Normally the manager is the petite Asian lady who's really on top of it, everything's clean, all looks good. Today I don't see her and the whole place is a wreck. Stuff was just everywhere the kitchen was filthy, no rice in any bins, food was just scattered everywhere, dirty dishes all over the place, dining tables are dirty, and yeah just not good in general. Today's shift really needs to step up their game. I still give 3 stars out of respect for the other manager who keeps it spotless 90% of the time. Minus two stars for whoever is in charge today
CherryChapstickLips
Please consider shutting down and starting from scratch. The quality of food is poor. I ordered a meal with chicken yesterday, and the chicken was overcooked and tasted old. My food container was covered in food from being pushed down the line. It was so bad that I had to transfer the contents on my bowl to another bowl. My guacamole was brown, which isn’t unusual for this location. Clovis chipotle is the worst.
Colby Aubian
Poor customer service. Extremely small portions. When I asked for double protein they wouldn’t give it to me because they charged and paid for the item before I got my food. Instead of restarting the transaction so I could gladly pay for my meal I was given is short “nope” and sent on my way with a half full bowl of food.
James Boyette
By far, it is one of the dirtiest unclean places. Seen cleaner truck stop bathrooms. Took one bite of the food. Spit it out. And walked out..
Katherine Savage
Place was dirty, food was cold. Chips were stale. Won’t be coming back
Zoe Apodaca
Overall, the nastiest place I have ever eaten in Clovis New Mexico! This place is making a bad name for the chipotle restaurant business! The place is super dirty that should’ve been a red flag for me as soon as I walked in, but I still decided to eat there and the meat was disgusting. It wasn’t even cooked right and it looked like it was raw or overdue date! The grill looked like it hadn’t been washed in freaking years! The tables were dirty. The floor was dirty. If that was my place, I would for sure be so disappointed in the staff and whoever takes care of that place. They literally showed no management whatsoever! This place needs to be shut down ASAP or someone needs to fire everyone and rehire new people that actually care and want to work and keep the place clean! They might just be there for a check instead of giving good service! There was also no number to call on the receipt in order to let someone know about this such as corporate! I hope someone sees this and actually will do something about this place! This is very sad and I could go on and on about this place! DO NOT EAT HERE IF YOU HAVE READ THIS FAR!!!!!
Jack Allen Midgett Jr
Below average food.
Taviian Adams
They run out of food up to 2 hours before closing
caleb martin
I paid extra for a bag of chips. When I got them, they were burnt and stale. They were so bad that even the broke airmen I work with didn't want them.
There was 8 people standing in line and one person on front counter. I thought the guy with the collard shirt was going to help but instead of helping he was putting fresh rice on top of old rice instead of “first in first out” there was 6 people inside but only one can work the front line? Please improve
Atmosphere: 1
Food: 4
Service: 1
lynne mclaughlin
Floors and tables were gross.Food was terrible, but customer service was good.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Quesadilla
Kim Bollin
I'm not very familiar with Chipotle, so I wasn't really sure what I was doing. The employee that helped me was nice and answered my questions. However, we found a long hair in our food. I don't know about you, but when I have to pull a long hair out of my mouth, I gag. It was disgusting. None of us ended up finishing our food. The lemonade was good though!
Atmosphere: 1
Food: 1
Service: 2
Terry Hill
Amazing food and friendly people. Didn't wait long either.
Atmosphere: 5
Food: 5
Service: 5
Larry Wickham
Restaurant was disgusting and they couldn't be bothered to wrap my burrito with anything resembling quality. I will avoid this location in the future.
I could eat Chipotle for 30 straight days.
Normally the manager is the petite Asian lady who's really on top of it, everything's clean, all looks good. Today I don't see her and the whole place is a wreck. Stuff was just everywhere the kitchen was filthy, no rice in any bins, food was just scattered everywhere, dirty dishes all over the place, dining tables are dirty, and yeah just not good in general. Today's shift really needs to step up their game. I still give 3 stars out of respect for the other manager who keeps it spotless 90% of the time. Minus two stars for whoever is in charge today
Please consider shutting down and starting from scratch. The quality of food is poor. I ordered a meal with chicken yesterday, and the chicken was overcooked and tasted old. My food container was covered in food from being pushed down the line. It was so bad that I had to transfer the contents on my bowl to another bowl. My guacamole was brown, which isn’t unusual for this location. Clovis chipotle is the worst.
Poor customer service. Extremely small portions. When I asked for double protein they wouldn’t give it to me because they charged and paid for the item before I got my food. Instead of restarting the transaction so I could gladly pay for my meal I was given is short “nope” and sent on my way with a half full bowl of food.
By far, it is one of the dirtiest unclean places. Seen cleaner truck stop bathrooms. Took one bite of the food. Spit it out. And walked out..
Place was dirty, food was cold. Chips were stale. Won’t be coming back
Overall, the nastiest place I have ever eaten in Clovis New Mexico! This place is making a bad name for the chipotle restaurant business! The place is super dirty that should’ve been a red flag for me as soon as I walked in, but I still decided to eat there and the meat was disgusting. It wasn’t even cooked right and it looked like it was raw or overdue date! The grill looked like it hadn’t been washed in freaking years! The tables were dirty. The floor was dirty. If that was my place, I would for sure be so disappointed in the staff and whoever takes care of that place. They literally showed no management whatsoever! This place needs to be shut down ASAP or someone needs to fire everyone and rehire new people that actually care and want to work and keep the place clean! They might just be there for a check instead of giving good service! There was also no number to call on the receipt in order to let someone know about this such as corporate! I hope someone sees this and actually will do something about this place! This is very sad and I could go on and on about this place! DO NOT EAT HERE IF YOU HAVE READ THIS FAR!!!!!
Below average food.
They run out of food up to 2 hours before closing
I paid extra for a bag of chips. When I got them, they were burnt and stale. They were so bad that even the broke airmen I work with didn't want them.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There was 8 people standing in line and one person on front counter. I thought the guy with the collard shirt was going to help but instead of helping he was putting fresh rice on top of old rice instead of “first in first out” there was 6 people inside but only one can work the front line? Please improve
Atmosphere: 1
Food: 4
Service: 1
Floors and tables were gross.Food was terrible, but customer service was good.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Quesadilla
I'm not very familiar with Chipotle, so I wasn't really sure what I was doing. The employee that helped me was nice and answered my questions. However, we found a long hair in our food. I don't know about you, but when I have to pull a long hair out of my mouth, I gag. It was disgusting. None of us ended up finishing our food. The lemonade was good though!
Atmosphere: 1
Food: 1
Service: 2
Amazing food and friendly people. Didn't wait long either.
Atmosphere: 5
Food: 5
Service: 5
Restaurant was disgusting and they couldn't be bothered to wrap my burrito with anything resembling quality. I will avoid this location in the future.
Atmosphere: 1
Food: 2
Service: 1
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