1001 Juan Tabo Blvd NE, Albuquerque
Picky eater grandson will eat the quesadillas and nacho fries so can't fault this fast food faux "Mexican" food joint. They've managed to hang on for 57 years so they're doing something right.
Consistently wrong orders. Cold food. Go to the Eubank location up the road.
Great place for a quick and good bite
Went to get the party nachos. Was told they didnt have them. And then nothing else, no “would you like the bell grande nachos” or literally anything else. Just radio silence. I asked to speak to a manager and she literally laughed and walked away...this is how you run a customer service business?! I know this isn't a five star restaurant, but come on. Absolutely terrible.
Yesterday I had decided to get Taco Bell Because it is close to me. I had ordered a Mexican pizza which was not even in the box, it was all over the bag and Immediately threw it in the trash . I proceeded to open my taco and I was thee bites in when I realized it had a funny taste. 15 minutes later I had severe stomach cramps and was vomiting. I have food poisoning. I'm highly irritated. I will never go to Taco Bell again. And I will be calling the health department.
Tasty and cheap. Quick and close to home.
Taco Bell is Taco Bell, there's no changing that. But this is a good Taco Bell ... And yet somehow, every time I go there I can't help but be impressed by the staff. Good attentive people in there... And they're open late.
This was the worst experience I ever had, I ordered my food and when I got it the forgot 1 item okay not bad, which I then went back through the drive through when I got up to the window, they told me I was lying that she put the item in the bag her self, they shut the window and came back later with a different person who asked what I needed again and told me they wouldn't fix the problem because she said she put the item in the bag.. They refused to give me a receipt, and took my bag of sauces and never gave it back.. When I asked for there store number I was asked What! Repeatedly. Worst customer service ever. Don't go here, they will charge you and not give you what you pay for....
Really enjoy the new salsa flavors. Always good tacos, although they're overpriced. Clean tables. A much better experience versus the last time I ate at the bell 10 years ago. More aimed at a mature crowd
It was like most Taco Bell's. It was clean and reasonably tasty.
Same as other Taco bell. Pretty fast though.
Great Mexican fast food, great price, clean well light parking lot. Order was made to perfection, but when ordering through the drive thru taco bell team member made order a bit difficult. Order a #6 and he literally said every number from #1-10 except 6. Employees could work on listening, even during a small late night rush.
Much better service and food quality than the Montgomery/tramway location
It's a toco bell like any other. Though it has been a while since I been there, they now have kiask that allows you to order without getting in line, but I will say the employees are very courteous, and the service is swift
One of my go too for one of my simple pleasures in life... Just the Number 1 regular tacos with the new Diablo Sauce mixed with the fire sauce... Soo good! An extra soft taco and like I said... A simple but delicious pleasure!
Jamas vuelvo. Terrible customer service. we got there at 9:40 pm. Enjoying a family night out to get away from a stressful day. At 10:20, they're telling us we gotta get out. I understand you close at 10, but we were in before ten, let us finish our meal please. rude, very rude. We were not doing any harm, just finishing up.
Zero stars if it was posdible. This is the slowest taco bell I have ever been to. Customer service was awful. They threw our order out the windown and walked away. I had to wait for them to come back to ask for hot sauce. On top of that our tacos were crushed to bits and our order was wrong. I will not be returning.
I come here around closing time, the night crew is awesome and the food is fresh
Sometimes the food is good and other times its garbage. Really is hit or miss.
Terrible customer care. I waited to pick up an order and 0 of 3 employees acknowledged me. Terrible customer service.
I met an amazing crew of hard working people here. They took me in as family. I loved working with each one of them. My favorite was Carla lol I love you guys!
Went here for a late night meal and I am severely disappointed!! First off the person who took our order and gave us our food was absolutely rude! Seemed like he didn’t care about what we wanted and seemed like he wasn’t listening at all!! Asked for no tomatoes on a Crunchwrap and a taco salad and found tomatoes on both and my wife and I have tomato allergies!! Also asked for extra meat on the crunchy tacos and they barely have any meat at all!! Same goes with my Crunchwrap, it was only the crunchy shell, soft shell, cheese, lettuce and tomatoes. No meat at all!! I also have pictures of everything!!
