Whiting Coffee Co

as a whiting customer for over a decade, I was drawn to Norms incomparable method of roasting which gave his coffee a unique flavor profile and aroma that just exceeded anything I have ever experienced.

since the new owner has taken over, the roast has gone down the toilet, the small, family vibe is no longer, and worst of all the coffee has become a yuppie filtered corporatized knock off of the original ”NORMS” roast. its very saddening to know that such a top shelf product has become mediocre at best!!! nothing against the front staff, Victor is a top notch, underpaid employee that deserves a standing ovation for his customer service!

This used to be the best coffee in town under the prior ownership. Since they were retired and it sold, it has become very erratic, both in service and in roast. If you’re an old Whitings customer and like a full city roast, this may not be for you. It is now much lighter and the service is a little grumpy. They’re probably having to deal with a number of people like me who are disappointed with the change, but they could learn a little bit about customer service.

Atmosphere: 5

Food: 3

Service: 2

Been going to Whiting’s for 25 years. Norm sold it a couple years ago and quality has been going down and prices skyrocketing. They charge $16.50 for a pound of over-roasted coffee but don’t advertise the new price. Also they ask for a tip on pre filled bags of mediocre coffee. Don’t bother.

Atmosphere: 1

Food: 3

Service: 1

Honestly I would never return to this coffee shop. My first experience, Victor I think his name is, was extremely rude and unprofessional to me and I witnessed his demeaning behavior toward coworkers and I wouldn't ever put my money toward a business that allows that in front of guests and overall bullying behavior.

Atmosphere: 1

Food: 3

Service: 1

Bring back the old way you roasted coffee. I used to buy Papua New Guinea which was roasted longer, bringing out the oils and an intense chocolate smell and lowering acidity. That's how a south pacific coffee should be. The new roasting results in dry, light, high acidity coffee beans that smell like dry wood. The coffee looks and smells exactly like Kirkland's coffee except it twice as expensive. I had to change all my settings on my espresso machine for these new beans and the amount of crema is nowhere near of what it used to be. I used to drive extra distance just to get the PNG coffee, but that will not happen anymore. I can buy better coffee at Walmart.

Atmosphere: 4

Food: 1

Service: 5

Have been buying coffee here since 1985ish. Guatemalan. Just got 6#'s and it is NO where near the rich quality it had before "new" owner. Sent them a message about this, got nothing. Really sad to loose my best coffee bean place. Think they must be using cheaper beans or ??
I'm TOTALLY BUMMED

Excellent beans for sale here at good prices. A couple of tables outside to enjoy a very good "lungo" style espresso.

Atmosphere: 5

Food: 5

Service: 5

Excellent selection of coffee. There is a coffee shop. But the greatest thing about this place is their huge selection of coffee beans from around the world!9

Service: 4

Very friendly staff! I had my first ever actual cappuccino here and it was delicious

Atmosphere: 5

Food: 5

Service: 5

Best place in town to buy coffee beans!

Atmosphere: 5

Food: 5

Service: 5

Reached out via telephone to try to clear up a misunderstanding with the owner and never received a call back and was blatantly ignored.

Best coffee..what more is there to say?

Food: 5

Service: 5

I love that I can get fresh roasted coffee each month. Staff is friendly and ordering online is pretty easy. I wish there was a little more variety in terms of roast, but what they do have is good; Mainly medium and dark roast. Would love a light roast from time to time.

OMG this is a delightful coffee galore spot.

Atmosphere: 5

Service: 5

Great coffee and service. It's a coffee shop and I really like their coffee.

Atmosphere: 4

Service: 4