The young lady was very nice. The hamburger on the other hand was horrible...the bun had an odor to eat. It just tasted funny!! The tots and Onion rings were good...... whoever is cooking, please just take a little pride in what your doing. If you are not happy at work find one you will be happy in..the food should be hot and taste good. It's a hamburger it isn't something hard
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Tots, Onion Rings
Terry Roberts
The absolute worst hamburger I have ever had in my life. The patty was 100% burnt to a crisp, broken into three seperate pieces and super thin. There is no way the employees care about the food they deliver to you.
Food: 1
Aiden Hall
Online app was down
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Tots
Vanessa Stanford
I'm not sure if the stall was broken but waited 20 minutes with no answer. Went through the drive through instead, got an ice cream slushie, it was over filled and the lid wasn't on all the way so it spilled on the seats. I understand being busy but that wasn't okay.
Mark Manning
Fast greasy food items, service slow, not good customer service, at either Los Lunas or Bosque Farms location.
Atmosphere: 1
Food: 1
Service: 1
Bertina Ledoux
There's an employee by the name of Kylie. She gave us the best service! She actually took our order at the car, cause the order taker took to long..Kylie stepped right up..She confirmed our order..brought it out..was courteous and professional. Its hard to find good CS these days..someone needs to recruit her..and let her blossom! Great job Kylie! Hope you find a career worthy of your good work ethic! Thank you!
Atmosphere: 3
Food: 4
Service: 4
Benjamin Padilla
The wait was a lot longer than expected. Even worse, I was waiting at one of the parking spots to order and someone else that pulled in got an answer for what they wanted to order first even though I was here 10 min before them. Also, after all the waiting, the food was not even that good, seems like it wasn't fresh at all.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mozzarella Sticks
Catherine Castillo
Poor service and long wait times. Ordered a strawberry shake through the app. I didn’t want the chunks of strawberry, only the strawberry ice cream. The app allows you to remove the strawberry fruit. I was given a vanilla milkshake (they also excluded the whipped cream and cherry which I didn’t ask for). We called in thinking we had the wrong item. They said they don’t have strawberry ice cream, it’s only made strawberry with the fruit. Unsure why they even allow you to take the strawberry out of the strawberry shake (other items don’t allow you to take out crucial ingredients), or why they would just bring a vanilla shake and act like that was normal thing to order. It also took 20 minutes to receive a plain vanilla milkshake.
Atmosphere: 2
Food: 2
Service: 1
Jomething Iomething
One of the worse Sonic locations I have every had the displeasure of visiting. You really hope you can get a simple cherry limeade and continue on your day. Wrong! This location should have a complete revamp of training and management should be fired.
Atmosphere: 1
Food: 2
Service: 1
James Mouldin
Came for half price shakes after 7pm. Girl told me it was only through the app. So I pull in a stall and download the app. App says store is taking online orders cat this time. So I hit the button an told them the app ain’t working. Girl says, “owe, I know… it’s cause we have it turned off. Because we don’t have the employees to make that many shakes.” Are you freaking serious, how about this, hire some employees, just bring them in for shake hours. If I was the owner I’d be furious. Guess they don’t like making money anymore. Sad, won’t be back.
I’m so blown away they said to put the app on my phone and I could get the half price on shakes. I did and it didn’t let me order and I asked the lady about it and she said they have the app closed because they don’t do the half price because they are low on employees that’s the dumbest excuse I’ve ever heard,
Rhonda Ankiewicz
The lady taking our order was very rude unprofessional and aggressive. She was very snarky and sarcastic.
Atmosphere: 1
Food: 2
Service: 1
Jennifer Weston
This location is an absolute joke. A week ago today they were out of ice cream and today we go and we are told they don’t have ice cream because, “it was just so hot today it couldn’t freeze”. Are you serious!? It was 78 degrees today! What are you guys going to do when it’s summer and 108 degrees?! The excuses for the young rude night shift workers are becoming ridiculous. Who owns this location? They need to know it’s ran like crap!
Julian Arballo
At Sonic Drive-Thru, the wait was frustratingly long, testing my patience. Despite the delay, the food quality remained decent. However, the extensive wait overshadowed the overall experience.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Corn Dog
Carrie Love
No napkins, I had to reassemble the burger it was a mess and my drink was sticky
The young lady was very nice.
