Sushi Freak Albuquerque Westside

The food is usually very good but it feels like they're always running out of things. You can wait a long time aswell. The food just takes way too long to make. Me and my friend stood in like for 40 minutes just to find out they were out of multiple things for our rolls. It's really not a great experience and it feels like everytime you go there you'll be gambling on if the food is good or not. The service is usually pretty bad. They're kinda rude and it seems like they try to avoid acknowledging people. There's a lot more sushi spots that offer a way better experience.

Atmosphere: 3

Food: 3

Service: 2

We're updating this review because of a recent visit to the westide location in Taylor Ranch area. We've eaten there a lot in the past (six to three years ago) and decided to go back in Jan 2026.

Bad experience because the food quality has deteriorated a lot. It didn't used to be fast-food, cheap quality. It is now. The sushi was so bad I didn't eat half of it. Fish seemed old. Quality of rolls was bad. The customer service seemed really bad, like the staff were stressed out or overly worked, just trying to keep up. The facility had deteriorated with the menu displays not working, or in disrepair. We had to wait a long time even though it was not that busy.

Won't be going back.

Atmosphere: 3

Food: 1

Service: 3

The food is not bad just not the best and not m prep that good they just throw the ingredients on the roll and the rolls are all loose and get undone while eating.

Atmosphere: 4

Food: 3

Service: 3

Very slow sushi place order are placed in advanced and when I come and pick them up they not even done picking them up I’ve waited 20 minutes more extra till they handed my food

Atmosphere: 1

Food: 3

Service: 3

My boyfriend picked us up some sushi from here on Monday 12/15/2025. Our food was pretty sloppily presented and fell apart. Pretty much just sushi salads. The Miso soup tasted like dish water. But worst of all was the piece of TINFOIL that was in one of my sushi rolls. My boyfriend also mentioned how disorganized the lobby was. I would recommend avoiding this location if you're looking to get sushi on the Westside.

Atmosphere: 1

Food: 1

Service: 1

They always take a long time to make the order. Even when you're the only customer there. They are also constantly out of ingrediants and it doesn't have the same quality as Louisiana streets sushi freak in taste. I'd make the longer drive if you want good food.

This place needs some serious managerial oversight. No chopsticks, no soy sauce, the menu screen wasn’t even turned on and the two employees definitely seemed out of it. This was at 5pm on a Friday night.

Atmosphere: 1

Food: 1

Service: 1

Do yourself a favor and take the trip across town. (Impossible to be the same owner) I've ordered from here probably a dozen times and EVERY SINGLE TIME the order is incorrect. Never once has it tasted the same as the last. This time was just plain disgusting...

Atmosphere: 1

Food: 1

Service: 1

Put in a doordash pick up order and waited an hour.
Went up to the lady at the front and she proceeded to ignore me for 5 minutes until finally asking me annoyed what I was there for. I showed her my doordash pickup and she said she would barely start making the order after another customer's. I went and sat back down near the register and waited another fifteen minutes when I got a notification that my order was canceled without her even telling me anything. I wanted to just leave at this point and she stared me down as i walked out. She had brown hair, tan skin and a bandanna on. Never going back so disappointed. There was also a line to the door the whole time i was in there and the service was so slow people kept walking out. Management: have more people working at once if it takes that long to prepare orders and teach your employees basic customer service skills.

Atmosphere: 1

Food: 1

Service: 1

As soon I walked in the store Harper greeted me with a huge smile. Autumn did a wonderful job preparing my crunch roll. Brendan was really friendly as he took my payment at the cash register. Sean came out of the back and wish me farewell and told me to come back.

Atmosphere: 5

Food: 5

Service: 5

Our 1st time here. Harper quickly and efficiently explained everything and we had no problem ordering exactly what we wanted.
The food was fresh and delicious. Will definitely come back. Thanks!

Atmosphere: 5

Food: 5

Service: 5

hard working young people doing their best to make it. the toppings are fresh the place is clean and the food was made with the beat of effort. i applaud yoy all! great job

Atmosphere: 5

Food: 5

Service: 5

The best place! Good service better costumer service good food

Atmosphere: 5

Food: 5

Service: 5

Brendan and Harper at the Westside location were both extremely helpful and kind. Thank you for your patience with me!

Atmosphere: 5

Food: 5

Service: 5

Good food. Creative and fair prices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roll, Tuna