem doing. Instead, the cashier refused and was extremely rude about it. To make matters worse, his father, who was also in the store, made an unnecessary comment telling me I should “be lucky for what I got because some people don’t have food.” I understand that some people struggle, but that’s not an excuse for bad service especially when I paid for my meal to be made correctly
Atmosphere: 1
Food: 1
Service: 1
Alejandro Sotelo
Toaster is down guess I’ll go somewhere else. smh
Atmosphere: 3
Food: 3
Service: 3
Gazlene Myers
At first it was a little offsetting when entering. Due to it being a small location you could see the need to be patient. The menus changed and that's awesome. The workers need a minute to trust your visits, reasonably so. It's ABQ. The food is always amazing and they lighten up once you've been there a few times. It's a great spot to eat in if you like the tables or booths. Always clean and great vibes.
Atmosphere: 4
Food: 5
Service: 3
775oswaldf
Walked in to pick up a web order. Chatted for a while with the guy behind the counter as he made my sandwiches. Im build, white, dark hair, thick rimmed Buddy Holly glasses. Seemed like an ok guy. Right before he hands me the food he says, "Normally I would have to confirm the order, but you're good. It's just those Hispanics that steal orders." To which I replied that I would be considered "Hispanic," but was born in the USA. Then he says "No, no. It's just the ones that don't speak English that are dishonest." After another short exchange where I let him know I wasn't ok with what he said I left the place feeling VERY unsettled by his racist blanket statements, and I will never set foot in this Subway again if this is the type of people they hire. We live in New Mexico after all. Most of us are "Hispanic." Absolutely disgusting!!
Shane Adams
Under staffed. Great employee at the front Shitty manager
Hire more people subway, and treat them better.
Frosty
It is 8:10pm and subway is closed
Google says that it should be open until 10
Atmosphere: 1
Food: 1
Service: 1
Malo Valdez
Don’t come here if you’re expecting accuracy, friendly, staff, or a quick stop. You’ll be getting none of that here.
My sandwich wasn’t even what I ordered, didn’t come toasted, forgot my drink, and I paid 16.00 for the pleasure of a cold stale sandwich. For that price I could’ve got somewhere else for a HOT meal. When I asked for my drink the woman argued with me it’s in the tiny bag that was stapled. That was a lie. Then they had the audacity to look at me with some side eye energy… smh.
Atmosphere: 4
Food: 1
Service: 1
George Coleman
O K st best.
Atmosphere: 3
Food: 3
Service: 3
Paisley
The employees here are always so nice and speedy. i enjoy coming here
Was the worst experience at Subway. The lady that takes care of us was very rough. Her ID# is 250971. We were there on 9/23/2024
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
Michael Vigil
I know it's just a chain that is on every other corner in every midsize to major city, but I still love the meatball sub once a year or so.
JesterVI
The workers were pleasant and easy to work with and the food was always good. The restaurant itself needs to hire more workers. Every time I go there is a bare minimum and they are usually serving a bunch of people. Always remember to be appreciative of those making the food.
I had one of the worst experiences I’ve ever had at a Subway. I placed my order through the app, and when I arrived, not only was my sandwich made incorrectly, but the customer service was terrible from start to finish When I walked in, I politely asked for a water cup, and the cashier was immediately rude for no reason. When I noticed my sandwich was wrong, I asked if they could remake it something Subway usually has no problem doing. Instead, the cashier refused and was extremely rude about it. To make matters worse, his father, who was also in the store, made an unnecessary comment telling me I should “be lucky for what I got because some people don’t have food.” I understand that some people struggle, but that’s not an excuse for bad service especially when I paid for my meal to be made correctly
Atmosphere: 1
Food: 1
Service: 1
Toaster is down guess I’ll go somewhere else. smh
Atmosphere: 3
Food: 3
Service: 3
At first it was a little offsetting when entering. Due to it being a small location you could see the need to be patient. The menus changed and that's awesome. The workers need a minute to trust your visits, reasonably so. It's ABQ. The food is always amazing and they lighten up once you've been there a few times. It's a great spot to eat in if you like the tables or booths. Always clean and great vibes.
Atmosphere: 4
Food: 5
Service: 3
Walked in to pick up a web order. Chatted for a while with the guy behind the counter as he made my sandwiches. Im build, white, dark hair, thick rimmed Buddy Holly glasses. Seemed like an ok guy. Right before he hands me the food he says, "Normally I would have to confirm the order, but you're good. It's just those Hispanics that steal orders." To which I replied that I would be considered "Hispanic," but was born in the USA. Then he says "No, no. It's just the ones that don't speak English that are dishonest." After another short exchange where I let him know I wasn't ok with what he said I left the place feeling VERY unsettled by his racist blanket statements, and I will never set foot in this Subway again if this is the type of people they hire. We live in New Mexico after all. Most of us are "Hispanic." Absolutely disgusting!!
Under staffed.
Great employee at the front
Shitty manager
Hire more people subway, and treat them better.
It is 8:10pm and subway is closed
Google says that it should be open until 10
Atmosphere: 1
Food: 1
Service: 1
Don’t come here if you’re expecting accuracy, friendly, staff, or a quick stop. You’ll be getting none of that here.
My sandwich wasn’t even what I ordered, didn’t come toasted, forgot my drink, and I paid 16.00 for the pleasure of a cold stale sandwich. For that price I could’ve got somewhere else for a HOT meal. When I asked for my drink the woman argued with me it’s in the tiny bag that was stapled. That was a lie. Then they had the audacity to look at me with some side eye energy… smh.
Atmosphere: 4
Food: 1
Service: 1
O K st best.
Atmosphere: 3
Food: 3
Service: 3
The employees here are always so nice and speedy. i enjoy coming here
Excelent employes...
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Extremely slow service
Atmosphere: 2
Food: 4
Service: 2
Was the worst experience at Subway. The lady that takes care of us was very rough. Her ID# is 250971. We were there on 9/23/2024
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
I know it's just a chain that is on every other corner in every midsize to major city, but I still love the meatball sub once a year or so.
The workers were pleasant and easy to work with and the food was always good. The restaurant itself needs to hire more workers. Every time I go there is a bare minimum and they are usually serving a bunch of people. Always remember to be appreciative of those making the food.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Italian Sub
Do not come here!
Atmosphere: 1
Food: 1
Service: 1
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