The customer service here is terrible.They act like you just kicked them in face whenever you order something.Needs help
Carrie Scoville
People are
Atmosphere: 5
Food: 5
Service: 5
KortneyBrett Eggleston
Went in to get my normal $8 iced macchiato and 1. They up charged me for changing the milk from dairy to oat (which they do not do at any other location in San Juan county) and 2. They couldn’t give me my reward points because they don’t have the scanning capability that every other Starbucks has in the world. The barista acted like it was my fault that her location isn’t updated with the times and can’t accommodate their reward members. I requested she try to scan it anyway and with much attitude she quickly swiped the scanner from the holder and clicked the scan button before slamming it back down on the holder. “See, it doesn’t work” she snapped. Well, excuse me for wanting to get my points for an almost $9 CUP OF COFFEE! The rewards are the only thing that makes spending this kind of money on coffee worth it. This is a treat to me. Although I was having a rough morning, and apparently she was too, I decided not to treat myself if I was not going to get the points for it. Customer service goes a long way, and so does accommodation for your reward members. It’s not the barista’s fault that Safeway Starbucks hasn’t updated their scanner to accommodate reward members, but it’s certainly not my fault either. I will not be getting my $9 coffee from this location until they can give me the points for it.
Atmosphere: 2
Service: 2
Robert Cain
Coffee was good. My service dog enjoyed his pupcup.
Atmosphere: 5
Food: 5
Service: 5
Dana Gage
Went Sunday...the woman behind the counter (name tag said Sonja)was incredibly rude. Going to stick with Durango Joe's.
Service: 1
Holly Clenin
They need to upgrade system to work with starbucks app.
Atmosphere: 3
Food: 5
Service: 5
Nickol Foster
Love the Carmel frappe with java chips
Atmosphere: 5
Food: 5
Service: 5
Jozie
Awesome customer service.
Atmosphere: 5
Service: 5
Diane Pinkham
The crew here is very nice and they remember their regulars which makes the experience that much nicer. Thanks for always getting my drink right!
Atmosphere: 5
Food: 5
Service: 5
Loretta S.
They always make my drink the way I like it, & I appreciate that they remember my order when I go in! The ladies are friendly, always have a smile, & give great customer service!!! Always a 5 star rating for the Starbucks in the Aztec Safeway
Great place to treat yourself. My payday treat.Parking: Parking is easier than drive thru at times.
Missresa
There's this guy who works there and plays Animal Crossing. He's so nice and he always makes my Fraps perfect. The other people are nice as well but sometimes my Fraps are too liquidy. Customer service is fast. They also accept food stamps and let you taste samples of a drink (before Covid)
Debra Rowe
Tried one of their cold Drink's it was amazing in 100*Plus weather
xresamarie
There's this guy who works there and plays Animal Crossing. He's so nice and he always makes my Fraps perfect. The other people are nice as well but sometimes my Fraps are too liquidy. Customer service is fast. They also accept food stamps and let you taste samples of a drink (before Covid)
Stacie Keller
Always tastes great! Totally affordable! So many options!
The customer service here is terrible.They act like you just kicked them in face whenever you order something.Needs help
People are
Atmosphere: 5
Food: 5
Service: 5
Went in to get my normal $8 iced macchiato and 1. They up charged me for changing the milk from dairy to oat (which they do not do at any other location in San Juan county) and 2. They couldn’t give me my reward points because they don’t have the scanning capability that every other Starbucks has in the world. The barista acted like it was my fault that her location isn’t updated with the times and can’t accommodate their reward members. I requested she try to scan it anyway and with much attitude she quickly swiped the scanner from the holder and clicked the scan button before slamming it back down on the holder. “See, it doesn’t work” she snapped. Well, excuse me for wanting to get my points for an almost $9 CUP OF COFFEE! The rewards are the only thing that makes spending this kind of money on coffee worth it. This is a treat to me. Although I was having a rough morning, and apparently she was too, I decided not to treat myself if I was not going to get the points for it. Customer service goes a long way, and so does accommodation for your reward members. It’s not the barista’s fault that Safeway Starbucks hasn’t updated their scanner to accommodate reward members, but it’s certainly not my fault either. I will not be getting my $9 coffee from this location until they can give me the points for it.
Atmosphere: 2
Service: 2
Coffee was good. My service dog enjoyed his pupcup.
Atmosphere: 5
Food: 5
Service: 5
Went Sunday...the woman behind the counter (name tag said Sonja)was incredibly rude. Going to stick with Durango Joe's.
Service: 1
They need to upgrade system to work with starbucks app.
Atmosphere: 3
Food: 5
Service: 5
Love the Carmel frappe with java chips
Atmosphere: 5
Food: 5
Service: 5
Awesome customer service.
Atmosphere: 5
Service: 5
The crew here is very nice and they remember their regulars which makes the experience that much nicer. Thanks for always getting my drink right!
Atmosphere: 5
Food: 5
Service: 5
They always make my drink the way I like it, & I appreciate that they remember my order when I go in! The ladies are friendly, always have a smile, & give great customer service!!! Always a 5 star rating for the Starbucks in the Aztec Safeway
Restaurantji Recommends
Great place to treat yourself. My payday treat.Parking: Parking is easier than drive thru at times.
There's this guy who works there and plays Animal Crossing. He's so nice and he always makes my Fraps perfect. The other people are nice as well but sometimes my Fraps are too liquidy. Customer service is fast. They also accept food stamps and let you taste samples of a drink (before Covid)
Tried one of their cold Drink's it was amazing in 100*Plus weather
There's this guy who works there and plays Animal Crossing. He's so nice and he always makes my Fraps perfect. The other people are nice as well but sometimes my Fraps are too liquidy. Customer service is fast. They also accept food stamps and let you taste samples of a drink (before Covid)
Always tastes great! Totally affordable! So many options!