Wendy's
4800 Culture Dr NE, Albuquerque
(505) 341-2611
Recent Reviews
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Specifically came to this location because they are usually better than other Wendy’s in the ABQ area. What I’m finding is that they are very hit or miss.
I ordered a Jr. Bacon Cheeseburger biggie bag and after checking my burger, I noticed what looked like ketchup juice on the bun. I got down and went inside and after a little back and forth, I was given a remake burger (all was good for now). I went home to eat and was disappointed to see my burger was raw raw raw. The nuggets were not fresh. The fries were ok, they were the only really edible part of the meal. Unfortunately, I was not given a receipt so I can leave feedback.
I can appreciate that speed is of importance for this location but if your speed is compromising your quality…it’s not worth it. I’d rather wait for my food to be fresh and cooked correctly.
Atmosphere: 3
Food: 1
Service: 2
The only thing I didn't like was the lady in the back yelling green chili. Like trying to push all customers to get get green chili. She needs to chill out. The cashier was very friendly and did a great job.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Dave's, Jr Chocolate Frosty
The food was so nasty my chicken sandwich was so hard I’m sure my tooth chipped a little not even playing !!! The fries were so soggy and my chicken nuggets were just old !!! I’ll never go to this Wendy’s probably won’t go to any Wendy’s at all ever again then I try to call and speak to a manager about this situation and the phone just rings && rings && rings so ya I’m pretty upset !!! Serve the customers food the way you would want your food fresh not all nasty has to be lazy workers over there cause wow I can’t get over how nasty everything was blows my mind they starved food like that … VERY DISGUSTING FOOD && A WAIST OF MONEY I KNEW I SHOULD HAVE JUST COOKED AT HOME !!!
Atmosphere: 1
Food: 1
Service: 1
Went through the drive-through.
Dietary restrictions: Not sure
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Food: 4
Service: 5
I like Wendy's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Combo, Baconator, French Fries, Jr Cheeseburger – 4 for 4 Meal
Fresh food and nicely restaurant
Atmosphere: 5
Food: 5
Service: 5
Just a reminder to please pay close attention to the preferences, I ordered with door dash delivery and wanted bacon on my burger and no cheese, and they did the complete opposite, also, they didn’t include a straw, so I’ll be calling door dash for credit on the bacon. Absolutely not my happiest
Atmosphere: 5
Food: 4
Service: 1
It's Wendy's and you can't go wrong for lunch
Atmosphere: 4
Food: 4
Service: 4
$4 for a drink and an ice machine with no ice. Drive on.
Atmosphere: 2
Service: 2
It’s okay. Good enough food. Employees are a little checked out. Clean enough.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Very clean restaurant. Staff was polite and fast. I really like this particular Wendy's location.
Atmosphere: 5
Food: 5
Service: 5
The food is not good and they never get orders correct
Atmosphere: 1
Food: 1
Service: 1
Food was okay. Customer service at the window, horrible!! They lady with the long black nails, handed me my change back, didn't give eye contact or say hello, absolutely rude. Some of my change did fall to the ground, I left it. Will never return to Wendy's. 100% quality food and Customer service is for Jack in the Box.
Atmosphere: 1
Food: 3
Service: 1
2 stars ONLY for the fact that the food is always fresh, including fried and the chicken theyvuse for the sandwiches.. but the service is complete trash.. that's the least to say .. so when you go to order if they are even paying attention you might get away with repeating your order twice , then when you get to the service windows there's are always 3 workers 1 being the shift manager who always looks like she's having a bad day or doesn't like the way her workers are and notices the complete dissary, her workers next are literally under trained or not even and even if they are they take no pride in customer service , I Ave had to ask more then twice for my straw and or sauces which when they are asked did you put it in the bag they immediately shake there heads yes then when told no they just look like a deer who just saw headlights and shrug there shoulders ....
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Stop letting fast food restaurants tell you to park. Douchebags have me sitting in their handicap spot waiting for a straw in 100°
Atmosphere: 1
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