Been twice. Ordered something different each time. Each time the smoothie tasted like dirty dish water. Will not go back. And the staff is less than professional. If you are looking for quality product and good customer service, this is not your place. Top it off, their idea is to give me a coupon for a 1.99 smoothie. What? Why would I go back? I mean seriously.
Felicia L.
Ordered an açaí bowl online. Went to pick it up and was told they were out of açaí bowl, which is fine stuff happens. I just wanted a refund, was told no one knew how to do it out of 3 people working. Which is fine as well, I just asked for a note that stated "coming back for refund" and their name so when I do come back there isn't an issue. I spoke with Jaz (attitude problem) who said okay to writing the note. Then proceeded to wait 30 minutes for the note. Was then approached and told they were closed and I needed to leave. I told them I was waiting for a note, was then told by Jaz that she couldn't write a note at this time (apparently her hands not working idk) at this point I was irritated and just left. Moral of the story Jaz had huge amounts of attitude, no people skills nor customer service. The açaí bowls are so good but I will not be coming back unless it's for my money that I have yet to receive back.
Andrew B.
This is the worst place for a smoothie. The owner, James, is burning through daddy's money while his staff's attitude reflects his poor leadership and work ethic. Their manager and Alicia are the only good things about this place. My smoothie looks like vomit from a preschool food fight gone wrong. The taste is similar to that of expired tuna which is no surprise since they only use the worst of all the rotten fruit options. Today I requested a bowl to which the staff member stated they ran out of strawberries and açaí which was puzzling since they served their friend those items exactly and you can order the bowls online without an issue. High schoolers on their phones with bad attitudes is the only thing they have fresh and in bulk supply.
loni w
All these 1 stars don't surprise me at all. This place has sub par smoothies, makes me wish there was a keva juice here instead. AWFUL customer service. Workers all act like they hate their job and the manager is one of the most LAZIEST person in food service I've ever seen. He acts angry and spiteful every time you come in and want to order something. Why would you be in food service if you don't want to serve food to people? They never have the ingredients you want add, the manager always says he has them on "backorder" someone fire this guy please, he sucks. Wish I could give a negative one star.
Andrew Watson
This location does not exist! It is an Enterprise Car Rental.
Atmosphere: 1
Food: 1
Service: 1
R
Quiet nice clean place not a lot of traffic.
Atmosphere: 3
Food: 3
Service: 3
Oriah Romero
I was really excited to give this place a try but honestly was very disappointed and won’t be going back . The customer service was absolutely awful and the smoothies weren't much better .
Atmosphere: 2
Food: 1
Service: 1
Martina Riley-Lente
Me n my husband didnt go anywhere this past weekend n the girl was coughing n sneezing all over. We got covid 2 days after.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Baja Chicken
AquaQ
Gross nasty bad service nasty location wanna be treated poorly go here.... and they don't offer refunds when they mess up and can no longer make your
Atmosphere: 1
Food: 1
Service: 1
Patricia S.
Ordered smoothies with edible straw. When I went to pick it -no edible straw. I asked the cashier about, she said they were out. No apology. I asked about a refund for the cost of the straw as they are extra. I was ignored. So yeah that happened. They charge $8 for a single drink and the treat you like that? Nope. Won't be back.
Came in at 8:30 for some food and was told they're no longer serving food, why stay open if you're not serving food, just close up, go home and stop disappointing people
Ranier Lieberman
Ordered a wrap with no ranch because of allergies and when I went home to eat it, there was ranch. These people don’t care about your life and they took my money. I live far away so it’s not worth driving back asking for another.
cookiemonster7682
The smoothie was fine, but I feel like I was tricked into tipping. My total wa 7.11 and I gave the girl a ten, but then only after she entered it did she left me know she didn't have change. I told her I had the 11 cents, *to make a even 3 dollars back* she said no and she couldn't undo it and just handed the 2 bills and said nothing else i most like would have put my change I a tip jar anyways but now I feel used.
Eddie Hogan
Walked in and was basically ignored while the two employees were talking in the back. What is the purpose of having a bell as customers walk in. Had to get their attention to be served. One of them acted like she was annoyed that we got their attention. Sigh. Will try again I guess.
Cami Mancha
The worst customer service I have ever experienced. I placed an online order and when I picked it up, they wrote on my cup, “ Chavez Sux”. If they did this, what else did they do? Spit in my food?There were three girls working there and they were all horrible. Every single one should be fired. This is what you want to represent at your store? WHAT A JOKE!