Customer service n politeness was lacking. However food was hot n good.
Wow. Screws up drive through order, offers no help whatsoever other than to call a manager back on Monday. Nice! I wish I could leave negative stars. Avoid. Avoid. Avoid.
Food was great. Extremely slow service tonight. Waited almost 15 minutes fir our order.Poor people in front of us were still waiting on there food when we left.
I hated it cuz first i went yesterday to have lunch and had free coupon for any item of choice excluding combos I walked in and went to place my order and the cashier Michaela had to stop mopping the floor to take my order so she was already annoyed with me so I give here my coupon and she has no clue how use it so she called a manager and he didn't even know how to use the coupon so I ended up getting my food and adding more things that i wanted and by that point Michaela was still annoyed cuz she had to stop mopping and staryed being rude befor she asked for my name and then I said I need the manager cuz your being rude so she calls manager and says to manager "can you deal with this dude" which now she was being even more rude to me it's sucks now a days how you get treated by emplyoess cuz they have to stop what there doing to take an order I guess i have to find a different Taco Bell even though I'm 5 mins away
Drive thru lady was very nice. Asked her for "a lot" of fire sauce and she didn't disappoint. Service was quick and food was good.
I got a chalupa supreme, steak soft taco, chicken quesadilla, and a cheese roll up. It was all good and the workers had good attitude.
Got meat? They don't! But it's all good their food is still the bomb especially when you have the munchies.
America's love affair with fast food is very bizarre, some could even call it bastardized. And yes I do have a thing for Taco Bell
If I come at night their fryer and grill is always down so I go to the one on eubank next to Walmart. Much better there.
Really bad customer service. Messed up my order twice and no apology. Would never recommend to anyone. The place is very dirty. Don't go there if you want to eat good food. It taste really bad.
Nornal taco bell and service was much faster today, than yesterday, when it was super slow.
Best experience at this location since I can remember... the taco shells were not cracked or broken... big plus there...
Just went by to get a couple of plain bean burritos with extra onions at the Taco Bell on Lomas & Juan Tabo. Instead, the cashier, a girl by the name of Makayla, decided to add in beef at her discretion. During the course of ordering, beef nor any other type of meat was mentioned. Not once. Of course, like any other customer, we opened the contents of the bag at home and found three burritos stuffed with beef and beans. So, I called up the Taco Bell, there on Lomas & Juan Tabo, and asked to speak with the manager. A woman answered the phone and claimed to be the manager. I told her that we had ordered a couple of bean burritos with extra onions and that our order had beef instead. (I'm not a fan of stringy beef mixed in with my beans and cheese.) The woman immediately sided with the cashier and actually had the gall to say she was standing right by the cashier's side when we ordered. (She must have a divine and magical ability to appear and disappear at will - as there was no one but the cashier when we pulled right up.) I told the manager that during the entire ordering process, not one word was mentioned of beef or meat. She insisted that the order was right and was absolutely CLUELESS that we, as customers, knew what we ordered and wanted to eat. So, instead of continuing on with a moot argument, I just asked the manager to speak with Makayla and tell her to make sure she repeats the order back to the customers. My husband knew what was ordered. I heard the order myself. After all, WE are the ones who knew what we wanted to eat! Instead, the manager hung up on my phone call. She didn't even have the common courtesy or decency to excuse herself or to end the call in a professional manner. I called back at least fifteen times to see if she would pick up, but someone there kept picking up the phone and hanging up. We will NOT be frequenting the Taco Bell on Lomas & Juan Tabo and we do not recommend it to other customers. What a GHETTO establishment and a TRASHY way to treat customers!
The 5 dollar box is great food for a good value.
Fast service. Food was good a little cold but it was good
Sometimes a long wait for cold chalupas but decent overall.
They always mess my order up!!!!!!!!!!! Just go to the one by Walmart on eubank at least they understand simple orders I always pay for your cream and never get it
1001 Juan Tabo Blvd NE, Albuquerque, NM 87112