The hamburger on the other hand was horrible...the bun had an odor to eat. It just tasted funny!!
The tots and Onion rings were good...... whoever is cooking, please just take a little pride in what your doing. If you are not happy at work find one you will be happy in..the food should be hot and taste good. It's a hamburger it isn't something hard
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Tots, Onion Rings
The absolute worst hamburger I have ever had in my life. The patty was 100% burnt to a crisp, broken into three seperate pieces and super thin. There is no way the employees care about the food they deliver to you.
Food: 1
Online app was down
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Tots
I'm not sure if the stall was broken but waited 20 minutes with no answer. Went through the drive through instead, got an ice cream slushie, it was over filled and the lid wasn't on all the way so it spilled on the seats. I understand being busy but that wasn't okay.
Fast greasy food items, service slow, not good customer service, at either Los Lunas or Bosque Farms location.
Atmosphere: 1
Food: 1
Service: 1
There's an employee by the name of Kylie. She gave us the best service! She actually took our order at the car, cause the order taker took to long..Kylie stepped right up..She confirmed our order..brought it out..was courteous and professional. Its hard to find good CS these days..someone needs to recruit her..and let her blossom! Great job Kylie! Hope you find a career worthy of your good work ethic! Thank you!
Atmosphere: 3
Food: 4
Service: 4
The wait was a lot longer than expected. Even worse, I was waiting at one of the parking spots to order and someone else that pulled in got an answer for what they wanted to order first even though I was here 10 min before them. Also, after all the waiting, the food was not even that good, seems like it wasn't fresh at all.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mozzarella Sticks
Poor service and long wait times. Ordered a strawberry shake through the app. I didn’t want the chunks of strawberry, only the strawberry ice cream. The app allows you to remove the strawberry fruit. I was given a vanilla milkshake (they also excluded the whipped cream and cherry which I didn’t ask for). We called in thinking we had the wrong item. They said they don’t have strawberry ice cream, it’s only made strawberry with the fruit. Unsure why they even allow you to take the strawberry out of the strawberry shake (other items don’t allow you to take out crucial ingredients), or why they would just bring a vanilla shake and act like that was normal thing to order. It also took 20 minutes to receive a plain vanilla milkshake.
Atmosphere: 2
Food: 2
Service: 1
One of the worse Sonic locations I have every had the displeasure of visiting. You really hope you can get a simple cherry limeade and continue on your day. Wrong! This location should have a complete revamp of training and management should be fired.
Atmosphere: 1
Food: 2
Service: 1
Came for half price shakes after 7pm. Girl told me it was only through the app. So I pull in a stall and download the app. App says store is taking online orders cat this time. So I hit the button an told them the app ain’t working. Girl says, “owe, I know… it’s cause we have it turned off. Because we don’t have the employees to make that many shakes.” Are you freaking serious, how about this, hire some employees, just bring them in for shake hours. If I was the owner I’d be furious. Guess they don’t like making money anymore. Sad, won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I’m so blown away they said to put the app on my phone and I could get the half price on shakes. I did and it didn’t let me order and I asked the lady about it and she said they have the app closed because they don’t do the half price because they are low on employees that’s the dumbest excuse I’ve ever heard,
The lady taking our order was very rude unprofessional and aggressive. She was very snarky and sarcastic.
Atmosphere: 1
Food: 2
Service: 1
This location is an absolute joke. A week ago today they were out of ice cream and today we go and we are told they don’t have ice cream because, “it was just so hot today it couldn’t freeze”. Are you serious!? It was 78 degrees today! What are you guys going to do when it’s summer and 108 degrees?! The excuses for the young rude night shift workers are becoming ridiculous. Who owns this location? They need to know it’s ran like crap!
At Sonic Drive-Thru, the wait was frustratingly long, testing my patience. Despite the delay, the food quality remained decent. However, the extensive wait overshadowed the overall experience.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Corn Dog
No napkins, I had to reassemble the burger it was a mess and my drink was sticky
Atmosphere: 4
Food: 4
Service: 3
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