Been twice. Ordered something different each time. Each time the smoothie tasted like dirty dish water. Will not go back. And the staff is less than professional. If you are looking for quality product and good customer service, this is not your place. Top it off, their idea is to give me a coupon for a 1.99 smoothie. What? Why would I go back? I mean seriously.
Ordered an açaí bowl online. Went to pick it up and was told they were out of açaí bowl, which is fine stuff happens. I just wanted a refund, was told no one knew how to do it out of 3 people working. Which is fine as well, I just asked for a note that stated "coming back for refund" and their name so when I do come back there isn't an issue. I spoke with Jaz (attitude problem) who said okay to writing the note. Then proceeded to wait 30 minutes for the note. Was then approached and told they were closed and I needed to leave. I told them I was waiting for a note, was then told by Jaz that she couldn't write a note at this time (apparently her hands not working idk) at this point I was irritated and just left. Moral of the story Jaz had huge amounts of attitude, no people skills nor customer service. The açaí bowls are so good but I will not be coming back unless it's for my money that I have yet to receive back.
This is the worst place for a smoothie. The owner, James, is burning through daddy's money while his staff's attitude reflects his poor leadership and work ethic. Their manager and Alicia are the only good things about this place. My smoothie looks like vomit from a preschool food fight gone wrong. The taste is similar to that of expired tuna which is no surprise since they only use the worst of all the rotten fruit options. Today I requested a bowl to which the staff member stated they ran out of strawberries and açaí which was puzzling since they served their friend those items exactly and you can order the bowls online without an issue. High schoolers on their phones with bad attitudes is the only thing they have fresh and in bulk supply.
All these 1 stars don't surprise me at all. This place has sub par smoothies, makes me wish there was a keva juice here instead. AWFUL customer service. Workers all act like they hate their job and the manager is one of the most LAZIEST person in food service I've ever seen. He acts angry and spiteful every time you come in and want to order something. Why would you be in food service if you don't want to serve food to people? They never have the ingredients you want add, the manager always says he has them on "backorder" someone fire this guy please, he sucks. Wish I could give a negative one star.
This location does not exist! It is an Enterprise Car Rental.
Atmosphere: 1
Food: 1
Service: 1
Quiet nice clean place not a lot of traffic.
Atmosphere: 3
Food: 3
Service: 3
I was really excited to give this place a try but honestly was very disappointed and won’t be going back . The customer service was absolutely awful and the smoothies weren't much better .
Atmosphere: 2
Food: 1
Service: 1
Me n my husband didnt go anywhere this past weekend n the girl was coughing n sneezing all over. We got covid 2 days after.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Baja Chicken
Gross nasty bad service nasty location wanna be treated poorly go here.... and they don't offer refunds when they mess up and can no longer make your
Atmosphere: 1
Food: 1
Service: 1
Ordered smoothies with edible straw. When I went to pick it -no edible straw. I asked the cashier about, she said they were out. No apology. I asked about a refund for the cost of the straw as they are extra. I was ignored. So yeah that happened. They charge $8 for a single drink and the treat you like that? Nope. Won't be back.
Restaurantji Recommends
Came in at 8:30 for some food and was told they're no longer serving food, why stay open if you're not serving food, just close up, go home and stop disappointing people
Ordered a wrap with no ranch because of allergies and when I went home to eat it, there was ranch. These people don’t care about your life and they took my money. I live far away so it’s not worth driving back asking for another.
The smoothie was fine, but I feel like I was tricked into tipping. My total wa 7.11 and I gave the girl a ten, but then only after she entered it did she left me know she didn't have change. I told her I had the 11 cents, *to make a even 3 dollars back* she said no and she couldn't undo it and just handed the 2 bills and said nothing else i most like would have put my change I a tip jar anyways but now I feel used.
Walked in and was basically ignored while the two employees were talking in the back. What is the purpose of having a bell as customers walk in. Had to get their attention to be served. One of them acted like she was annoyed that we got their attention. Sigh. Will try again I guess.
The worst customer service I have ever experienced. I placed an online order and when I picked it up, they wrote on my cup, “ Chavez Sux”. If they did this, what else did they do? Spit in my food?There were three girls working there and they were all horrible. Every single one should be fired. This is what you want to represent at your store? WHAT A JOKE!